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🌿 Steffi | Remote Guest Support Assistant
🏡 Helping Airbnb hosts streamline operations
📩 DM me for personalized assistance
📍 Based in the Ph

18/05/2025

✨ WHY SMART AIRBNB HOSTS HIRE A GUEST SUPPORT ASSISTANT (EVEN PART-TIME!) ✨

Hosting isn’t just handing over keys, there’s an entire backstage show running 24/7. From endless DMs to midnight SOS calls, the grind is real.😅

Swipe through to see how a dedicated support sidekick can:
1. Slash your response time & stress levels
2. Turn every message into a 5-star moment
3. Keep the help line open—while you get to sleep
4. Defuse issues before they hit your reviews
5. Free you up to scale, chill, or finally take that quick getaway.

Found this gold? 👉 Save it for later and tag a host friend who’ll thank you for the heads-up!

17/05/2025

Ever wonder what guests really whisper about after they close the door? 🤫✨

Here are the 7 silent deal-breakers that can turn a 5-star dream into a meh stay:
1️⃣ Cleanliness — yes, they peek behind doors and under beds.
2️⃣ Bed comfort & linens — thread count is a love language.
3️⃣ Wi-Fi — fast, flawless, and the password where they can see it.
4️⃣ Toiletries — drug-store minis feel cheap; thoughtful sets feel luxe.
5️⃣ Self check-in — friction-free or frustration-fest?
6️⃣ Directions & house manual — crystal-clear beats treasure hunt.
7️⃣ Message speed & tone — warm, quick replies = instant trust.

Save this 👉 to run a quick audit before your next booking, and share with a host friend who needs the reminder.

Which one surprised you most? Drop the number below ⬇️ and let’s swap stories.

08/05/2025

✨ WANT 5-STAR REVIEWS? HERE’S HOW I HELP AIRBNB HOSTS GET THEM ✨

I reply to guests fast, so they never feel left hangingout answering questions… but it’s actually the details that keep those 5-star reviews coming in.

Here’s how I help hosts stand out:
✅ I reply to guests fast so they never feel left hanging
✅ I stay on top of cleaning schedules—because no one wants to show up to a messy place!
✅ I help craft those personal touches (like welcome messages) that make guests feel at home.

It’s all the little things that make a BIG difference.⭐

If you’re an Airbnb host looking to free up your time and keep those reviews glowing, let’s chat!💬

06/05/2025

Top 5 Guest Questions I Answer Daily as an Airbnb Support Assistant.🛎️

From check-in times to local food spots, I make sure every guest feels prepared and taken care of—even before arrival. Whether you're an Airbnb host, a vacation rental owner, or someone looking for guest communication support, these are just a few of the daily FAQs I handle to keep stays smooth and stress-free.✨

Want help managing your Airbnb guest messages and inquiries? Let’s connect.💬

04/05/2025

We had an experience where a guest requested early check-in, but the apartment was still being cleaned. Instead of just saying no, we explained the situation and offered to store the guest's luggage until the apartment was ready.🤔

The guest appreciated the clear communication and understanding, and they left a great review. It reminded me that in guest support, it’s not just about solving problems, it’s about how we communicate the solution.

Clear, kind communication truly makes a difference, especially in this kind of work. Just thought I’d share in case it helps someone going through something similar.💭

Note: This gesture reflects the approach of the company I work with and has the approval of management.

02/05/2025

I know that responding within 3–10 minutes⏱️ has many benefits for both guests and hosts:

1. Builds trust and confidence by showing that you care.
2. Enhances guest experience with prompt, helpful replies.
3. Reduces anxiety and uncertainty by addressing concerns quickly.
4. Encourages higher ratings through excellent communication.
5. Increases conversion rates with faster responses to inquiries.
6. Gives you a competitive edge in securing bookings.
7. Prevents misunderstandings by clearing up questions right away.

Being responsive isn’t just about speed, it’s about delivering top-notch service that keeps guests happy and your bookings steady.📆

If you ever need help with guest communication for your bookings or your STR, feel free to reach out. I’m happy to assist.🤝

01/05/2025

Hi there!

Hosting can be a lot, but you don’t have to do it alone. I’m here to help with guest communication, bookings, and anything you need to keep your Airbnb running smoothly.🏡

Let’s work together to make hosting easier and stress-free.💬

📞 +639276139361
📧 [email protected]
🌐 https://steffiamper.my.canva.site/

27/01/2024

Starting my own business was a dream I nurtured for years, but when it came to turning that dream into reality, it wasn't without its fears and uncertainties. The biggest challenge I faced was the fear of the unknown—questions echoed loudly in my mind. Would clients trust a new player in the industry? Could I truly deliver value in a competitive market?

1. Facing the Fear:
I questioned my capabilities and worried about the unpredictable nature of entrepreneurship. The fear of failure was palpable, but I knew overcoming this challenge was crucial for personal and professional growth.

2. Seeking Guidance:
Acknowledging my fears, I sought guidance from mentors and industry peers. They emphasized the importance of learning from failures and adapting continuously.

3. Continuous Learning:
I invested time in learning—studying market trends, refining my skills, and staying updated on industry advancements

4. Building a Support System:
Connecting with fellow entrepreneurs provided a space to share challenges, seek advice, and celebrate small victories.

5. Celebrating Small Wins:
I've celebrated early milestones in my business journey. Every positive feedback, positive response from my network has become a milestone.

Outcome:
Overcoming the initial fears and uncertainties was a gradual process. It involved acknowledging the challenges, seeking support, continuous learning, and celebrating progress. Today, as I reflect on the journey, I realize that challenges are not roadblocks but growth opportunities.

If you're navigating the path of uncertainty, I'm here to offer guidance, share experiences, and celebrate your victories—no matter how small. Let's connect! Drop me a message or send an email to [email protected]. Let's tackle challenges, celebrate wins, and build your entrepreneurial success story together!

Address

Cagayan De Oro

Telephone

+639276139361

Website

https://steffiamper.my.canva.site/

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