05/04/2025
JOB OPPORTUNITY:
Administrative Support (WFH-Dayshift)
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KEY ACCOUNTABILITIES
Assist in managing the CSA email address by addressing and responding to all incoming emails promptly and professionally.
Complete all delay sheets every week and ensure that all associated requirements are actioned effectively.
Generate daily purchase order requirements and assembly order requirements to ensure accurate and timely procurement and production.
Ensure that open dockets are reviewed daily and that all required actions are completed promptly.
Ensure that posting lists are cleared weekly.
Complete daily swaps and ensure that return notifications are processed and actioned promptly.
Prepare and issue sales order (SO) invoices for key account customers.
Clear and address voicemails daily.
Oversee the daily management of online orders and email stores when allocations are required from their inventory.
Communicate any delays in container shipments or changes to delivery time frames to customers promptly and clearly.
Oversee the daily management and reduction of PPP dockets to ensure efficient processing.
Manage all stacks to ensure they meet established minimum efficiency levels.
Contact all overdue accounts to manage and resolve outstanding collections
Manage relationships with suppliers, including obtaining and providing updates on estimated times of arrival (ETAs) and other relevant information.
Liaise with stores to address and fulfill any requests for administrative support.
Inform stores when the daily email has been completed.
Actively evaluate current work practices to identify opportunities for improving procedures and workflows.
Other work as required by COO & CFO from time to time
Actively support and adhere to safe workplace procedures and policies related to health, safety, and wellness across all company operations.
Qualifications:
Proven experience in managing email correspondence and handling inquiries efficiently.
Experience in creating and managing daily purchase orders and assembly orders.
Proficient in handling swaps, return notifications, and writing sales order invoices.
Experience in communicating with customers regarding container delays and delivery changes.
Experience in managing overdue collections and coordinating missed collection times.
Proven ability to manage supplier relationships, including tracking ETAs and providing updates.
Proficiency in relevant software and tools for email management, order processing, and communication.
Flexibility to perform additional tasks as required
We offer a competitive salary, free health care, and a P10k signing bonus awaits the successful candidate.
Apply now and complete our pre-screening test:
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https://forms.gle/YoXj918HDYF4XXkc7
A stable internet connection and a working laptop/desktop at home is a MUST
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