28/05/2026
Public Appeal to BSP Management β Kimbe Branch
For the last few years, BSP Kimbe Branch has shown ongoing challenges in customer service delivery, particularly regarding the long queues customers endure daily under the hot sun. In recent weeks, the situation has worsened.
Many clients arrive as early as 1:00am just to secure a place in line before more people come into town. Villagers, oil palm block settlers, company employees living outside town, and ordinary citizens are finding it increasingly difficult just to access basic banking services.
This is an appeal to BSP Financial Group Limited please do not overlook the needs of your valued customers. For years, customers have continued to experience these challenges, yet there appears to be little improvement in providing more convenient and accessible services.
The people of West New Britain Province are suffering through long queues and difficult conditions simply to access banking services. We ask that urgent attention be given to this ongoing issue and that practical solutions be implemented as soon as possible.
Thank you from your clients and customers of West New Britain Province.