12/11/2025
Well off out of it.
Almost 3 1/2 years ago, I 'slipped out of the clutches' of what I have come to refer to as the Double & Variable Standards Agency and moved on to less frustrating things. A major factor being the demise of the B+E car and trailer test (the only part of the booking system where I was planning for tests 10 weeks in advance, rather than 5 months).
I maintain considerably more than a passing interest in road safety and driver training and still receive the DVSA's communications. Yesterday, their CEO 'stepped down' (can't imagine why 😉) and today, they announced various changes to the test booking system via e-mail, which may (or may not) improve the whole farcical situation.
Back during the first Covid lockdown, I don't think the DVSA issued a single communication 'right first time' (even sending out an e-mail to say that the one they were going to send out the following day was incorrect and to ignore it 🙄).
True to form, following two e-mails sent at 11:01 and 11:02, informing everyone of the changes that were afoot, they sent out one at 14:46 issuing a correction to the original pair.
If their first effort is anything to go by, it's going to take more than a change of CEO to turn things around.
Be careful out there :)