23/09/2019
Micii dumnezei algoritmici sau umani creează zi după zi Facebook-ul după chipul și asemănarea Omului. Din ce alt motiv ne-ar scoate perpetuu din sărite, fără să ne putem defel desprinde de el? Este atât de nehotărât. Capricios. Încăpățânat. Inconsecvent. Plin de bug-uri. ATÂT de uman.
🚩 “When actor Burt Reynolds died last September, fans across Instagram and Facebook paid tribute to him by posting his 1972 Cosmopolitan magazine centerfold. In the photo, a n**e Reynolds reclines on a bearskin rug, his left arm strategically covering his crotch. While an iconic celebrity photo, the image violated Facebook's moderation rules. For one, it featured visible p***c hair (a no-no), and while Reynolds' p***s was obscured by his arm, Facebook only allows nonhuman objects covering ge****ls.
So Facebook's third-party moderators followed the rules: Burt’s bush had to go.
Fans noticed their tributes being deleted, and they complained on Twitter, which led to media outlets reporting on the debacle. By the next day, Facebook had told the media that the photo was incorrectly removed by automatic nudity detection and that the photos would be restored.
However, it wasn’t until four days later that the teams of outsourced moderators who work at firms like Cognizant and Accenture were informed that Facebook had made an exception for Reynolds’ p***s.
But by then the news cycle around Reynolds' death was long over. The moderators had needlessly spent untold hours deleting a newsworthy photo and upsetting people trying to pay tribute on Facebook.
For moderators at Cognizant and Accenture, this was yet another instance of the confusing, often poorly explained rules and convoluted communication between them and Facebook that make their job nearly impossible. In interviews with BuzzFeed News, former and current moderators described policing content for Facebook as a grueling job made worse by poor management, lousy communication, and whipsaw policy changes that made them feel set up to fail. Hundreds of pages of leaked documents about Facebook's moderation policy were obtained by BuzzFeed News. The documents — which contain often ambiguous language, Byzantine charts, and an indigestible barrage of instructions — reveal just how daunting a moderator's jobs can be.”
Muddled communications from Facebook and a barrage of constant updates make low-paid outsourced moderators’ jobs impossible.
