14/12/2025
Are you a leader who dreads hard conversations? 😬
The uncomfortable feedback. The underperformance chat. The redundancy announcement.
It can be daunting. 😓
But these moments are part of every leader’s journey, and mastering them takes skill, EQ and practice. 💡🧠
In this episode, unpack why difficult conversations feel so challenging and, more importantly, how emotional intelligence can turn them into moments of growth, trust and clarity. 🤝✨
Key learnings:
🔁 Why fear, even for the most capable leaders, drives avoidance, and how to break the cycle
🧩 How to prepare for tough talks without over-rehearsing
📉 Practical ways to lead redundancy or performance discussions
🌱 Turning emotional moments into opportunities for growth
🎯 Understanding emotional triggers to help find constructive outcomes
As emotional intelligence expert Amy Jacobson explains:
“When we have to have a difficult conversation, it's the amygdala part of our brain our emotional brain that kicks in the fight-or-flight response.
We don't know if they’ll respond with anger, be upset, or take it really well.”
She adds:
“When you're saying to yourself, ‘I don't have time to have this conversation,’ I want you to own it and accept that you do have time. Why are you not making it a priority?”
Listen now to learn practical tools leaders can use to master five difficult workplace conversations 👉 https://bit.ly/3KC62al
