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byrd

We are a tech-driven third-party logistics company on a mission to revolutionize e-commerce fulfillm Fulfill your potential. Get byrd. www.getbyrd.com/en

We are a tech-driven third-party logistics and fulfillment company on a mission to revolutionize the logistics industry. By building a strong fulfillment network with experienced and qualified logistics service providers, we offer online retailers access to scalable fulfillment services that enable growth and bring online retailers closer to their customers. This helps businesses to meet and excee

d the expectations of their customers with regard to shipping, therefore ensuring customer satisfaction. This is made possible by combining the synergies of our international fulfillment network and the cloud-based all-in-one fulfillment software that integrates with leading e-commerce systems, offering maximum automation and transparency. We aim to provide a powerful fulfillment solution for e-commerce that empowers online retailers to grow their businesses and enables them to fulfill their potential.

29/01/2025

🚨Kaufland is shutting down FBK – what’s next for sellers? 🚨

Less than a year after launching Fulfilled by Kaufland (FBK), the company is pulling the plug. Sellers have until February 28, to get their products back and adjust to the changes.

⛔ Why is FBK ending?

According to Lommer's Post, Kaufland says it’s part of a bigger strategy:
They’re working on a new, more flexible cross-border fulfillment solution with multi-channel capabilities and automated shipping features. Sounds promising, but so far, details and timelines are still up in the air.

➡️ What are the options now?

Sellers now face a choice: Sit tight and wait for Kaufland’s new solution, or start exploring alternatives now? Many are already shifting to established fulfillment providers that integrate seamlessly with Kaufland and other marketplaces (like does with their ChannelEngine integration 🤫)

One thing is clear: Marketplace logistics is evolving, and sellers need to stay ahead of the curve.

21/01/2025

Now that a few weeks have passed since the holiday rush, many e-commerce merchants and logistics managers are taking a step back to analyze their logistical performance.

What went right… and what went very wrong?

If you’re among those realizing your 3PL partner dropped the ball, you’re not alone.

When inventory gets misplaced, communication dries up, and costs spike out of the blue, the ripple effects on your brand’s reputation (and bottom line) can be significant.

Typical Pain Points for Merchants with unreliable 3PLs:

❌ Disorganized Inventory Management and Fulfillment:
Mispicks, lost inventory, and missed SLAs can undermine customer trust.

❌ Poor Communication & Lack of Transparency:
A lack of real-time visibility into orders and stock levels can lead to damaging stockouts or overstocks. Bad communication increases frustration.

❌ Missing Flexibility and Limited Scalability:
Struggling to adapt to sudden spikes in demand can stall growth opportunities.

❌ Unexpected Price Hikes:
Surprises in your billing can erode margins and make your 3PL feel more like a liability than a partner.

Sound familiar? The good news is that you don’t have to settle. There are fulfillment providers designed to help your business thrive - even during peak seasons.

By partnering with a 3PL that values real-time transparency, flexible capacity, and fair, predictable pricing, you can:

✅ Confidently meet fluctuating customer demand.
✅ Optimize your inventory and fulfillment operations.
✅ Deliver a seamless brand experience that keeps shoppers coming back.

If this resonates with you, it might be time to explore a better fit. At byrd, we’ve built a Europe-wide fulfillment network and a technology-first approach so that e-commerce brands can grow without worrying about logistics bottlenecks or surprise costs.

Check out our page

13/01/2025

New Year, New Fees: Here’s What Amazon FBA Sellers Need to Know in 2025

Amazon has revised its fee structure for 2025 - most of it will be effective as of February 1st. According to Amazon’s announcement, the company aims to simplify its fees and reduce costs for marketplace partners. Whether that goal is truly achieved likely depends on your individual offerings and the services you use.

Here are the key points that might affect your business:

👍Reduced Sales Fee for Oversized Items
👍Overall Lower FBA Fees for Packages and Oversize Categories
👍Simplified Fee Structure for Oversized Products
👍Lower Minimum Sales Fee for Heavy Items
👍Discounts for Expanding Your Product Range

👎 Increased Fees for Lightweight and Low-Priced Products
👎Higher Storage Fees During Peak Season and for Certain Categories
👎Surcharges for Longer-Stored Items
👎Additional Fees for Products with High Return Rates
👎Higher Costs for Low Stock Levels in Pan-European Fulfillment

What does that mean for merchants?

💡Review Your Product Portfolio (Particularly for lightweight or low-priced items)
💡Optimize Your Inventory if Necessary
💡Leverage Discounts for New Listings
💡Pay Close Attention to Returns
💡Consider Alternative Fulfillment Solutions

Bottom Line:

While Amazon promises simplifications, not all changes will favor your margins. A detailed look at your product and inventory strategy is crucial to avoid unexpected costs.

09/01/2025

Trying to turn the holiday momentum into year-long loyalty?

Picture this: 👀

A shopper opens their first package from your brand and immediately feels that “you really get me” vibe - complete with custom inserts, sustainable packaging, and an exclusive discount code.

Fast-forward a few weeks, and they’re already back for more. Now that’s what you're aiming for, right? 💯

At byrd we believe customer retention kicks off the moment a shopper clicks “buy.”

