30/05/2025
When a client in Kenya complains that their KPLC (Kenya Power and Lighting Company) prepaid electricity tokens are depleting quickly, several factorsβboth technical and usage-relatedβcould be the cause. Here's a breakdown of possible reasons:
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β‘ 1. Increased Power Consumption
Appliance Usage: Running power-hungry devices such as electric cookers, kettles, irons, water heaters, or air conditioners increases consumption drastically.
Longer Usage Hours: Spending more time at home (e.g., during holidays, remote work, etc.) leads to more energy use.
New Devices: Recent addition of electrical appliances could unknowingly raise consumption.
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π 2. Hidden or Phantom Loads
Standby Power Usage: Devices like TVs, decoders, microwaves, and computers consume electricity even when βoffβ if plugged in.
Old or Faulty Appliances: Inefficient or defective devices (like fridges or electric showers) can draw more power than expected.
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π§ 3. Faulty Meter or Wiring Issues
Malfunctioning Meter: A faulty prepaid meter may record more units than actually consumed.
Electrical Leakages: Poor or old wiring can cause energy leakage, especially in older buildings.
Illegal Tapping (Power Theft): In some cases, neighbors may have illegally connected to oneβs meter, causing high consumption.
π 4. Debt Recovery Deductions
Outstanding Arrears: KPLC may deduct a percentage of new token purchases to recover unpaid electricity bills or loaned emergency tokens (like *997 # emergency units).
Standing Charges: In some cases, system-generated deductions (e.g., reconnection fees, meter rental fees) may apply.
π’ 5. Tariff Bracket and Token Value Decline
Stepped Tariff System (Lifeline Tariff):
KPLC operates a stepped tariff system. The more units you use, the more expensive each unit becomes.
Example: First 30 units might cost Ksh 14/unit, next 50 units at Ksh 20/unit, then Ksh 30/unit after that.
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