Convenience World

Convenience World Servicing petrol, convenience and route trade sites as well as news agencies and tobacconists.

Servicing petrol, convenience and route trade sites as well as news agencies and tobacconists, Convenience World reaches and informs a broad and diverse range of decision-makers and stakeholders in the channel and has a certified CAB audited circulation of 13,455.

CONVENIENCE WORLD MAY ISSUE OUT NOW!Call for governments to cut regulatory costs Nearly 30 groups representing small, me...
06/05/2026

CONVENIENCE WORLD MAY ISSUE OUT NOW!

Call for governments to cut regulatory costs

Nearly 30 groups representing small, medium and large businesses, and universities, that employ millions of Australians, are calling on all governments to cut regulatory costs by 25 per cent to help consumers and businesses amid surging costs.

Ampol welcomes the Queensland Government’s proposed investment towards the establishment of a co-processing renewable diesel capability at its refinery in Lytton.

A further 200 million litres of additional diesel for the country has been secured under the Australian government’s new Strategic Reserve powers. Work has also commenced with leading fertiliser companies to secure more supply at this critical time in the growing season. The government has partnered with bp Australia and continued its partnership with Viva Energy, taking the total additional diesel secured to approximately 300 million litres, or over 1.8 million additional barrels, to keep Australia moving.

The United Convenience Buyers Australia Stores (UCB) ‘Elevate’ themed National Member Conference was held last month at Royal Pines Resort Gold Coast with a packed agenda including its annual trade show, networking activities, and industry keynote speakers at the business sessions.

Accredited Distributors celebrates its 50-year milestone in business. From its humble beginnings as a family grocery store in Dandenong, Accredited Distributors has evolved to include four branches across Victoria.

Australasian Convenience and Petroleum Marketers Association says Australia stops when there is no fuel in your bowsers. “What the events of the past months have shown is that fuel security can no longer be treated as an abstract discussion point, rather that it is central to everything we do,” says CEO Rowan Lee.

The P&C industry is already seeing real-world examples of how ESG is influencing business decisions and financial outcomes following the introduction of mandatory reporting last year. The ESG feature underscores ESG in practice, commercial advantage, and planning and action for businesses.

In this issue, we focus on ESG, and security.

Read more in Convenience World May issue.
https://emagazines.retailmedia.com.au/cw_may-2026/full-view.html

CONVENIENCE WORLD APRIL ISSUE OUT NOW!CHALLENGING TIMES FOR INDUSTRYThe ACCC granted an urgent interim authorisation on ...
01/04/2026

CONVENIENCE WORLD APRIL ISSUE OUT NOW!

CHALLENGING TIMES FOR INDUSTRY

The ACCC granted an urgent interim authorisation on 20 March to the Australian Institute of Petroleum (AIP), its members, and other relevant industry participants to coordinate in managing impacts to Australia’s fuel supply chain stemming from the conflict in the Middle East.

Independent Australian fuel and convenience chain APCO brought together retailers, suppliers and head office team members in February for its Trade Show and 2025 Gala Excellence Awards.

In what is described as turbulent times for petrol and convenience, in the background, ACAPMA has had a seat at the table at state government fuel supply roundtables in NSW, Victoria, Tasmania, South Australia, and Western Australia. At the national level, ACAPMA participated in meetings of the National Emergency Management Agency and an urgent meeting of the ACCC’s Fuel Consultative Committee.

In its initial analysis of the Australian coffee market, Pablo & Rusty’s Coffee Roasters focused on the vital topics of price tolerance and value perception.

Small improvements in energy procurement or efficiency can have a meaningful impact on overall profitability. Read more on taking proactive steps to energise your bottom line in the energy management feature.

In this issue, we focus on store equipment, and energy management.

Read more in Convenience World April issue.
https://emagazines.retailmedia.com.au/cw-april-2026/full-view.html

CONVENIENCE WORLD MARCH ISSUE OUT NOW!The retail fuel market remains competitive:Retailers must continually innovate, in...
18/03/2026

CONVENIENCE WORLD MARCH ISSUE OUT NOW!

