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Warm Welcome Magazine

Warm Welcome Magazine is a hub for the latest news surrounding the Hospitality sector. We strive to

03/10/2025

How WhatsApp helped The Queen at Chester Hotel double its dining uptake🏨📱

The Queen at Chester Hotel doubled its dining numbers by swapping emails for WhatsApp. With AI assistant “Amanda” engaging guests before and during their stay, the hotel boosted F&B revenue, cut reception calls, and uncovered new upsell opportunities.

Please see full article via the following link: https://tinyurl.com/4vs7wnvs

24/09/2025

Gordon Ramsay Restaurants Global and The Clermont Hotel Group partner to open UK’s first Hell’s Kitchen 🍽🏨 Hell's Kitchen Gordon Ramsay

It’ll open in Spring 2026 at Cumberland Hotel, The Cumberland Hotel London. Expect bold flavours, signature dishes like Beef Wellington, Seared Scallops and Lobster Risotto, a showy open kitchen, theatre-style service, cocktails and a striking bar.

Please see full article via the following link: https://tinyurl.com/4r3zshaz

23/09/2025

New opening in Sheffield: The Tavern Collective launches its first UK venue 🍽🍸

Canadian brand The Tavern Collective UK has launched its first UK venue – Tavern on the Quays. Set in the stunning Grade II listed arches at Victoria Quays, it’s serving up global pub favourites like Detroit-style pizza & Canadian poutine, with a laidback steampunk vibe. Bonus: it’s dog-friendly 🐾🍻

Please see full article via the folllowing link: https://tinyurl.com/4ssmn555

22/09/2025

Award-Winning Mowgli Street Food restaurant launches delivery for the first time ever through exclusive partnership with Uber Eats🚚

Mowgli Street Food is now delivering for the first time ever!🎉
They’ve partnered exclusively with Uber Eats so you can get their signature dishes like Gunpowder Chicken, Angry Bird, Tamarind Treacle Fries, Mother Butter Chicken and Temple Dahl delivered across the UK.

Please see full article via the following link: https://tinyurl.com/3cuaa82k

19/09/2025

Independent Hotel Show unveils 2025 line-up of design partners🏨

Independent Hotel Show London has revealed its 2025 design partners, who will bring “Redefining Luxury” to life across the Lobby, Dining Room, Members Suite, and more this October at Olympia!

Please see full article via the following link: https://tinyurl.com/5n83zhbb

17/09/2025

AI Cuts Acquisitions Costs 19% Amidst Soaring Media Spend, According to Cendyn Hotel Digital Marketing Performance Index📊📈

New data from Cendyn Hotel Digital Marketing Performance Index shows that AI is helping hotels cut acquisition costs by 19%, even as their media spend shoots up.

Please see full article via the following link: https://tinyurl.com/454fyu4m

16/09/2025

Regional Pressures Influence Hotel Rate Integrity: LATAM Bottom of the Pack📈

Hotels Face Uneven Battles with OTAs Across Global Markets: LATAM hit by the toughest market influences when it comes to maintaining price parity with OTAs, according to September 2025 World Parity Monitor by 123compare.me

Please see full article via the following link: https://tinyurl.com/4kcuv4fb

11/09/2025

Young’s Pubs launch honey-infused beer, Waggle Dance🍺

Young's Pubs is celebrating its 194th birthday in style! Starting 18th September, they're bringing back their iconic Waggle Dance pale ale for a limited time — brewed by Simon Perrett at the King Street Brewhouse in Bristol.

Please see full article via the following link: https://tinyurl.com/4rwnjy9f

10/09/2025

A Taste of What’s to Come: Introducing The Harper’s New Culinary Stars 🍽🌟

The Harper welcomes two new stars this autumn: Executive Chef Jack Gosling, bringing global flair and local passion, and Rui Pereira, elevating food & wine with world-class expertise.

Please see full artilc via the following link: https://tinyurl.com/2v4htkzh

08/09/2025

Focus Group transforms hotel WiFi into a powerful data capture and marketing tool📶

Focus Group has launched Focus WiFi Intelligence, a new platform transforming hotel Wi-Fi into a smart marketing engine. It delivers branded login experiences, captures GDPR-compliant guest data, integrates seamlessly with CRMs like Revinate, Klaviyo, HubSpot and Mailchimp, and offers analytics, loyalty tools, and upsell campaigns—all from your existing Wi-Fi system.

Please see full article via the following link: https://tinyurl.com/3wp9z8sn

02/09/2025

Driving high-value hotel revenue with corporate bookings – the HotelREZ success story📈

With corporate bookings delivering 10% higher RevPAR than leisure and making up 60% of its GDS bookings, HotelREZ helps independent hotels boost profitability by tapping into high-value corporate travel.

HotelREZ

Please see full article via the following link: https://tinyurl.com/4ej23zas

26/08/2025

SIHOT modernises API with REST-based SIHOT@360º 🖥

The new REST-based SIHOT@360º makes integrations faster, more secure, and easier for developers. With built-in token services and support for providers like Microsoft Entra ID & Amazon Cognito, hotels can now connect systems seamlessly while boosting guest experiences.

Please see full article via the following link: https://tinyurl.com/ye3n5r4s

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