06/12/2023
What's your guess?
Here's what was the top three in demand virtual services of 2023.
- Executive Assistant
- Customer Relations Manager
- Digital Marketing Assistant
VAs can perform a wide range of administrative and creative tasks, but some specialized services are in higher demand than others.
1. Executive assistant
An executive virtual assistant is crucial in managing day-to-day operations for senior executives or business owners.
We can cover basic administrative services, like:
Managing correspondence through email and phone calls
Taking minutes during meetings
Setting and maintaining appointments
Regular calendar management
But we also are often involved in documenting transactions, preparing reports, and some degree of decision-making. We ensure the smooth running of daily activities and are expected to handle sensitive information with utmost confidentiality and professionalism. But above all, our role is to take non-core activities off the plate of their client.
2. Customer relations manager
A virtual customer relations manager is pivotal in maintaining and improving customer relationships. They manage customer queries, concerns, and complaints promptly and effectively to enhance the customer experience.
Our duties involve:
Processing customer orders
Maintaining customer databases
Conducting regular customer satisfaction surveys to gather feedback
We liaise between the customer and the relevant business departments to ensure customer satisfaction and loyalty.
3. Digital marketing assistant
A digital marketing virtual assistant’s core responsibility involves using numerous digital channels to promote a brand or product.
This includes managing SEO and Pay-Per-Click advertising, handling email marketing campaigns, analyzing website traffic, and providing actionable insights. We also assist in developing and implementing online marketing strategies, tracking their success, and identifying ways to improve digital campaigns.
If you're one of the Business Owners, CEO's or someone who needs help virtually, you came in the right place. Shoot us a message and lets talk!