The retail fuel market remains competitive:
Retailers must continually innovate, invest, and adapt

The Australian Retail Council (ARC) has lodged its first major submission. This outlines seven targeted reforms to strengthen retail productivity, support investment and ease cost-of-living pressures for Australian households and businesses as part of the pre-Budget process. With interest rate uncertainty underscoring the importance and urgency of economic reform, the ARC warns that fragmented regulation, rising compliance costs and unchecked illicit activity are undermining productivity and confidence.

This year’s ACAPMA Conference (7-9 September) promises to deliver another high-impact program that brings together Australia’s fuel and convenience leaders, technical experts, suppliers, and stakeholders for three days of strategic discussion, professional development, and invaluable networking.

Workplace law continues to evolve in 2026. While there are no single “shock” legislative reforms dominating headlines, a series of court decisions, consultations and reviews are reshaping the operating environment for small employers. For convenience retailers operating with small teams, extended trading hours and tight margins, even incremental regulatory shifts can have real operational consequences. COSBOA underscores the key developments small businesses should be aware of.

The retail fuel market remains extremely competitive but the difficulty for companies is in balancing the rising costs of doing business against consumers looking for value in a cost-of-living squeeze. Read more in the petroleum suppliers feature.

In this issue, we focus on petroleum suppliers, and waste management. We also look at coffee culture, grocery, snacks, confectionery, beverages, ice cream, the on-the-go market, health and wellbeing, equipment and services, innovation through technology, and environmental matters.

Read more in Convenience World March issue.
https://emagazines.retailmedia.com.au/cw-march-2026

CONVENIENCE WORLD DECEMBER ISSUE OUT NOW State of the industry 2025Each year, the Australian Fuel & Convenience Awards s...
10/12/2025

CONVENIENCE WORLD DECEMBER ISSUE OUT NOW

State of the industry 2025

Each year, the Australian Fuel & Convenience Awards seek to shine a spotlight on the outstanding contributions made by businesses and individuals across the industry. The AFC Awards for 2025 celebrate innovation and community impact within the industry. Convenience World profiles this year’s award winners that embody resilience, innovation, and community spirit.

2025 was a year of transition for ACAPMA with Mark McKenzie moving onto a new and exciting challenge after 10 years at the helm. It has also been another busy year in the advocacy space with governments and regulators doing both expected and unexpected things, says ACAPMA CEO Rowan Lee.

Insights from Circana’s State of the Industry analysis reveal a marketplace defined by patchy performance, intense competitive pressure, and rapid transformation driven by technology, consumer behaviour, and shifting definitions of value.

Industry leaders reflect on the past year’s highs and lows, changes and challenges, trends and results for their companies and brands in the petrol and convenience channel.

We highlight what’s trending in foodservice, food and hospitality, and the latest products to hit the market in grocery, on the go, confectionery, snacks, ice cream, beverage, equipment, and technology and services. We also address changing shopper and market trends, and opportunities for driving growth.

Read more in Convenience World December issue.
https://emagazines.retailmedia.com.au/cw_dec-2025/full-view.html

CONVENIENCE WORLD NOVEMBER ISSUE OUT NOW Optimism rises this holiday trading periodFamily-owned and operated Australian ...
12/11/2025

CONVENIENCE WORLD NOVEMBER ISSUE OUT NOW

Optimism rises this holiday trading period

Family-owned and operated Australian buying group New Sunrise’s landmark 17th annual Iceworks event at the Marriott Palm Jumeirah in Dubai last month brought together more than 400 of Australia’s leading independent convenience retailers and suppliers for a dynamic week of networking, strategic workshops, and immersive experiences.

Dover Fueling Solutions recently published a white paper, ‘Fuel retail savings and efficiency: Unlocking measurable savings across an entire fuel site’. The white paper brings together findings from across the sector, including evidence that early action on fuel loss, equipment downtime, and disjointed customer journeys can significantly impact the bottom line.

