
09/09/2025
Online orders are getting pricier.
From 22 Sept 2025, delivery fees on apps attract 18% GST (on top of 5% GST on food) after the GST Council brought local delivery under Section 9(5).
Platform fees are edging up too; indicative per-order impact if passed through: ~₹2 on Zomato, ~₹2.6 on Swiggy (city/surge dependent).
What it means: platforms will likely mix modest fee hikes with operational tweaks rather than fully absorbing costs.
QSRs with their own fleets avoid the 18% delivery-GST line, and input GST cuts (cheese/sauces/packaging) can lift margins ~70–80 bps—room for promos.
Consumer tip: compare app vs store prices, watch add-ons, consider pickup/direct orders when nearby.