MyDiversity UK Jobs from Diversity Positive Employers, London (2026)

17/09/2026

DiversityJobsUK [Fulltime] Supervisor / Team Leader at Morgan Sindall Property Services: Supervisor / Team Leader

£43,000 - £48,000 + Company Van + Excellent Benefits

Chingford

Permanent – Full Time – 42.5 Hours

We are looking to recruit a Supervisor / Team Leader to join us in Chingford, London.

About the Role

Joining us as a Supervisor / Team Leader, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI’s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.

About You

We are seeking an experienced, time-served Trade Supervisor with a strong background in social housing repairs and maintenance. The successful candidate will hold an NVQ Level 3 (or above) in Supervision, a Gold CSCS Card and a SMSTS qualification.

You will have excellent knowledge of health and safety legislation, building regulations and the Building Safety Act, alongside strong IT skills and the ability to effectively lead and motivate teams of operatives. Experience managing DLO teams, subcontractors and the delivery of small multi-trade projects is essential, ensuring works are completed safely, on time and in line with KPI targets.

A full UK manual driving licence, held for a minimum of 12 months, is required.

Benefits

* Company Van (work use only)

* Profit Share Discretionary Annual Bonus Scheme

* 26 Days Holiday plus Bank Holiday

* Enhanced Pension Plan

* Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)

* Life Assurance & Accident Cover

* Share Save

* Enhanced Maternity & Paternity Pay

* Work Perks Discounts & Vouchers

* Buy & Sell Holiday Schemes

* Flexible Working & Flexible Bank Holidays

* Cycle to Work

* Volunteering (2 days paid)

* Learning & Development Opportunities

* Extensive Wellbeing Support, including EAP

* Loyalty & Values Awards

* Funded Professional Subscription

* Company Uniform

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to the full Job Description upon completing your application.

Apply MyDiversity

Supervisor / Team Leader at Morgan Sindall Property Services in London

17/09/2026

DiversityJobsUK [Fulltime] Progress Coordinator – Inclusive Learning & Vu at Kingston College: Fixed Term contract until end Academic Year 2027, Full Time

2x Kingston College

1x Merton College

1x Carshalton College

1x South Thames College, Wandsworth

As our Progress Coordinator you will be required to develop and manage the delivery of a high quality, cost effective support service to learners with physical disabilities, medical conditions, sensory impairments, mental health issues, learning difficulties, care experienced learners, disadvantaged learners and other vulnerable or inclusive needs, ensuring they are able to access, participate and achieve their full potential in line with the College's Strategic and Operational objectives.

You will act as the key point of contact for referrals, undertaking needs and risk assessments, coordinating tailored support packages and ensuring appropriate interventions are in place. You will lead on the development and delivery of support services for learners with physical disabilities, medical conditions, mental health issues, sensory impairments, learning difficulties, care experienced learners, disadvantaged learners, young carers and other vulnerable groups to provide a rich and stretching learning experience and improve learner recruitment, attendance, retention, achievement and progression.

You will also manage and support a team of Learning Coaches, ensuring learners receive an outstanding service that enables them to access the curriculum, develop independence and achieve positive outcomes. Through effective partnership working, strong case management and a commitment to inclusive practice, you will play a vital role in enhancing learner experience, engagement and achievement across the College.

We are looking for someone with a proven track record of supporting learners with, mental health needs, disabilities and other vulnerabilities within a post-16 education setting, helping them to overcome barriers to learning and achieve positive outcomes. You will have experience coordinating effective interventions and support plans that improve learner attendance, retention, achievement and progression, alongside the ability to build strong relationships with colleagues, external agencies and other stakeholders to ensure learners receive the support they need.

You will bring experience of leading or supervising a team and be confident managing a varied caseload of learners with complex needs. Knowledge of SEND reforms, safeguarding legislation, and inclusive learning practices is essential, along with the ability to undertake needs assessments and risk assessments and implement appropriate support strategies.

Most importantly, you will be passionate about improving outcomes for vulnerable learners, committed to creating an inclusive environment where every learner can thrive, and able to work proactively, professionally and collaboratively to deliver a high-quality support service.

Closing date for the return of completed applications is 1st October 2026

The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, s*x, gender reassignment, s*xual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.

Apply MyDiversity

Progress Coordinator – Inclusive Learning & Vu at Kingston College in London

17/09/2026

DiversityJobsUK [Fulltime] Assistant Site Manager at Morgan Sindall Property Services: Assistant Site Manager - Planned

£35,000 to £45,000 + Car / Car Allowance + Excellent Benefits

Ess*x

Permanent – Full Time

40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch

We are looking to recruit an Assistant Site Manager - Planned to join us!

