19/05/2026
Most businesses are using social media completely wrong and it’s costing them sales.
You’ve been told:
“Post daily.”
“Push your products.”
“Add price, add WhatsApp number.”
And somehow still no sales.
Here’s the uncomfortable truth:
Social media is NOT a sales platform for most businesses.
Yes, I said it.
If you open your page and it’s just: “New arrivals”
“Offer ends today”
“DM to order”
You’re not marketing you’re begging.
Think about your own behavior.
Do you open Instagram or Facebook looking to buy?
Or are you there to scroll, laugh, learn, and pass time?
Exactly.
Your customer is doing the same.
So when you keep shouting “BUY BUY BUY” to people who don’t even trust you yet, you’re just creating noise.
And then you conclude:
“Online selling doesn’t work in Kenya.”
No. Your approach doesn’t work.
Social media works like this:
Attention
Trust
THEN sales
But most of you skip straight to step 3.
That’s like proposing marriage on the first date.
Awkward. Desperate. Ignored.
If your content doesn’t:
Educate
Entertain
Build trust
Don’t expect consistent sales.
Are you using social media to build a brand
Or just to dump products and hope someone feels sorry enough to buy?