14/11/2025
✨ Ever wondered what goes on behind the scenes once you place an order with us? Here’s a look at our 5-step process — where care, quality and a little bit of teamwork come together to create your finished gift:
1️⃣ Pick – we select your chosen item from our warehouse
2️⃣ Frame – preparing it perfectly for embroidery
3️⃣ Embroider – adding your personal touch on our machines
4️⃣ QC & Fold – every item is checked and neatly finished
5️⃣ Bag & Ship – ready to make its way to you! 📦
From start to finish, every step is handled with care by our brilliant team in the UK💛
