28/07/2025
Most HR teams I've seen are still built like internal service desks: reactive, process-driven, and often detached from how people experience work. But here’s the truth: HR isn’t just about delivering services. It’s about creating products and designing experiences... products that shape how people join, grow, stay, and thrive. When I started reframing HR through the lens of Experience the Product…...
Most HR teams I’ve seen are still built like internal service desks: reactive, process-driven, and often detached from how people experience work. But here’s the truth: HR isn’t just about de…