Governments that want to be seen to do something are usually trying to solve a political problem, or at least a perception of a problem. The alternative is a government that has a clear policy objective and methodically works through how to achieve the best outcome, says Australasian Convenience and Petroleum Marketers Association (ACAPMA) CEO Rowan Lee.

With risk exposures ranging from catastrophic events to economic uncertainty, Australian businesses face the challenge of how to navigate increasingly complex issues. Understanding the trends and related risk insights can help fuel and convenience store operators make more informed decisions before renewing their business insurance, says Gallagher.

In this issue, we focus on wholesale & distribution. We also look at coffee culture, grocery, snacks, confectionery, beverages, ice cream, the on-the-go market, health and wellbeing, equipment and services, innovation through technology, and environmental matters.

Read more in Convenience World November issue.
https://emagazines.retailmedia.com.au/cw-nov-2025

CONVENIENCE WORLD OCTOBER ISSUE OUT NOWAsia Pacific Fuel Industry Forum: Success Through SynergyMustafa Ahmad co-founded...
17/10/2025

CONVENIENCE WORLD OCTOBER ISSUE OUT NOW

Asia Pacific Fuel Industry Forum: Success Through Synergy

Mustafa Ahmad co-founded The Atherton Group with Tariq Kufoof in February 2024. In an exclusive interview with Convenience World, he shared his eclectic journey leading to his role at the rapidly growing convenience business.

ACAPMA welcomes the announcement by The Hon Catherine King MP, Minister for Infrastructure, Transport, Regional Development and Local Government of $1.1 billion for a 10-year Cleaner Fuels Program which is a long overdue investment that can both cut emissions in hard to electrify sectors and shore up national fuel security.

ACAPMA hosted its annual Asia Pacific Fuel Industry (APFI) Forum on the Gold Coast last month, offering three days of presentations, workshops, and networking, delivered under the umbrella theme of ‘Success through synergy’. A key highlight was dialogue between Solo Energy Corporation founder and Managing Director David Goldberger and former CEO of ACAPMA, Mark McKenzie (now CEO of Freedom Fuels). The Forum addressed critical themes including an economic overview, fuelling the industry’s key markets, government priorities, ACAPMA’s advocacy, AI in business, future fuels and convenience, and payments and EV charging.

The Australian Fuel and Convenience Awards Gala celebrated innovation and community impact within the industry. The awards emphasise resilience, innovation, and community spirit, and the event highlighted the sector’s rapid innovation and the importance of collaboration.

Read more in Convenience World October issue.
http://emagazines.retailmedia.com.au/cw_oct_2025

CONVENIENCE WORLD SEPTEMBER ISSUE OUT NOWACAPMA navigates another critical juncture for the fuel wholesale and retail in...
12/09/2025

CONVENIENCE WORLD SEPTEMBER ISSUE OUT NOW

ACAPMA navigates another critical juncture for the fuel wholesale and retail industry

Ampol has entered into an agreement to acquire EG Australia for a headline price of $1.1 billion. EG Group, with around 500 sites nationwide, is an international operator of convenience retail, foodservice and fuel stations. It has agreed to sell its Australian business to Ampol and has entered into a definitive agreement.
The acquisition remains subject to regulatory approval and is anticipated for completion in mid-2026.

SPAR Australia recently held its Trade Show and Gala Awards bringing together retailers, suppliers, directors and staff to celebrate innovation, partnership, and achievement across the network. SPAR Bourke was awarded SPAR Store of the Year, while SPAR Express Terrigal was awarded SPAR Express Store of the Year.

SPAR Australia has a vision to be the best partner for independents. SPAR Australia Managing Director Lou Jardin spoke to Convenience World in an exclusive interview about the competitive retail landscape, trends and opportunities, the outlook and future-proofing the independent sector.

APCO has unveiled a new era with its latest opening at Mt Duneed, representing the “new face of convenience” for the family-owned service station, featuring its first own-brand supermarket offer.

