18/04/2026
Pardon my inefficiency yesterday what a s**t show! Between having no tire chains, nearly running out of fuel and constantly getting stuck, it was quite the day. I certainly was not expecting to be as busy as I was this late in the season so thank you all for that!
A couple of friendly tips to help make things run more efficiently for everyone during these big snow events and get you the most prompt service possible:
1. Let me know the night before - this way I can plan a route around town that minimizes travel and gets everyone done much faster. I start early, prioritizing first responders and healthcare workers who are on call or have an early shift and cannot be stuck in their driveway.
2. Text my phone number - if it snows overnight and you do realize you require service the day of, sending me a text message including your name and address ensures that I get a notification on my watch that I can quickly glance at and make a mental note to come to your place.
3. I may not always respond - know that if you text my phone number I will see it and be coming your way. If for whatever reason I am away and not plowing snow that day, then you would get a response that I am unavailable.
4. I cannot answer phone calls while I’m operating - I understand some people may not have cellphones, and in this case I would suggest calling the night before. If you are a returning customer, then I have you as a contact and will see your name pop up on my watch and be heading your way shortly.
5. Facebook comments / messages do not send me notifications! - for whatever reason, a facebook message will not come through on my watch so I will only see it when I open the app, so there is a very good chance I won’t see it until much later if at all. I have tried to fix this but nothing seems to work.
6. Know where everything is - if you have any obstacles that can’t be seen like extension cords, window wells, landscaping bricks, or anything that is under the snow that I can’t see please let me know.
If you want me to plow anywhere that is not your driveway do you know where you curb stop is? Underground sprinklers? Sidewalk blocks? Lawn ornaments? My skid steer weighs over 10,000 pounds with a full bucket and would not treat any of those things gently. Although I’m pretty good at spotting obstacles and incidents are extremely rare, heavy snow events like yesterday can make them harder to see and I know I myself am guilty of leaving things out before a storm, only to hit them later.
Thank you everyone for your business this winter, and I look forward to serving you in the spring with whatever projects you have planned! - Austin
