David A Bithell Pant & Johnstown Councillor

31/12/2025

Please see attached

28/12/2025

Key contacts

Our critical services will continue to operate. These include housing repairs and support, highways and environment emergency response teams, and certain social care.

Customer services

Contact Wrexham (our face-to-face service based in Wrexham Library) will close at 12pm on Wednesday, December 24 and will reopen on Friday, January 2.

Here are the opening / closing times for our telephone contact centre (01978 292000):

Wednesday, December 24 – closes at 12pm
Thursday, December 25 (Christmas Day) – closed
Friday, December 26 (Boxing Day) – closed
Monday, December 29 – 9am-4pm
Tuesday, December 30 – 9am-4pm
Wednesday, December 31 – 9am-4pm
Thursday, January 1 (New Year’s Day) – closed
Friday, January 2 – normal opening hours
Remember – you can access council services 24/7 online.

Housing

All housing estate offices will close from 12pm on Wednesday, December 24 until Friday, January 2.

You can report housing issues to the council on the following numbers:

Housing repairs (24hrs) – call 01978 298993. You can also email [email protected] for out-of-hours only.
Homelessness – you can call our Housing Options team (24hrs) on 01978 292947.
Social care

Between 12pm on Wednesday, December 24 and 8.30am on Friday, January 2 social care will be providing an emergency critical service only.

Between 8.30am and 5pm on December 29, 30 and 31, for urgent matters in respect of children’s social care, call 01978 292039. For urgent matters (including hospital discharges) in respect of adults’ social care, call 01978 292066.

At all other times, contact the Emergency Duty Team on 03450 533116.

All services will resume on Friday, January 2.

Registrations

Guildhall will be open for pre-booked death registration appointments only.

Waste collections

Bin collections will take place over the Christmas period, although there will be some changes to schedules.

Please check your bin day.

Household Recycling Centres
All household recycling centres will be open every day except Christmas Day. The sites are managed by FCC Environment.

Please take proof that you live in the county borough (such as a utility bill with your address on it).

The sites are for Wrexham residents only. If you don’t have proof, you won’t be allowed to tip your rubbish.

Tŷ Pawb
Here are the opening / closing times for Tŷ Pawb:

Wednesday, December 24 (Christmas Eve) – 2pm close
Thursday, December 25 (Christmas Day) – closed
Friday, December 26 (Boxing Day) – closed
Saturday, December 27 – 11am-4pm
Sunday, December 28 – closed
Monday, December 29 – 11am-4pm
Tuesday, December 30 – 11am-4pm
Wednesday, December 31 – 11am-2pm
Thursday, January 1 (New Year’s Day) – closed
Friday, January 2 – normal opening hours
Libraries
All libraries will close at 1pm on Wednesday, December 24.

Wrexham Library will open from 9am until 1pm on the following dates (reduced opening hours):

Saturday, December 27
Monday, December 29
Tuesday, December 30
Wednesday, December 31
All libraries will be back to business as usual (full opening hours) from Friday, January 2.

Weather issues

You can report any urgent issues (flooding, storm damage, fallen trees etc) to the council on the following numbers:

(24hrs) 01978 298989

Housing repairs for council tenants (24hrs) 01978 298993. You can also email [email protected] for out of hours only.

Please only phone if it’s urgent – for other issues, please help us by reporting issues online:

Any issues with power-outages can be reported by calling 105 (Powercut 105 is a free service that will put you through to your local network operator for help and support).

Any emergencies with sewage overflowing from drains can be reported to Welsh Water on 0800 085 3968.
Remember that if there’s an immediate threat to life during any adverse weather event, you should always call 999.

23/12/2025

Emergency pharmacy services over the bank holidays

19/12/2025

Where to find your nearest Warm Spaces hub
Open to all

With funding from the Welsh Government, we have established the “Warm Spaces” initiative. Throughout the Wrexham area, community buildings are getting on board and offering warm spaces to residents.

As well as Wrexham libraries and Wrexham Wellbeing Hub taking part, 19 community based organisations are offering hubs where people can get warm, take part in activities and receive a warm drink or even a hot meal.

Activities and support

The initiative runs from now until mid-March and there is a schedule of activities on offer at the hubs taking part. This includes board games, jigsaws, craft activities or just a place to have a warm drink and meal free of charge.

Another aim is to also tackle community inclusion and loneliness.

