Provoke.Agency

Provoke.Agency Provoke is a full-suite digital creative agency.

We believe storytelling should be the foundation of all the experiences. 20 years of working in the digital creative world has taught us that story is the one medium that truly sets your brand apart.

06/19/2025

Raising prices felt risky.
What if clients leave? What if we lose business?

But here’s what we realized:
When you tie pricing to value, it’s not about the number — it’s about the outcome.

We created packages. Added perceived value. Offered options.
And then we raised prices by 30%.

Result?
→ Fewer questions.
→ More revenue.
→ Stronger retention.

Your clients don’t need cheaper.
They need clearer.

06/18/2025

True story:
We used to send invoices manually every month.
Wait. Nudge. Chase.

One change fixed it:
→ We moved to auto-billing on credit cards.

Now:
→ Revenue hits on the 1st
→ No late payments
→ Zero follow-up

Manual invoicing is for freelancers.
Auto-pay is for real businesses.

06/17/2025

Clients don’t want vague.
They want clear, packaged offers.
So we created 3:
🟢 Bronze: Basic support
🟡 Silver: Core services
🔵 Gold: Full-on partnership

No more “it depends.”
No more custom quotes.

Result?
Shorter sales cycles.
Higher conversions.
Happier clients.

If you're offering services, package them.
Productized services = scale.

06/16/2025

Not every lead is a good lead.
We used to follow up with everyone. Even the ones who ghosted us 4 times.
Then we asked: “Who are our best clients?”
→ They pay $2,500+
→ They stick around
→ They refer others

So we built a scorecard.
Now we filter leads before chasing them.
More quality. Less noise.

06/15/2025

We used to chase clients who couldn’t afford us.
Late payments. Nickel-and-diming. Always “thinking about it.”

Now we target a different buyer:
→ Executive directors
→ High-functioning teams
→ Values-aligned missions

These clients:
→ Respect your time
→ Pay on time
→ Stick around longer

Same service. Different positioning. Better clients.

06/14/2025

Hiring a great salesperson felt impossible.
Until I changed my approach:
→ Low base salary
→ High commission
→ Clear goals by month 3

We gave them a short runway, simple targets, and ownership over a slice of the business.
That person now owns the sales pipeline.
And I got my time back.

Pro tip: Don’t hire fancy. Hire hungry.

06/13/2025

We used to charge clients by the hour.
40 hours/month. Clockify tracked. Reports sent.
Here’s what we got in return:
→ Scope creep
→ Clients questioning every minute
→ Constant hourly math wars

So we switched to packages.
We don’t sell time anymore.
We sell outcomes.

Guess what?
Less confusion. More revenue. Happier clients.

The moment you stop selling hours, everything changes.

06/12/2025

Here’s a painful truth:
$13,000 in monthly revenue was sitting in our CRM.
Not lost. Not rejected. Just... never followed up on.

Sound familiar?
The fix was simple:
We reviewed every lead.
Assigned owners.
Created a follow-up schedule.

You don’t need a better marketing strategy.
You need better follow-up.

06/11/2025

I used to offer month-to-month services.
Clients loved it. Easy in. Easy out.
But here’s the truth:
It made me anxious.
I couldn’t plan ahead. I couldn’t hire. I couldn’t predict cash flow.

So I changed the model:
→ 1-month = premium price
→ 3-month = 10% discount
→ 6-month = 15% discount
→ 12-month = biggest discount

Clients still get flexibility. I get predictability.
Win-win.

06/10/2025

I used to think closing sales was just part of being a founder.
But then I looked at my calendar and realized something:
I was doing sales, delivery, follow-up, collections.
Every week felt like I was sprinting toward a wall.

Here’s what changed:
I mapped out every sales task I hated.
I hired someone part-time.
I gave them a tight script and a generous commission.
Now I can focus on what I do best — growing the business.

If you’re still trying to scale while doing all the sales,
you’re not building a company.
You’re building burnout.

06/09/2025

A founder told me:
“We do remote staffing and outsourcing.”
But their website?
Generic dev shop.
No mention of staffing.
No proof.
No focus.

If you’re pushing an offer in cold outreach,
your site better mirror it 1:1.
Otherwise, every click = lost trust.

06/08/2025

Outreach isn’t about who screams loudest.
It’s about who whispers the right thing to the right person at the right time.

Skip the mass blast. Focus on:
✅ The right ICP
✅ The right message
✅ The right moment

Personal always beats professional.

Address

Montreal, QC

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+15148246224

Website

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