17/09/2024
I shudder when I think about my first-ever in-person workshop…
Several years ago, I held a 2-day workshop at the Professional Beauty Conference in London.
Guess how many slides I had in my presentation.
323.
Yeah, 323 slides . . . and that was just day one.
I wanted everyone to leave the workshop with as much knowledge and information as I could pack in so they’d get incredible value, grow their business and tell all their friends.
It was amazing … and exhausting, but the attendees loved it.
Only there was just WAY too much information for them to take in.
And, bless them, while they kept engaging, laughed in the appropriate places and by lunchtime had plastered smiles on their increasingly overwhelmed faces, I began to sense a collective vibe of ...
"Adam . . . stop with the slides already".
When day one came to a close, I happily announced that we'd get back to it first thing in the morning for MORE!
Problem was, . . . I hadn't actually got any slides prepped for Day Two. My ridiculous plan was to work on them overnight.
But I was shattered, out of breath, and my voice had gone.
All I had was the outline I scribbled out detailing what I wanted the people to take away from the workshop.
Fortunately, a friend of mine said:
"Adam, just use that. Your audience doesn't need perfectly branded slides . . . they just want the roadmap, print it out, give everyone a copy and talk them through that."
So I did.
And it worked brilliantly ... better even than the day before.
Since then, I've never looked back.
You see people can only take so much in at one time if they are going to usefully do anything with it.
In this way, information is like water. Too much at once is more harmful as not enough.
This principle is true for your clients and potential clients too.
You’ve got a LOT of knowledge and expertise. It's likely why your clients come to you.
When you attempt to pass it on, your ability to understand concepts, be it lash maintenance, skin care, home stretches, nutrition nuances . . . is far greater than your clients.
If you firehose them with information, they'll retain none of it or simply be confused by it.
..meaning they won’t follow it, and they'll fail.
When educating your clients and potential clients about what THEY need to do to obtain or maintain the best results from coming to you...
...give it to them like sips of water they can manage.
They'll understand more, implement more and win much more.
Let your information breathe . . . or your clients will drown.