Mond Ortiz

30/11/2025

Yesterday's Airbus A320/321 software update incident affected a lot of flights and passengers worldwide. However, this was necessary to ensure safe and smooth flights. Here is an explanation of what happened and why affected A320/321s were immediately told to update their software before the next flight.

Although the JetBlue A320 incident was not catastrophic, airlines did not want to take chances and wait for something even worse to happen before action was taken. Immediately, Airbus issued an Alert Operators Transmission, and EASA issued a directive to update all software before the next flight. Yes, this greatly affected a lot of passengers and airlines, but it is definitely better than waiting for a major accident to happen, which may even cost lives.

This is why, in aviation, safety is always paramount and the priority.

30/11/2025

CEBU PACIFIC.RESTORES NORMAL OPERATIONS AMID AIRBUS A320/321 SOFTWARE UPDATE

Cebu Pacific Statement:
Cebu Pacific is pleased to inform its passengers that it has successfully completed the mandatory software update across the affected Airbus A320/A321 aircraft, and normal operations have been restored.

We extend our sincere thanks to our passengers for their patience and understanding throughout this disruption. We are also grateful to our airport authorities and government partners for their swift and vital support, which enabled the quick recovery of our airport operations and flight services. We likewise recognize and thank our dedicated Cebu Pacific teams who worked tirelessly to ensure a safe and efficient restoration of our services.

CEB continues to offer flexible options, including free rebooking and conversion to Travel Fund, for those who wish to postpone their domestic or international flights scheduled from November 30 to December 1, 2025. These options may be accessed through the Manage Booking portal on the CEB website up to two (2) hours before the scheduled departure time.

30/11/2025

Size comparison between a 737 and an A380.

30/11/2025

Have a beautiful Sunday, everyone!

📷: MH
#

29/11/2025

CEBU PACIFIC NEARS THE COMPLETION OF SOFTWARE UPDATES ON ALL AFFECTED A320/321 AIRCRAFT

𝐂𝐞𝐛𝐮 𝐏𝐚𝐜𝐢𝐟𝐢𝐜 𝐒𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭:
Cebu Pacific is pleased to inform its passengers that it is nearing completion of the mandatory software update across the affected A320/A321 aircraft, and our operations are gradually returning to normal.

To help minimize the impact on our passengers, we have implemented several measures including upgrading select flights to larger aircraft, mounting additional flight sections where possible, and optimizing our network to support affected routes. These efforts will continue as we work toward fully restoring normal operations soon.

To help manage the disruptions, CEB cancelled additional flights scheduled on November 29, 2025:
5J 433/434: Cebu – Zamboanga – Cebu
5J 839/840: Zamboanga – Tawi-Tawi – Zamboanga

29/11/2025

PAL CONFIRMS THE COMPLETION OF SOFTWARE UPDATE ON THEIR AFFECTED A320/321 JETS

𝐏𝐀𝐋 𝐒𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭:
Philippine Airlines (PAL) confirms that all PAL aircraft scheduled to operate commercial flights and covered by the recent Airbus and European Union Aviation Safety Agency (EASA) directive on the mandatory Elevator and Aileron Computer (ELAC) software update have successfully completed the required upgrade.

Our technical and engineering teams worked swiftly and meticulously to ensure full compliance within the prescribed timeframe, prioritizing the highest standards of safety and reliability.

With the update completed, we are now working to normalize flight schedules at the soonest possible time. We continue to coordinate closely with aviation authorities and airport partners to minimize any remaining operational impact.
We sincerely thank our passengers for their patience, understanding, and continued trust as we implement these essential safety measures.

29/11/2025

AMIDST THIS SITUATION, WE CAN ALWAYS CHOOSE TO BE NICE TO OUR AIRLINE CREW

I understand that this Airbus situation, where many flights were either delayed or canceled, is really frustrating. However, this is not the airline's fault, and I also understand that the safety directives were issued to ensure your safety. So in case you are at the airport, or you still get to fly amid your delayed flights, let us be nice to your crew, especially your cabin crew and ground crew. Even they do not want situations like this, but there is nothing we can do.

Yes, they are in the customer service industry, but we, as customers, can always choose to be nice and understanding too. Let us be nice to our crew, shall we?

Let us also understand that this is being done for your safety.

29/11/2025

Cebu Pacific Air update.

Cebu Pacific Advisory #2
Cancelled Flights Due to Airbus Software Update
As of November 29, 2025; 8:00 AM

Cebu Pacific (CEB) has announced flight cancellations following a notice from Airbus requiring a mandatory software update for A320/A321 aircraft.

Our operations and engineering teams are working diligently to complete the updates as quickly and efficiently as possible. We have also deployed additional airport staff to assist passengers and hope to normalize operations soon.

