16/06/2026
I hate ISO.
It’s just not how my brain works.
Policies, procedures, audits, controls, evidence files, more policies… I’d much rather be building businesses, solving problems and helping customers.
But every now and then, an accreditation comes along that actually means something.
I’m genuinely proud to announce that we’ve achieved ISO 42001 certification, becoming one of a small number IT and telecommunications business in the UK to achieve the new international standard for Artificial Intelligence Management Systems.
ISO 42001 is the world’s first AI-specific management standard. It provides a framework for developing, deploying and using AI responsibly, ethically and securely.
As AI rapidly becomes part of everyday business, governance matters. Customers need confidence that AI is being implemented thoughtfully, risks are being managed properly, and there is clear accountability around how these systems are used.
For us, this isn’t about a badge on the website.
It’s about demonstrating that we’re serious about AI.
We’re using AI extensively across our own business, from operations and customer service through to productivity, reporting and automation. We’re also helping customers explore how AI can transform their organisations safely and effectively.
A huge thank you to everyone across the business who helped get this over the line. Achieving any ISO standard takes a huge amount of work behind the scenes, and this one was no different.
As we continue to push AI further, both internally and for our customers, having the right governance, controls and ethical framework in place is critical.
The AI revolution is only just getting started.
Onwards.