From thoughtful packaging that reflects your brand’s personality to transparent, trackable delivery that builds trust, we make sure every step of your fulfillment process is designed to keep customers coming back.

✨ Personalized Touches:
Flyers, thank-you notes, branded packaging, or exclusive discount codes for first-time buyers.

👣 Seamless Tracking:
Real-time order insights and transparent communication give customers peace of mind and a feeling of control.

🤝 Reliable Delivery:
Our address validation and multi-carrier network ensure fast, accurate shipments.

Get in touch, and let’s make retention your competitive edge in 2025.

07/01/2025

✨ Returnuary is here! ✨

The post-holiday season isn’t just about wrapping up celebrations - it’s also about wrapping up returns. What started as National Returns Day has now snowballed into Returnuary - a full month of navigating the avalanche of post-holiday returns. 🎁📦

❄️ Handling these returns isn’t just logistics - it’s about turning a potential pain point into an opportunity to build trust and loyalty. Clear return options, fast resolutions, and a smooth process make all the difference for happy customers who keep coming back. 💙

That’s why at byrd, we created our Self-Service Returns Portal. 💡 It makes returns hassle-free for customers and keeps fulfillment teams running efficiently—because when returns are simple, everyone wins. 🙌

Let’s tackle together! 💪

19/12/2024

🎅🌟 HO HO HO... This holiday season, we’re celebrating YOU and the planet!

In 2024, continuing our cherished holiday tradition, we proudly partnered with OneTreePlanted to plant 1,986 trees on behalf of our amazing customers, taking another step toward a more sustainable future.

It is your support what makes this possible, and we couldn’t be more grateful. From all of us, we wish you a holiday season filled with joy, love, warmth, and hope! ❄️🎁

Here’s to a greener, brighter 2025 - together! ✨

11/12/2024

Is your 3PL a partner you can truly rely on? 🤔

A trustworthy fulfillment provider means less stress, fewer errors, and more time to focus on growing your business. But if you’re dealing with service disruptions, misaligned processes, or a lack of transparency, it might be time to reconsider your logistics setup.

At byrd, we understand how important a seamless onboarding experience is. From syncing your online store to preparing your inventory for fulfillment, we make transitioning to a better 3PL stress-free. Ready to see how it’s done?

Watch the full video to learn more! 📦🚛

05/12/2024

Your 'byrdify Wrapped 2024' is here! 🚀

As you might have seen on everyone's stories, posts, and feeds, Spotify recently dropped their Spotify Wrapped, and giving our own twist to it, we bring you: Your e-commerce logistics wrapped! Swipe through to check this year's highlights 🤩

02/12/2024

"Every customer is unique, and flexibility is key to delivering great logistics." – Joao Mendes, Director of Product at byrd

In this episode of "Coffee Chat With…", Joao shares how byrd’s warehouse management system empowers our clients with tailored logistics solutions. From custom packaging solutions to efficient pick & pack processes, our system ensures everything runs smoothly so the right products are shipped the right way—and fast!

On a day like Cyber Monday, when e-commerce is buzzing, having a system that can handle high volumes while staying flexible is more important than ever. Curious to hear more about the tech behind seamless fulfillment? Watch the video and let us know in the comments who you'd like to see featured next! ☕🚀

28/11/2024

How do you know when it’s time to switch to a new 3PL? 🤔🚚

E-commerce success hinges on a reliable fulfillment setup, and the key to evaluating it lies in your performance metrics. Taking a closer look at KPIs like order accuracy, on-time delivery, and inventory tracking can help you identify inefficiencies, avoid unnecessary costs, and ensure your logistics partner is equipped to support your growth and handle marketplace demands.

By assessing these metrics thoroughly, you can decide whether your current 3PL is helping—or hindering—your business.

Watch the full video to uncover the signs it’s time for a change and learn how to future-proof your fulfillment operations! 👇

27/11/2024

You’ve reached the customer support helpline. We’re here to help. To speak with an agent, please press 1 📲

To learn how merchants are evolving customer service with generative AI and proactive communication and how these strategies can turn delivery pitfalls into opportunities, please press the link below to listen to our latest podcast episode with Arne Jeroschewski, CEO, and Co-founder of ParcelPerform, and Petra Dobrocka, byrd’s Co-founder and CCO 🚀

21/11/2024

How can a seamless return process turn frustrated customers into loyal ones? 🌟

Returns are an inevitable part of e-commerce, but how you handle them can make or break your relationship with customers. A complicated return process risks losing their trust, while a smooth, automated, and customer-friendly experience increases the chances of them coming back. By offering self-service options and minimizing delays, you can turn returns into an opportunity to build loyalty and create value for your brand.

👉 In our latest podcast episode, Arne Jeroschewski, CEO and Co-founder of Parcel Perform, sat down with byrd's Co-founder, CCO, and podcast host, Petra Dobrocka, to discuss the value of optimized returns and how it impacts customer retention.

Tune in via the link in the comments to dive deep into the topic! 🎧

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Öffnungszeiten

Montag	09:00 - 17:00
Dienstag	09:00 - 17:00
Mittwoch	09:00 - 17:00
Donnerstag	09:00 - 17:00
Freitag	09:00 - 17:00

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https://getbyrd.com/en/

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