About the Role

In accordance with our best practice and governance standards, you'll support the effective delivery of retrofit solutions in line with each client's commitments to external funders, as well as energy projects including wall and loft insulation, window and door replacements, ventilation and draughtproofing, low/no-carbon heating, lighting and energy installations.

Working within our Decarbonisation team, you will support the delivery of Social Housing Decarbonisation Fund (SHDF) and other funded retrofit programmes, ensuring works are completed safely, efficiently and in accordance with quality, compliance and funding requirements.

You will support the Site Manager to ensure all client enquiries, issues and requests are actioned and resolved within appropriate timescales, while assisting in the effective management of engineers and subcontractors, providing support on technical issues and performance management.

About You

Candidates will have proven experience in a similar role, with an understanding of profit and loss accounting, budget management and retrofit/sustainability work programmes. You'll have knowledge and experience of delivering retrofit, sustainability and planned maintenance projects, alongside strong leadership skills and the ability to motivate teams to deliver excellent customer outcomes.

Experience of working on Social Housing Decarbonisation Fund (SHDF) projects or other funded retrofit programmes would be highly desirable, as would an understanding of PAS 2030/2035 requirements and energy efficiency measures within occupied social housing properties.

Essential qualifications:

* SSSTS (Site Supervision Safety Training Scheme)

* First Aid Trained

* Full driving licence

Benefits:

* Profit Share Discretionary Annual Bonus Scheme

* 26 Days Holiday plus Bank Holidays

* Enhanced Pension Plan

* Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)

* Life Assurance & Accident Cover

* Share Save

* Enhanced Maternity & Paternity Pay

* Work Perks Discounts & Vouchers

* Buy & Sell Holiday Schemes

* Flexible Working & Flexible Bank Holidays

* Cycle to Work

* Volunteering (2 days paid)

* Learning & Development Opportunities

* Extensive Wellbeing Support, including EAP

* Loyalty & Values Awards

* Funded Professional Subscription

About Us

Lovell Renew is the dedicated refurbishment, retrofit and decarbonisation business of Lovell, part of the Morgan Sindall Group. Partnering with local authorities and housing providers across the UK, the business delivers planned works, building safety, asset investment and energy-efficiency programmes that improve homes, support communities and help clients achieve their sustainability and net-zero ambitions.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Please refer to full job description upon completing your application.

Apply MyDiversity

Assistant Site Manager at Morgan Sindall Property Services in Ess*x

17/09/2026

DiversityJobsUK [Fulltime] Site Manager at Morgan Sindall Property Services:

Site Manager

£45,000 - £55,000 + Car / Car Allowance + Excellent Benefits

Ess*x

Permanent, Full Time

40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch

We are looking to recruit experience and experienced Site Manager to join our dynamic, successful and growing team in Basildon, Ess*x.

About the Role

Joining us as a Site Manager, you'll lead delivery teams, assessing resource requirements and supporting the management of day-to-day site activities. You'll ensure that all project objectives are delivered safely, on time, within budget and to the highest quality standards.

Working within our Planned Works and Retrofit team, you will oversee the delivery of decarbonisation and energy efficiency programmes across occupied social housing properties. This will include managing the installation of retrofit measures such as external wall insulation, loft insulation, window and door replacements, ventilation improvements, draught-proofing measures and low-carbon heating and energy systems, ensuring works are delivered in line with PAS2030/2035, TrustMark and relevant funding requirements.

You will be responsible for ensuring projects remain fully compliant with all relevant legislation, Building Regulations, health and safety requirements and funding standards, while maintaining strong relationships with clients, residents, subcontractors and stakeholders. You will undertake regular site inspections to monitor health and safety, workmanship, programme performance and productivity, ensuring a positive customer experience throughout project delivery.

You'll also support the commercial performance of projects, identifying variations, managing operational delivery against agreed budgets and collaborating closely with commercial and technical teams to achieve successful project outcomes.

About You

Candidates will have proven experience in a Site Manager role, ideally gained within planned maintenance, social housing, refurbishment, retrofit or sustainability-led projects. You will have a strong understanding of construction methods, building regulations and health and safety requirements, together with experience managing subcontractors and direct labour teams.

You will have experience delivering decarbonisation, retrofit or energy efficiency projects and a good understanding of measures such as insulation, ventilation improvements, window and door replacement programmes and low-carbon heating systems. Knowledge of PAS2030/2035, ECO-funded works and other retrofit compliance requirements would be highly advantageous.

