28/05/2025
Pambansang YABOB trending Ngayon sa Coffee shop sa Iloilo.
Naglabas ng statement ang Coffeebreak, isang café chain na nakabase sa Iloilo, bilang tugon sa latest TikTok review ng content creator na si Euleen "YOBAB" Castro.
Sa kanyang video, nagpahayag si Castro ng negatibong opinyon tungkol sa mga inumin, pastry, at pagkain ng café, at tinawag ang mga ito na “walang masarap” nang hindi masyadong ipinaliwanag.
Bilang tugon, ipinahayag ng Coffeebreak ang kanilang pagkabahala sa epekto ng ganitong mga komento—lalo na mula sa mga creator na may malawak na audience—at binigyang-diin ang kahalagahan ng pagbibigay ng feedback sa paraang maayos at may respeto.
“Thank you for sharing your thoughts Ms. Euleen Castro about your recent visit to Coffeebreak. We appreciate all feedback, as it helps us learn and improve.
However, we were taken aback by the strong and explicit language used in your review.
While we understand that not everyone will share the same taste, we believe that constructive criticism can always be communicated respectfully.
We’re proud of the work our team puts into creating a positive experience for every guest, and language that crosses the line can be disheartening—not only to us but to the people who work hard every day to serve our customers.
Coffeebreak has been serving coffee lovers for 20 years, and while we recognize there is always room for improvement, we’ve never received an insulting feedback such as yours.
If you had shared your concerns with our staff during your visit, we would have been more than happy to enhance your food or drinks to your liking. We truly value guest satisfaction and do our best to accommodate preferences whenever possible.
And we will remain committed to providing a warm, satisfying experience to every guest—and to continuously grow from feedback shared with sincerity and RESPECT.”
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