Cadie Chua

13/07/2025

In the AI & Tech era, customer engagement doesn't have to be labor intensive. Let's connect and discuss tools to help you transform customer engagement, with the goal to boost conversion rate!

Learn more here:
https://www.linkedin.com/posts/cadiechua_yupe-customer-engagement-for-more-sales-activity-7350054538432663553-Zegl?utm_source=share&utm_medium=member_desktop&rcm=ACoAABRaybgBXTREU2kWerQysABgPMk1wNrjJV4

03/02/2025

🧧大年初六開工大吉！財運亨通！🥳
It's the 6th day of Chinese New Year,
iSlash AI MY Team celebrated
with the Malaysian Chinese must-have
Yee Sang
and celebration lunch treat by iSlash management!
(thank you bosses!😍)
Here's to more engaging content,
more helpful user guides,
more interactive posts
and more productive demonstration appointments with our global clients!
To our global clients,
here's to more effective customer engagement,
more conversions from lead to sales,
more conversions from sales to loyal customers🌟.

10/01/2025

Kerjasama Malaysia dengan China terus diperkukuhkan dengan pelbagai bidang kerjasama strategik diterokai bersama-sama kedua-dua negara.

Berlangsung di MITEC Kuala Lumpur dari 17-19 Disember 2024, hubungan diplomatik Malaysia-China menyambut ulang tahun ke-50 sebagai meraikan pelbagai pencapaian dalam bidang diplomasi, perdagangan, ekonomi, pendidikan, kebudayaan dan lain-lain lagi.

Malaysia-China Summit 2024, Prosperity Beyond 50.

Tetamu : Cadie Chua, Digital Marketing, iSlash AI

10/01/2025

Thanks for the interview!

10/01/2025

Happy 2025! ☺️ As we step into 2025,
I’m thrilled to reflect on how far we’ve come as a team at iSlash AI.

This past year,
we proudly put down a pin
in Kuala Lumpur,
establishing a solid presence
in one of ASEAN’s most dynamic markets.

Our team has grown
in size,
expertise,
and vision,
and we’re just getting started!

💡 Empowering SMEs with Smart Solutions

Through carefully curated content,
we’ve focused on helping our customers understand
not just what iSlash AI offers,
but the real problems we’re solving
—from simplifying customer communication
to automating workflows that save time and resources.
🌏 Expanding Our Impact
In 2025, we’re looking forward to serving
even more SMEs across
Hong Kong,
Malaysia,
and the broader ASEAN region.

Our mission remains clear:
to empower businesses with AI-driven tools
that drive growth,
streamline operations,
and foster stronger customer relationships.
📈 Growing Our Community
We grew our company LinkedIn page
to an incredible 11,000 followers!
This growth reflects
the value we’ve delivered
and the trust we’ve earned from our community.
📬 Delivering Value-Added Content
We established a weekly workflow
to produce newsletters packed
with actionable insights for our customers.

Alongside this, we launched an introduction video
and the first of many function-specific marketing videos,
ensuring our solutions are easy to understand and accessible.
🛠️ Streamlining Processes
To ensure no lead is left behind,
we implemented a digital lead follow-up SOP,
creating a seamless experience
for our prospects and customers alike.
🚀 Here’s to a year of innovation, collaboration,
and making a difference for businesses of all sizes.

If you’re ready to take your customer engagement
to the next level,
let’s connect and make it happen! 😄

As we step into 2025, I’m thrilled to reflect on how far we’ve come as a team at iSlash AI. This past year, we proudly put down a pin in Kuala Lumpur…

12/11/2024

"We are not what we know
but what we are willing to learn."
How does a Degree in Science leads me to Digital Marketing in IT world?
What was despised, I appreciate so much, right now!
You might not know,
I graduate with a Degree in Science.
Not quite related to Marketing,
what's more to say Business, or Finance, or IT in general.

Interestingly,
over the course of Nutrition & Dietetics Degree at IMU University,
we were introduced the basics in
Finance and IT!
(Pretty sure I had to submit a coursework on C++ language back then!)
I have to mention NCP,
the concept of Nutrition Care Process
essentially shapes the way I approach a problem.

It's not far fetch if you think closely,
✍ Nutrition Care Process (NCP): A.D.I.M.E.
Nutrition Assessment
Nutrition Diagnosis
Nutrition Intervention
Nutrition Monitoring/Evaluation

First, I assess the situation
by collecting information, data, measurements and history (Assessment).

Then I come to a conclusion
about what needs fixing/acting on in the situation (Diagnosis).

With the right Diagnosis,
I perform necessary action to fix or improve the situation (Intervention).

Lastly, I make sure the action taken are done correctly (Monitoring)
and look back to determine
if the situation has been resolved (Evaluation).
When referring to the current practicum,
I noticed that these short modules are no longer there.
Instead, they might have been replaced with
"Entrepreneurship".
It's Nutrition & Dietetics no more,
but Dietetics with Nutrition.
And I'll forever be part of ND1/09.

Congratulations again to all IMU graduates! 👨‍🎓👩‍🎓
Best wishes for your next adventure!