As such, the following flights scheduled on November 29, 2025 are cancelled:

· 5J 899/900 – Manila – Caticlan – Manila
· 5J 2511/2502: Manila – Cebu – Manila
· 5J 261/262: Iloilo – Puerto Princesa – Iloilo
· 5J 4761/4760: Puerto Princesa – Davao – Puerto Princesa
· 5J 4736/4737: Davao – Caticlan – Davao
· 5J 4768/4769: Davao – Tacloban – Davao
· 5J451/452: Manila – Iloilo – Manila
· 5J 633/634: Manila – Puerto Princesa – Manila
· 5J 619/620: Manila – Bohol – Manila
· 5J 623/624: Manila – Dumaguete – Manila
· 5J 659/660: Manila – Tacloban – Manila
· 5J 703/704: Manila – Legazpi – Manila
· 5J 373/374: Manila – Roxas – Manila
· 5J 599/600: Cebu – Davao – Cebu
· 5J 997/998: Manila – General Santos – Manila
· 5J 965/966: Manila – Davao – Manila
· 5J 321/322: Manila – Legazpi – Manila
· 5J 3093/3094: Manila – Butuan – Manila
· 5J 395/396: Manila – Cagayan De Oro – Manila
· 5J 597/598: Cebu – Davao – Cebu
· 5J 993/994: Manila – General Santos – Manila
· 5J 977/978: Manila – Davao – Manila
· 5J 473/474: Manila – Bacolod – Manila
· 5J 504/505: Manila – Tuguegarao – Manila
· 5J 771/772: Manila – Pagadian – Manila
· 5J 643/644: Manila – Puerto Princesa – Manila
· 5J 847/848: Manila – Zamboanga – Manila
· 5J 383/384: Manila – Cagayan De Oro – Manila
· 5J 463/464: Manila – Iloilo – Manila
· 5J 785/786: Manila – Butuan – Manila· 5J 915/916: Clark – Caticlan – Clark

Affected passengers of cancellations have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund
Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their domestic and international flights scheduled from November 29 to December 1, 2025. They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two (2) hours before their scheduled time of departure.

The safety and wellbeing of our passengers remain our highest priority. As this an evolving situation, further flight cancellations may take place. For those traveling within the next 48 hours, we encourage you to check your flight status at https://www.cebupacificair.com/flight-status before heading to the airport.

We will provide updates, as necessary. Thank you for understanding.

29/11/2025

Yes, what happened was such a hassle. But let us also be thankful that our safety was prioritized. Your lives are irreplaceable.

29/11/2025

HERE WE GO AGAIN.

Because the person decided to post in public, I might as well make my answer public as well.

1. This does not involve ALL Airbus aircraft. From the A320 family, this involves only a number of aircraft, and not all.

2. This was an unplanned situation and this is a global crisis. This is not limited to only Philippine Airlines, Cebu Pacific, and other local carriers, but this is a problem globally. When there is a memo or a critical safety directive, all affected airlines have to comply immediately. They do not disseminate the information first to passengers then take action on the planes. Action is not dependent on passenger schedules. If a safety directive is issued, it must be complied with immediately.

3. There is no way in the aviation industry that an airline will ignore a safety directive in favor of convenience because in the airline industry, safety is always a priority and safety will never be sacrificed for comfort and convenience.

Yes, this was such a hassle, especially since you had something planned out already, but you would rather choose to be hassled than to be six feet under the ground. In aviation, safety will never be sacrificed for convenience.

𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐢𝐬𝐬𝐮𝐞𝐬 𝐰𝐢𝐥𝐥 𝐧𝐞𝐯𝐞𝐫 𝐛𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐥𝐲 𝐚𝐯𝐨𝐢𝐝𝐞𝐝, 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐚𝐧 𝐚𝐢𝐫𝐜𝐫𝐚𝐟𝐭 𝐢𝐬 𝐬𝐭𝐢𝐥𝐥 𝐚 𝐦𝐚𝐧-𝐦𝐚𝐝𝐞 𝐦𝐚𝐜𝐡𝐢𝐧𝐞. 𝐖𝐡𝐚𝐭 𝐦𝐮𝐬𝐭 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞 𝐚𝐯𝐨𝐢𝐝𝐞𝐝 𝐢𝐬 𝐭𝐡𝐞 𝐮𝐧𝐧𝐞𝐜𝐞𝐬𝐬𝐚𝐫𝐲 𝐥𝐨𝐬𝐬 𝐨𝐟 𝐡𝐮𝐦𝐚𝐧 𝐥𝐢𝐯𝐞𝐬 𝐜𝐚𝐮𝐬𝐞𝐝 𝐛𝐲 𝐢𝐠𝐧𝐨𝐫𝐢𝐧𝐠 𝐬𝐚𝐟𝐞𝐭𝐲.

29/11/2025

It's always nice to reconnect.