STEP 2 (PAYMENT): SEND YOUR PAYMENTS via LBC/CEBUANA/ML-KWARTA PADALA/BPI
-Once we receive your payment, we will prompt you with a text message acknowledging receipt your sent payment. STEP 3 (SHIPPING): WE WILL IMMEDIATELY SEND YOUR ITEM UPON RECEIVING YOUR PAYMENT.
-We will send it via LBC or JRS. To ensure the online shop's credibility, a receipt from the shipping companies will be uploaded
in this page. Returns:
We assure our customers that their purchases are of the highest quality, but we accept Return items for the following reasons of:
• Incorrect delivery
• Damaged / defective / faulty item delivered
• Description mismatch on the picture versus the actual item delivered
If your purchase falls under these categories, please send us an email for request to return. It has to be sent within twenty four (24) hours upon receipt of the item and addressed to [email protected]
We strive to ensure that product descriptions and inclusions are correct, that’s why for these reasons, returns cannot be accepted:
• Change of mind
• Replace with another item or the same item with different description
• Defect / damage due to customer misuse or neglect
• Be assured that we are ready to answer your questions and address your issues promptly and professionally.
