Cignal EPC GTNE

12/11/2024

SATLITE ADVISORY:

Mga Ka-SatLite, para sa patuloy na masayang panonood, may panibagong software upgrade para sa inyong SatLite Box!

Panatiliin lamang na naka-plug/stand-by mode ang inyong box para sa automatic na pagpasok ng software upgrade.
Para sa DIY Update, pumunta www.satlitetv.com/faq, at i-click ang SatLite Box Upgrade. I-check ang version ng inyong SatLite box, at sundan ang mga steps.

20/03/2024

CIGNAL ADVISORY:

We're upgrading to serve you better on Friday, MARCH 29 (8AM to 8PM)

For Postpaid Subscribers, access to the Account Portal, new account activation and reconnection, and viewing for linked HBO Go and Hayu Accounts will not be available.

For Prepaid Subscribers, loading, load inquiry, and new account activation will not be available.

For Cignal Play Subscribers, account linking, viewing for linked accounts, and loading via E-Pins will not be available.

Plus no viewing of Pinoy Xtreme, Moonbug, and AllTV

To avoid disruption on TV viewing, PURCHASE YOUR FAVORITE CIGNAL LOAD AHEAD OF TIME. Also plan your requests accordingly.

Subscribers with active load will continue to enjoy TV viewing during this time.

30/11/2023

Christmas is in the air, and extra channels are landing soon, straight into your TV! 🎄

It's time for Cignal's CHRISTMAS CHANNEL BLOWOUT - all you have to do is stay on Postpaid Plan 290 or reload with Prepaid Load 300 starting December 1!

26/11/2023

23/11/2023

HO-HO-HO-nda na ba kayo sa bagong ihip ng hangin ngayong December? 💨🎄 May pa ALL-OUT pamasko ang SatLite, kaya siguraduhing magload na ng Load 149 pataas!

23/11/2023

CIGNAL ADVISORY
All channels have been restored.

You may now proceed with loading your Prepaid account and enjoy all channels. Thank you for your patience.

If you still have no viewing, perform a hard reset by unplugging the box from the power outlet for 10 seconds, then plug it back in.

23/11/2023

SATLITE ADVISORY:
Mapapanood na ang mga channel sa SatLite. Maaari na ulit mag-load ng inyong SatLite account para ma-enjoy ang mga channel. Maraming salamat inyong pag-unawa.

Kung nagkaka-problema sa viewing, maaaring subukang I-restart ang box. Upang mag hard reset, paki-unplug ang box mula sa power outlet ng sampung segundo at i-plug muli.

22/11/2023

CIGNAL ADVISORY:

We are currently experiencing technical issues.

You may experience delays in loading your Prepaid account and no viewing of the following channels:

TV5 HD, One Sports, AllTV, One News SD & HD, PBA Rush SD & HD, BuKo, Sari-Sari, Kapamilya Channel HD, MPTV, Premier Football HD, Premier Sports 2 HD, SPOTV 2 HD, Moonbug, Telenovela Channel, AniPlus, KPlus, Horse Racing, Pinoy Xtreme, and TV Maria

Rest assured we are working on resolving the issue. Please stay tuned for more updates.

22/11/2023

SATLITE ADVISORY:

Kasalukuyang kaming nakakaranas ng technical issues. Maaaring ma-delay ang pag-load, at ma-apektuhan ang panunuod ng mga sumusunod na channels:

One News, One Sports, One Sports+, PBA Rush, UAAP Varsity Channel, NBA TV Philippines, BuKo, Sari-sari, MPTV, Moonbug, at AniPlus.

Manatiling nakaantabay para sa mga updates. Sinisigurado naming maaayos ang issue para maibalik ang inyong panunuod.

24/09/2023

Tapos na ang system upgrade. Maaari na ulit mag load at mag subscribe sa SatLite.

Maraming salamat sa inyong pag unawa 🙂

For any questions or concerns, maaaring tumawag sa mga sumusunod na Cignal Care touchpoints:
- FB Messenger: m.me/SatLiteTV
- Web Chat: http://care.cignal.tv
- Textline: (4681) 8222 for SMART/TnT subscribers