13/04/2026
Bringing the NHS to your community – the Service Access roadshow on tour
Touring 15 different locations across the country, the NHS Service Access roadshow has been supporting individuals and communities to take control of their health, sharing information about the different ways you can access NHS services quickly, easily, and on your terms. For example, visiting your local Pharmacy for a minor illness, contacting NHS 111 for urgent medical help, sending symptoms and requests through your GP surgery’s website, or using the NHS App to access essential health services from your phone.
The NHS has reached over 10,000 people with the roadshow so far, across cities and towns including London, Birmingham, Manchester and Leicester, answering their questions and helping them understand which NHS services are the most appropriate to use when they or someone they know has a medical concern.
One of the recent roadshow locations was The Clark Sisters concert in Birmingham. Steve Mpofu, who organised the event said:
“We’re proud to have had the NHS Service Access roadshow at our event. Getting out there to meet communities where they naturally come together is so important, and the conversations are helping people take control of their health by learning more about the NHS services that are available to them.”
The concert saw 2,500 people gather to share in a live musical experience. Alongside the event, many had questions about NHS services, with over 90% of those surveyed finding the information provided useful.
Over 500 people have been helped to download the NHS App at the roadshows, with many more being shown more about how to use it - for example to request repeat prescriptions with just a few taps on their phone, and to turn on notifications to get reminders about appointments.
GP Dr Catherine Benhura, who has expressed her support for the roadshows, said: “We’ve found that knowledge about NHS services is really varied and people have asked about so many things – from how to find their NHS number, to the best way to contact their GP. It’s a wonderful sense of satisfaction knowing you’ve helped someone to take charge of their health and wellbeing, just by giving them the right information.”
Visit NHS services - NHS for more information about the range of NHS services available to help you take control of your health.