You will be commercially aware, able to interpret drawings and specifications, identify contract variations and maintain excellent relationships with clients, residents and stakeholders. A Retrofit Assessor or Retrofit Coordinator qualification, PASHUB awareness and previous experience of delivering sustainability programmes would be beneficial.

You will hold:

* NVQ Level 6 Construction Management (or equivalent)

* Black CSCS Card (or working towards)

* SMSTS

* First Aid at Work

* Full UK Driving Licence held for a minimum of 12 months

Desirable:

* A Retrofit Coordinator or Retrofit assessor qualification

* PASHUB Awareness

* Previous experience of delivering retrofit/sustainability work programmes

* Experience in project management and/or technical management of M&E systems/heat networks

Benefits

* Company Car / Allowance

* Profit Share Discretionary Annual Bonus Scheme

* 26 Days Holiday plus Bank Holidays

* Enhanced Pension Plan

* Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)

* Life Assurance & Accident Cover

* Share Save

* Enhanced Maternity & Paternity Pay

* Work Perks Discounts & Vouchers

* Buy Holiday Scheme

* Flexible Working & Flexible Bank Holidays

* Cycle to Work

* Volunteering (2 days paid)

* Learning & Development Opportunities

* Extensive Wellbeing Support, including EAP

* Loyalty & Values Awards

* Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Please refer to full job description upon completing your application.

Apply MyDiversity

Site Manager at Morgan Sindall Property Services in Ess*x

17/09/2026

ICYMI: DiversityJobsUK [Fulltime] Homeless Recovery Worker at Two Saints: Homeless Recovery Worker

Starting £25,974, progressing to £26,474

Bournemouth

Permanent, Full Time

Enhanced DBS Required

Drivers Licence: Essential

Lone Working: Required

Night Working: No

Weekend Working: On a rota basis

Early shifts - 07:30-15:30

Mid shifts - 09:00 - 17:00

Late shifts - 12:00 20:00

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We’re seeking compassionate, adaptable people to join our extended Bournemouth service as a Homeless Support Worker. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Homeless Support Worker roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.

Homeless Support Worker Essentials:

*

A genuine interest and concern for homelessness and related issues

*

Ability to positively contribute to a team

*

Deal promptly and effectively with challenging situations/crises in a calm manner

*

Strong communication skills, clear verbal and written English

*

Knowledge of Microsoft Outlook, Excel and Word

Homeless Support Worker Desirables:

*

Experience of managing a caseload of clients

*

Understanding of risk assessment and person-centred, outcomes-based delivery

*

Awareness of the support needs of people experiencing homelessness or those with complex needs

*

Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Could this be you? If yes, apply for this exciting Homeless Support Worker opportunity with Two Saints.

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate),

Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provides equal employment opportunities for everyone.

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Apply MyDiversity

Homeless Recovery Worker at Two Saints in Dorset

17/09/2026

ICYMI: DiversityJobsUK [Fulltime] Customer Service Manager at Axil: Customer Service Manager

£35,000 per annum

Corby

Permanent, Full Time

37.5 Hours, Monday to Friday (Flexibility Required)

Are you an experienced Customer Service Manager who thrives on building high-performing teams, improving processes, and delivering exceptional customer experiences?

We're looking for a driven and hands-on leader to take ownership of our Service Delivery Team in Corby. If you're passionate about coaching people, solving complex challenges, using data to drive decisions, and creating a culture of service excellence, we'd love to hear from you.

What You'll Be Doing

As Customer Service Manager, you'll lead our frontline Service Delivery Team, ensuring customers receive a consistent, professional, and high-quality experience across every interaction.

Key responsibilities include:

* Leading, developing and motivating a team of Customer Service Advisors and Coordinators.

* Taking ownership of the end-to-end customer journey, from enquiries and collection requests through to issue resolution.

* Establishing clear processes, service standards and SLAs that drive consistency and accountability.

* Managing escalated customer issues, complaints and service failures through to successful resolution.

* Building strong relationships with Contract Managers, suppliers and subcontractors to ensure service commitments are met.

* Using HubSpot to drive operational excellence, reporting and performance insights.

* Analysing service data to identify trends, tackle recurring issues and implement long-term improvements.

* Driving a culture that focuses on prevention rather than firefighting.

* Managing team recruitment, training, development, resource planning and performance.

* Providing clear reporting and recommendations to senior management.

What We're Looking For

We're seeking a proactive leader who can inspire a team while bringing structure, process and continuous improvement to a busy service environment.

You'll likely have:

* Previous experience managing a customer service, service delivery or customer operations team.

* A proven track record of improving customer experience and operational performance.

