01/07/2025
'MGA CREW NG ISANG FASTFOOD CHAIN, PINAGTAWANAN ANG ISANG CUSTOMER' ๐ฅบ
Ipinost ng isang netizen ang pangit diumanong karanasan ng kanyang ama sa isang fast food chain sa Guiguinto, Bulacan.
"I want to speak up about something that deeply hurt me and my family.
My father, who works hard just to provide for us, was mocked by your staff. He was doing a sideline that day, driving someone to the airport. Even though heโs the only one looking after us while our mom works abroad, he still finds ways to earn extra. He never complains. He just works.
After a long day, he stopped by McDonaldโs to grab a mealโnot for anything fancy, just for convenience. But instead of a simple and decent experience, he got humiliated.
He told the cashier heโd be paying through GCash, but he pronounced it 'jikas' because thatโs how he naturally speaks. He also says 'cas' instead of cash and 'sards' instead of charge. Thatโs just the way he talks.
But instead of understanding or simply processing the payment, the cashier repeated it back to him sarcastically, saying 'jikas,' and then laughed about it with her coworker. They all laughed like my father was a joke.
When my father realized what happened, he said it againโthis time correctly as 'ji-cash'โbecause clearly, he was disrespected and mocked. We told him we should speak to the manager. But what he said in response broke my heart:
โOkay lang, yamuna. Hindi naman talaga ako nakagraduate.โ
That moment crushed me. Because he said it like it was okay to be mocked. Like it was something he was used to. As if not finishing school meant he deserved to be laughed at.
But he doesnโt.
My father didnโt finish college, but because of him and my motherโs sacrifices, we were able to. Iโm a college graduate. Iโm a board passer. My sister is also a graduate, and two of my siblings are still in elementary school. All because of two hardworking parents who gave up everything so we could achieve our dreams.
To the cashier and coworker who laughed at him: what gives you the right to mock someone for how they pronounce words? If someone made fun of you for being 'just a cashier' or for earning minimum wage, would that be okay? No, it wouldnโt. Because disrespect always hurtsโno matter who itโs aimed at.
Weโre not better than anyone. But no one is better than us either. My father may not have the best pronunciation, but he has dignity. He has pride in the life he built for us, and no one has the right to take that away.
I hope this message reaches the manager of that branch. I hope your staff is reminded that respect is not optional. Behind every customer is a story, a family, a struggleโand every one of them deserves to be treated with kindness.
Branch involved:
McDonaldโs Guiguinto, Plaridel Bypass Branch
Date: June 18, 2025
Time: 5:53 PM
I hid the cashierโs name for her privacy and protection, because after all, weโre not against the person. I am against the attitude towards customers and the lack of corrective action. This is for my father, and for every person whoโs ever been laughed at just for being themselves.
Papa and Mama, hindi niyo kami pinagtapos para lang ganyanin si Papa ng mga tao. Pagtatanggol ko kayo as long as Iโm alive. Mahal na mahal ko kayo.
Kung minimum wage earner lang din ang mangmamaliit sa inyo, ako na lang ang hamunin niya. Sana ganyan din ang confidence niya kapag ako na ang nakaharap niya."
