08/12/2025
Issues Fresh Operational Guidelines for Officers — Edema Warns Against Indiscipline
The Director of Operations of the Delta State Traffic Management Authority Destma, Engr. Francis Edema, has issued a new set of directives aimed at strengthening discipline and professionalism within the agency.
In an internal address tagged “DESTMA Prep Talk”, Engr. Edema emphasized the need for officers to strictly comply with operational standards and exhibit exemplary conduct while discharging their duties.
Below are the key guidelines outlined:
1. Dress Code
Officers must strictly adhere to the approved dress code at all times, as appearance communicates the agency’s professionalism and public image.
2. Politeness and Civility
Personnel are expected to interact with road users courteously, addressing offenders in a calm, respectful, and non-confrontational manner.
3. Answering Calls
All officers are mandated to answer every phone call, as the importance of the caller or the information cannot be predetermined.
4. Absenteeism and Lateness
Regular attendance and punctuality are compulsory. Absence without official permission will not be condoned.
5. Mode of Operation
Patrol teams must follow standard procedures when apprehending offenders:
Position patrol vehicles strategically.
Park safely to block the offending vehicle if necessary.
Clearly and politely brief the driver about their offense.
6. Respect for Senior Officers
Edema stressed that all officers must respect higher-ranking officials. Any act of insubordination will attract disciplinary action. He also reminded officers to remain humble regardless of their connections or influence.
7. Obedience and Teamwork
Personnel are expected to obey team leaders, while leaders are encouraged to listen to their subordinates, as contributions from junior officers may offer valuable insights.
Engr. Edema noted that adherence to these directives is crucial to enhancing efficiency, discipline, and public trust in DESTMA’s operations.