Rowan Lee has stepped into his new role as CEO at the industry association ACAPMA. Convenience World sat down with Mr Lee to discuss his vision for ACAPMA as it navigates another critical juncture for the fuel wholesale and retail industry.

In this issue, we focus on the beverages, confectionery and snacks categories.

Read more in Convenience World September issue.
https://emagazines.retailmedia.com.au/cw-september-2025/full-view.html

CONVENIENCE WORLD AUGUST ISSUE OUT NOW2025 Asia Pacific Fuel Industry Forum returnsAPCO has been crowned Australia’s fav...
08/08/2025

CONVENIENCE WORLD AUGUST ISSUE OUT NOW

2025 Asia Pacific Fuel Industry Forum returns
APCO has been crowned Australia’s favourite service station brand at Canstar Blue’s 2025 Petrol & Service Stations Awards. This marks three years in a row that Australians have rated APCO highest in customer satisfaction, an achievement the company says it’s “incredibly proud of and deeply grateful for”.

TASCO Petroleum has continued its network revitalisation with its latest site renovation completed at The Bridge Cafe & Fuel in northwest Victoria.

Australia is home to more than 1200 franchise networks and more than 73,000 franchisee small businesses, with the sector contributing more than $135 billion to the national economy each year. Convenience World looks at the dynamic sector of franchising in Australia and what’s ahead for the market.

The P&C industry faces a unique set of challenges when it comes to ESG, with issues around staff treatment, climate change and community impact often in the spotlight. Convenience World looks at some of the ways P&C businesses are addressing ESG.

Australian Small Business and Family Enterprise Ombudsman Bruce Billson addresses changes for the new financial year and ASBFEO’s 14 steps to boost Australia’s small and family businesses.

The leading annual conference for all stakeholders involved in the wholesale, distribution and retail of petroleum products in Australia and New Zealand – the 2025 Asia Pacific Fuel Industry Forum established by the Australasian Convenience and Petroleum Marketers Association (ACAPMA) – takes place at The Star, Gold Coast next month (16-18 September).
The event features the Retail and Distribution Forum, Contractors Forum, C360 Trade Show, and culminates with the Australian Fuel and Convenience Awards Gala Dinner. Gather your teams for an event not to be missed!
For more information, a guide to the expert speakers, and the agenda, visit apfiforum.com.

In this issue, we focus on sustainability and franchising.

Read more in Convenience World August issue.
https://emagazines.retailmedia.com.au/cw_aug2025/full-view.html

CONVENIENCE WORLD JULY ISSUE OUT NOWPetrol still the backbone of fuel retailingDespite the rising popularity of diesel c...
04/07/2025

CONVENIENCE WORLD JULY ISSUE OUT NOW

Petrol still the backbone of fuel retailing

Despite the rising popularity of diesel cars and hybrids, petrol-powered vehicles remain dominant in fuel retail sales, especially as interest in fully electric cars slows, according to IBISWorld’s ‘Fuel Retailing in Australia’ report published in April.

Meanwhile, shifting health preferences are reshaping convenience store beverage offerings. Low-sugar, functional beverages such as kombucha, fortified waters and cold-pressed juices are growing in popularity, making them a significant revenue driver for on-the-go consumers, according to the IBISWorld ‘Convenience Stores in Australia’ report published in May.

Outgoing ACAPMA CEO Mark McKenzie has penned his final column for Convenience World magazine, highlighting his journey and what’s next as he hands over the reins to incoming CEO Rowan Lee.

The national wage case increased the minimum wage by 3.5 per cent from 1 July. ACAPMA has released wage rate guides and the Fuel Retail Award information poster.

In this issue, we focus on foodservice and equipment. We also look at coffee culture, grocery, snacks, confectionery, beverages, ice cream, the on-the-go market, health and wellbeing, equipment and services, innovation through technology, and environmental matters.

Read more in Convenience World July issue.
https://emagazines.retailmedia.com.au/cw_july_2025_1/full-view.html

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