ReganByte

14/07/2025

We are really excited to launch our new AI chatbot for Before My Visit! This tool brings the power and potential of AI into patients' hands and helps them to prepare for their medical appointments. Speak to the chatbot for 5 minutes before your doctor's appointment and it will generate a filled in template for you to print or just show your doctor on the day.

It is completely free to use, so please give it a go on www.beforemyvisit.com and let us know what you think.

We have loads more innovative ideas that we're working on and user feedback is the best tool we have to make sure we're creating something that delivers genuine value.

03/06/2025

We believe that any business can use AI to enhance their day-to-day lives and save time and money, but I do agree that it can be hard to see how this will work without seeing it in action. That's why we offer free demos to show you. We will even build a simple proof of concept for your business and you don't even have to pay for it if you decide you don't want it.

27/05/2025

Isla the AI assistant takes bookings, answers customer questions, handles cancellations, and even suggests upsells like champagne with dinner, all while you and your team focus on delivering unforgettable service to your customers. Isla can be employed to work in a spa, boutique hotel, a busy café, or really any food, hospitality or wellness business.
No missed messages, no forms, just fast, friendly automation that boost efficiency and guest satisfaction.
Fully customisable and ready to start work in just a few weeks. Send us a message and we'll give you a free demo!

21/03/2025

AI chatbots can sound confident, but sometimes they get it wrong.

That is called an AI hallucination. It happens when a chatbot gives an answer that sounds right but is factually wrong.

Google’s chatbot, Gemini, recently told people to add glue to pizza sauce. Imagine if that was health advice.

At ReganByte, we build chatbots designed to avoid making things up.

They only answer from trusted, approved content. If they do not know, they say so. We get an alert so we can help keep everything safe and up to date.

We also monitor every chat for three months after launch.

Want to check how safe your chatbot is? Download our free checklist from the link in bio.

19/03/2025

What happens when you introduce an AI chatbot to a room full of patients, carers, and healthcare professionals?Last November, we had the privilege of presenting Ask Dwayne, the AI-powered chatbot for vasculitis patients, at the Vasculitis Ireland Awareness AGM.We shared a live demo, answered real patient questions, and heard powerful feedback from families and individuals who told us this tool would make a real difference. From multilingual support to voice input for those who struggle to type, Dwayne is helping bridge gaps in healthcare communication.We are proud to have worked on this project from discovery through to deployment, and we are excited about what comes next.If you want to try Dwayne out for yourself visit the Vasculitis Ireland Awareness website: www.vasculitis-ia.org .

13/03/2025

What are the most asked queries about integrating our AI Chatbots on company’s mobile app and/or website?

Absolutely you’ve got it; it’s time, cost, safety and accessibility. Let us bring you through how AI Chatbots can help your organisation to resolve these key concerns.

If you have any questions we’d love to know more, just DM us or comment below.

01/03/2025

Thank you to everyone for your kind messages of support, well wishes and interest in Dwayne; the first ever Vasculitis AI Chatbot that we officially launched on Rare Disease Day this year on the website.

We have had a few questions on how to get started chatting with Dwayne, so we’ve prepared this step by step guide to help you get started, hope it helps. Of course if you have any questions, please comment below or send us a message.

We hope Dwayne is just the first of its kind, with the incredible feedback we have received so far, we want this to be a staple offering for those with rare or chronic conditions. Understanding these complex medical terms is critical to processing and making informed decisions about your health, and we sincerely hope that Dwayne will help you get that understanding you need, it certainly has helped our family ❤️

13/09/2024

A survey reported recently by RTE says that Irish employers are the least likely to use AI in the workplace. Why is this?

AI as we see it being used and discussed today is still a relatively new technology, and like anything new, employers are understandably wary of the unknown. Is my and my customers' data safe? Will it replace jobs? How can AI actually help me?

These concerns are of course valid, and every good business owner should be cautious. However, if given the chance and if implemented correctly, AI is a real game changer.

Let's first discuss the important security and data privacy concerns. AI platforms such as ChatGPT are like any other digital tools that process data; there are risks with implementing them but when done correctly then there are ways to mitigate that risk.
OpenAI (the company behind ChatGPT) are rigorously audited by 3rd parties for security, they encrypt their data both in transit and at rest, and ChatGPT Enterprise are audited and certified for SOC 2 Type 1 compliance. When companies use their API or Enterprise options, there are additional enhanced security measurements. You can read more about their policies here: https://lnkd.in/gbWJFeV3 but as a general rule, each use case and each project will require different consideration so please reach out to us for specific information and guidance.

Now for the exciting stuff. Let's look at a simple example of how AI Chatbots and Agents can help drive your business without actually handing over all the keys.

An AI powered chatbot can be trained to be as restrictive as you need, it will answer only the questions you want it to answer, and use only the data you give it access to. It can be an immensely powerful tool in a customer service scenario because it can answer questions 24/7, scale to handle huge volumes, remove the risk of human error or miscommunication, support multiple languages, gather customer data etc., all while your human agents concentrate on queries that require real human touch.

I've used Zapier's new chatbot product as well as the Writesonic bot launched by Botsonic, and they both respond really well to training rules as well as instructions on conversational tone.

Taking this a step further, chatbots can graduate to AI Agents. In addition to answering questions based on static training data, AI agents can connect to 3rd party tools to perform tasks like sending email/Slack alerts, update CRM software, create documents from templates, convert conversational content into form entries and spreadsheet format, read PDFs and create payments and reports from the data, place and cancel orders for customers, and even route queries to human agents if that is what a situation calls for.

ReganByte is an ideal partner when it comes to implementing AI solutions for your business and we really love what we do - get in touch with us today to discuss. Also if you go to www.reganbyte.com you'll see our sample one in action!

Irish employers are least likely to use artificial intelligence (AI) in the workplace, according to new global research.