Support and advice from agencies such as Citizens Advice and Warm Wales will be available at certain sessions.

Where to find your nearest Warm Spaces hub
In addition to local libraries welcoming people to join in the warm spaces and the Wrexham Wellbeing Hub taking part, the following hubs are available on the days and times below until mid-March.

Monday

Rhostyllen Parish Hall – 10am – 1pm
St Margaret’s Hall (Acton) – 10am – 12pm
Wrexham Miners Project – 11am – 12:30pm

Tuesday

Rhostyllen Parish Hall – 10am – 12pm
We are Plas Madoc’s Homegrown Hub (51 Peris) – 5pm – 7pm
UareUK (Wellbeing Hub) – 10am – 2pm
Offa Community Council (Maesgwyn Community Hall) – 10am – 12pm
Offa Community Council (Luke O’Connor House Hightown) – 1pm – 3pm
The Rainbow Foundation (Little Acton Community Centre) – 11am – 1pm
The Rainbow Foundation (Penley Rainbow Centre) – 12.30pm – 2.30pm
Wrexham Miners Project (Tuesday evening Social) – 6pm – 8pm

Wednesday

UareUK (Wellbeing Hub) – 10am – 2pm
Brymbo & Tanyfron Regeneration Trust (Brymbo Enterprise Centre) – 10am – 2pm
Cefn Soups r’us – (George Edwards Hall, Cefn Mawr) – 10am – 2pm ( Jan 2026)
Hwb yr Orsedd (Rosset) – 11.30am – 3.30pm
Caia Park Partnership’s Warm Space Drop In session – 9.30am – 2.30pm
Wrexham Miners Project – 11am – 12:30pm

Thursday

Rhostyllen Parish Hall – 10am – 1pm
Caia Park Food Club (St Marks Church) – 10am – 1pm
Pentre Gwyn Older People’s Group (Happy Hedgehog Cafe) – 10am – 2pm
Offa Community Council (Maesgwyn Community Hall) – 10am – 12pm
Offa Community Council (Parciau Bellevue) – 1pm – 3pm
Ty Pawb’s Warm Welcome Craft & Information sessions – 9am – 5pm
The Wellbeing Hub – 10am – 2pm (Refreshments & Hot meals provided)
Caia Park Partnership’s Lunch Club – 10am – 2pm
Isycoed Community Hub – 10am – 3pm

Friday

Penycae Community Centre – 9am – 11am
The Rainbow Foundation (Marchwiel Piercy Hall) – 1.30 – 3.30pm

The services and activities on offer are open to everyone. Come along to your local community hub or library where a warm welcome will greet

Councillor David A Bithell, Chair of the Cost of Living Working Group, said “It is an understandably difficult time for many residents across the community of Wrexham during the current cost of living crisis. With this in mind, it is important that we let our residents know that we have the Warm Spaces hubs open to them in a bid to help out in some way during the winter months. This is a prime example of how the people of Wrexham come together and support each other during trying times. I want to thank all the teams and community hubs involved in making this happen.

19/12/2025

Please see final response from the Post Office consultation which is planned to move to the new premises 5th February. The existing branch will close on 27th January.

Find and participate in consultations run by the Post Office

18/12/2025

17/12/2025

As Chair of the cost of living group pleased we have supported £120,000 over the next two years.

Thanks to Welsh Local Government Emergency Aid Funding, £60,000 a year is being provided by Wrexham Council to Wrexham Foodbank for the years 2025-26 and 2026-27. This financial support is being gi…

17/12/2025

16/12/2025

Christmas is an especially busy time at the recycling centres, so it’s a really good idea to plan your visit in advance to make it as easy and stress-free as possible. Christmas can be a parti…

15/12/2025

Pleased to have lobbied and supported the introduction of new rail services between Wrexham and Chester which started from the new timetable yesterday. This means effectively have a 30 minute service between Wrexham and Chester. Long overdue but very welcome to improve connectivity to and from Wrexham. Thanks to TFW and the Welsh Govenment for the investment in Rail services.

14/12/2025

Chrismas & New Year Collections

Week commencing 15th December- no changes - normal collections

Week commencing 22nd December - no collections (25th or 26th Thursday/Friday.)

Week commencing 29th December - see revisions below:

08/12/2025

Take the stress out of match day parking…there’s plenty of room for fans to park at the Ruthin Road park and ride. Wrexham AFC’s next match is on Saturday, December 13, when they …