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Behind.podcast Behind! is a podcast by Australian hospitality veterans Tony Kelly & Peter Marchant. Available on Spotify & YouTube.

Join them for candid stories and insider insights behind the hospitality industry.

11/07/2026

Ask enough people in hospitality...
And they’ll probably tell you the same thing. 🌕

Full moon? Brace yourself.
Late tables. Strange complaints. Unpredictable customers. 🫣

Coincidence? Maybe.
But when chefs, waiters, paramedics and police all seem to have the same story... you start wondering.

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08/07/2026

For years, the magazine features went to someone else. Meanwhile, Stacy quietly cooked over 300,000 steaks. 🥩

It’s a reminder that recognition doesn’t always follow talent.

Sometimes the loudest voices get the headlines. Sometimes the best work happens quietly behind the pass. 🧐

And sometimes, one of the best steak chefs in the room isn’t who people expect. ✅

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06/07/2026

One customer.
One camel samosa.
One unforgettable night. 🐪

What started as a normal dinner service quickly turned into one of the strangest complaints imaginable. The customer happily ate the dish…until they discovered it was camel. 🤔

What followed? A call to the Health Department, claims that camel was “vermin”, and a story that’s become hospitality folklore. 😬
Sometimes, the food isn’t the problem. It’s the expectations people bring to the table.

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04/07/2026

”Just calm down.“ Has that ever actually worked? 🤷

When people are anxious, overwhelmed, or struggling, the answer usually isn‘t a clever piece of advice.

It’s understanding. Because no one can be everything to everybody all the time.

And often the pressure we feel isn‘t coming from other people… It’s coming from ourselves. 😬

A reminder that it‘s okay to have bad weeks. It’s okay to ask for help.
And it‘s okay not to have it all together. 🌊☀️

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01/07/2026

For business owners, one of the hardest lessons is learning that everything doesn’t need you.

Every hour.
Every decision.
Every shift.

Building a great team means creating something that can survive without you being there all the time. ✅

And that’s uncomfortable. Because letting go feels risky.

But eventually you realise: The business probably won’t burn down. 🔥

It might not be perfect. But it’ll be okay! 😊

And if you never step away, everyone around you pays the price.

🎧 Watch the full episode on YouTube
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29/06/2026

Most people mean it when they say: “Let me know if you need anything.” 

But when someone is struggling, they’re often the least likely person to ask for help.

Sometimes the most powerful thing you can do isn’t wait for the phone call…
“It’s showing up.” 🤍

A meal on the doorstep. 🍲
A coffee. ☕
A walk. 🚶
A simple check-in.

Not because you were asked to. Because you noticed.

Sometimes support doesn’t need a grand gesture.
It just needs someone to turn up. ❤️

🎧 Watch the full episode on YouTube
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27/06/2026

Bootleg spirits.
Warehouse firebombing.
Police testing alcohol levels. 👮‍♂️

Sounds like a movie script. But, it’s part of a growing conversation happening inside Australia’s drinks industry. 🧐

Making vodka or gin isn’t particularly difficult.
Making good vodka or gin? That’s a completely different story. ✅

As pressure grows across hospitality and alcohol, some operators are taking shortcuts — and the risks can be significant.

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24/06/2026

There’s an old saying:
The first generation builds it.
The second generation grows it.
The third generation spends it.

Harsh? Maybe. 🤔
But hospitality is full of stories where businesses were handed down — not earned.

Restaurants can look glamorous from the outside.
Inside, they’re high-pressure environments surrounded by money, food, alcohol, ego, and temptation.

If you haven’t lived it, learned it, and worked through it... Taking over isn’t always as easy as it looks. ✅

🎧 Watch the full episode on YouTube
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22/06/2026

Pub groups are spending tens of millions of dollars buying venues across Queensland. 🍻

At first glance, the numbers seem crazy.

But when you factor in:
✔ Freehold land
✔ Bottle shops
✔ Gaming licences
✔ Buying power
✔ Long-term asset growth

The conversation changes quickly.
These aren’t just hospitality businesses anymore….They’re asset plays.

And some venue owners might be sitting on something far more valuable than they realise.💰

🎧 Watch the full episode on YouTube
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20/06/2026

Before you leave a restaurant…

Say thank you. 🙏😍
A quick word to the chef.
A nod to the kitchen.
A conversation with the waiter.

Small gestures that take seconds can mean a lot to the people who worked all night to create your experience. 💕✅

And for kids, it’s a simple lesson: great hospitality doesn’t just come from service. It comes from respect on both sides 😊⭐️

🎧 Watch the full episode on YouTube
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