* Strong people management, coaching and leadership skills.

* Experience developing processes, KPIs, service standards and SLAs.

* Confidence handling escalated customer issues and complex service challenges.

* Strong analytical skills with the ability to translate data into action.

* Experience using CRM systems, ideally HubSpot.

* Excellent stakeholder management skills and the ability to work effectively across multiple departments and external partners.

* A positive, resilient and solutions-focused approach.

What Success Looks Like

In this role, you'll make a real impact by:

* Improving response and resolution times.

* Increasing first-contact resolution rates.

* Reducing service failures and recurring issues.

* Embedding consistent ways of working and trusted data practices.

* Creating a proactive, customer-focused culture.

* Developing an engaged, accountable and high-performing team.

The Company

We are a leading waste management company who specialise in recycling and total customer waste management.

Our mission is to be a trusted partner in waste prevention, guiding our customers to make informed, data-driven decisions.

We aim to set new industry standards and re-engineer waste to reduce environmental impact and cost.

Our staff are our most important asset. We pride ourselves in being a friendly, professional and supportive company that champions internal promotion and progression. We employ over 200 employees in a variety of positions across the UK.

Benefits

* Perkbox Rewards

* Annual Pay Review

* Above Statutory Holiday

* Recognition Schemes

* Training & Development

* Discounted Health Plan

* Birthday Leave

* Enhanced Parental Scheme

* Death in Service Scheme

Apply MyDiversity

Customer Service Manager at Axil in Northampton

17/09/2026

FYI: DiversityJobsUK [Fulltime] Complaints Officer at Leeds Federated Housing Association Limited: Complaints Officer

Salary £32,000

Location Leeds

Permanent ¦ Full time ¦ 2 vacancies

We’re recruiting two permanent, full-time Complaints Officers to join our Service Improvement team. This is a new role at Leeds Fed, focused on making complaints more manageable while ensuring our customers get the attention and resolution they deserve.

You’ll take ownership of Stage 1 complaints, carrying out investigations, making fair decisions and working with customers, colleagues and contractors to reach appropriate resolutions. You’ll also help us identify recurring issues and turn complaints into opportunities to improve our services.

What you’ll do:

* Take ownership of Stage 1 complaints from beginning to end, acting as the main point of contact for customers.

* Carry out thorough, evidence-based investigations, gathering information from colleagues, contractors and other partners.

* Provide clear, empathetic and customer-focused responses that explain what happened, your findings and how we will aim to resolve the complaint.

* Keep customers informed throughout the complaint process, taking account of individual circumstances and communication needs.

* Make fair and proportionate decisions on resolutions in line with our policies and procedures.

* Work closely with teams across Leeds Fed to identify recurring issues, share learning and help reduce repeat complaints.

* Support the development of a positive complaint-handling culture across the association.

* Keep up to date with the Housing Ombudsman Complaint Handling Code, relevant legislation and good practice.

* Maintain accurate and timely complaint records and ensure information is handled in line with our policies and procedures.

What we’re looking for:

* Experience of working in a customer service environment.

* Experience of carrying out administrative tasks accurately and to a high standard.

* Good computer literacy, with the ability to use digital systems and tools effectively.

* Ability to build and maintain positive working relationships with customers, colleagues and contractors.

* Ability to make informed decisions within policies and procedures, using sound judgement and working independently.

* Good time management skills, with the ability to organise and prioritise your workload.

* It would be desirable if applicants also have:

* Experience of responding to complaints, ideally within a social housing environment.

* Experience of conducting complaints investigations.

* Knowledge of the regulatory and other requirements relating to social housing complaints.

Closing Date: 23rd September 2026

Interviews Date: 1st / 2nd October 2026

If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today!

Why Join Us?

This is an opportunity to be part of a team that helps shape services through meaningful customer involvement. You’ll play an important role in ensuring our customers’ voices are heard while supporting work that positively impacts local communities.

Our commitment to our values goes beyond work itself; it extends to how we support you too.

* Generous holiday allowance – 30 days annual leave plus bank holidays, with an additional 1.5 days off over the Christmas period to help you recharge.

* Flexible leave options – choose to buy extra annual leave or sell back unused days, giving you greater control over your time off.

* Agile and flexible working – offering options to work remotely or from our hubs across Leeds, supporting a balanced and adaptable work life.

* Healthcare plan – access to Health Shield. This allows you to claim back costs on everyday health and wellbeing expenses, with 24/7 GP access and online health assessments.

We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.

The Company

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.

Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.

Apply MyDiversity

Complaints Officer at Leeds Federated Housing Association Limited in Leeds

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