25/01/2025
📢 Customer Update
We sincerely apologise for the delay in processing some refunds. We understand how frustrating this may have been and deeply regret any inconvenience caused.
Our team has identified and resolved the issue, and all affected refunds have now been reprocessed. You should receive your refund shortly.
Thank you for your patience and understanding as we worked to address this. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team.
Your trust means everything to us, and we’re committed to ensuring this doesn’t happen again.
Thank you for your continued support.
KDIC