23/07/2025
Dear Valued Clients,
First and foremost, we sincerely apologize for any inconvenience caused by the delay in scheduling on‑site visits. Your safety — as well as the safety of our dedicated linemen and technicians — remains our top priority during adverse weather conditions.
We kindly ask for your understanding and cooperation as we continue to monitor the inclement weather. Rest assured, we are committed to resolving your technical concerns as rapidly and safely as possible.
In the meantime, please continue to report any issues or requests within this page. Our team will address each concern during our regular office hours and will follow up on your reported needs.
Thank you for your patience and continued support. We truly appreciate your understanding and assistance in helping us maintain service quality for all subscribers.