14/06/2026
A foreign visitor has shared an unpleasant experience at Kuala Lumpur International Airport (KLIA), claiming he was forced to pay RM300 for a short journey between Terminal 2 and Terminal 1. He described the incident as both a “robbery” and a form of “kidnapping”.
The traveller, Mitra Ardron, recounted the incident in a Facebook group called Kuala Lumpur Travel Tips, where he explained that he had arrived at KLIA Terminal 2 on a flight from Kolkata, India.
According to Mitra, he was experiencing difficulties accessing mobile Internet through his eSIM upon arrival. While heading toward the shuttle service connecting the two terminals, he was approached by a man who offered him a ride.
Initially declining the offer, Mitra said the man convinced him otherwise by claiming that the airport shuttle bus and train services were not operating yet and that waiting for them could cause him to miss his connecting flight. The driver also allegedly assured him that the fare would be based on the meter.
However, after getting into the vehicle, Mitra noticed several warning signs. The driver reportedly left the airport area and asked whether payment would be made by cash or card. When Mitra mentioned he intended to pay by card, the driver allegedly continued driving to a petrol station and instructed him to withdraw cash from an ATM.
Feeling uneasy due to the unexpected detour, Mitra said he became even more concerned when the driver later demanded RM450 for the brief transfer between the two airport terminals. Although the driver allegedly showed something on his phone to justify the amount, Mitra believed the charge was unreasonable and inconsistent with a normal metered fare.
When Mitra suggested seeking clarification from the police regarding the fare, he claimed the driver refused to let him leave the vehicle and kept the doors locked until payment was made.
Fearing further confrontation, Mitra eventually paid RM300, which he said was the driver's final demand. He later lodged a police report and urged other travellers to remain cautious when approached by unofficial transport operators at the airport.
The incident sparked strong reactions online, with many netizens expressing anger and concern over the impact such cases could have on Malaysia’s tourism image. Several commenters also called on Transport Minister Anthony Loke and relevant authorities to take stricter action against illegal taxi operators.