27/09/2024

I'll be forward, of course I use ChatGPT for copywriting.
Today I've decided that I'd like to share about
Top 5 AI Tools SMEs should Adopt
for Business Productivity and Sales Performance.

Naturally, I was asking ChatGPT about it.
ChatGPT suggested a list of tools,
eg:
Cloud Software Suite - ZOHO
CRM - HubSpot
Chatbot and Live Chat - Tidio
Email Marketing - MailChimp
Business Communication - Grammarly
Online Appt Scheduling - Calendly
That's when I realize,
So many of them are overlapping with iSlash AI !
Hear me out now:
📂 Customer Relationship Management
iSlash AI has it automatically linked from your chat!

Safe to say all businesses has Digital Marketing Effort now.
One of iSlash's core function,
🗨 Omnichannel Messaging
It's live chat,
it's chatbot automation,
and it's linked to your own customer profile 🗄
within iSlash AI system itself!
Next,
Email Marketing...
it still plays a part
but why not hop onto WhatsApp Marketing?

iSlash is official Meta Business Partner.
With WhatsApp Business API,
📢 WhatsApp Messaging Broadcasting is a button away!
Before this post gets too long,
it's one price with iSlash AI,
you also get your own In-App Calendar too!

How?
You broadcast WhatsApp Message
(which has 98% open rate!)
⏭
98% of Your Potential Customer opens the WhatsApp Message
⏭
Let's say half of them click on the WhatsApp Button,
these data are automatically registered
in iSlash system.
⏭
They enter AI-Chatbot,
answer a few key questions...
Again, these data are automatically registered into your iSlash system.
⏭
Within the Chatbot,
customers click into the Appt Booking System.
VOILA!~

It's time you and your sales team step in to close that sales!
*pluck in your current conversion rate,
and see your business get boosted!

Just try it out for yourself 👉 https://bit.ly/iSlashGetStarted

10/09/2024

Just last week,
my team and I had a 🤗 touching encounter
with a customer eager to explore
the power of 𝐨𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐦𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠 for his consulting business.

He had heard how it could transform the way he connects with clients.

With excitement, he quickly booked an appointment
using the 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐜𝐚𝐥𝐞𝐧𝐝𝐚𝐫 link on our website (https://islash.io) .

As we prepared for the session, we were amazed by his gratitude
—he thanked us for what he thought was an
almost response to his inquiry.

Little did he know, it wasn’t a team member 😏
but our carefully designed automation 🤖
providing that seamless experience.

During our 1-on-1 meeting,
we got to know his business better
and walked him through how automation could

handle inquiries,

filter leads,

and provide real-time responses

—bringing both efficiency and personalization to his growing business.
His appreciation for the ease and speed of the entire process truly reminded us of why we do what we do. 😌

It wasn’t just about demonstrating a feature;

it was about making a difference
for someone who needed it most. 💡
Often, moving from offline to online
feels challenging,

especially when customers have questions during the purchase process.

Sure, we have FAQs on our websites,
but let’s be honest
—no one wants to scroll through those. 😆

Having chatbot automation takes the load off by

answering common,
repeated customer questions

and reassuring them instantly that we have the right solutions. 🤓

And even when we don’t,
it allows the lead to move on quickly,

saving time for both ends.
During the 1-1 session, the customer also discovered that iSlash AI is more than just omnichannel messaging
—it’s a 😇 complete system that can elevate every aspect of their customer journey.

🗨 Want to know more?
Talk to us, and we'll show you exactly how iSlash AI can transform your business.

p/s: Angel Lim for our successful collaboration 🤩

12/08/2024

Mastering Digital Marketing at iSlash AI:
A Journey of Innovation and Growth

I didn’t always have it figured out.

As a Digital Marketing Manager,
I once struggled to train my Marketing Admin
to handle the constant flow of inquiries.

We missed out on countless leads
simply because we didn’t operate 24/7.

We tried using a basic chatbot,
but it was never enough
—limited, rigid, and far from what we needed.

Then, I discovered something that changed everything:
💥AI chatbots.
Finally, truly intelligent automation
that required just one initial training
and could be continuously updated with a simple PDF content file.

It was a game-changer,
not just for me
but for our entire approach to customer engagement.

Now, as part of the team at iSlash AI,
I’m leveraging this powerful technology
to ensure businesses don’t miss a single opportunity.

With iSlash AI, I can confidently say that
we’ve turned a corner
—our support is smarter, more responsive, and always on. 😎
Every challenge taught me something valuable,
and today,
I’m thrilled to apply those lessons in a way
that’s impactful for businesses everywhere.

📣 is supporting the world leading AI
— ChatGPT 4o, Gemini 1.5 Flash and ChatGPT 3.5

If you’re ready to elevate your customer engagement
to new heights, let’s connect.

We’re finding our tribe at iSlash AI,
and we’re just getting started.

24/05/2024

~ 24/5/2024 is my Official Last Day at Vanta ~
Thanks for the opportunity to represent Vanta Capital at the videos that we made, to grow my career as a Digital Marketer from 0 to 3 years of experience.