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AT&T of Atlanta helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Need help? Some of our local stores may have temporarily closed or reduced hours as we address the impact of COVID-19. F...
03/19/2020

Need help? Some of our local stores may have temporarily closed or reduced hours as we address the impact of COVID-19. For online tools and assistance click here 👉 https://www.att.com/help/covid-19/

We’re doing our part so you can take care of what matters most. As #HurricaneDorian preparations continue, follow our li...
09/03/2019

We’re doing our part so you can take care of what matters most. As #HurricaneDorian preparations continue, follow our live blog for updates: http://go.att.com/e1bcc512

Preparations in Florida, Georgia, Virginia and the Carolinas are underway as our teams continue to monitor #HurricaneDor...
08/31/2019

Preparations in Florida, Georgia, Virginia and the Carolinas are underway as our teams continue to monitor #HurricaneDorian. Updates: http://go.att.com/5fb78f99

10/04/2018
Boomarang2.mp4

We’re giving you convenient, fast and FREE setup of your new phone when and where you want it. Our premium home delivery and setup is now available in select areas of your city, and it’s only from AT&T. Learn more here: http://go.att.com/d29c73e4

12/22/2017
Twitter_DTV_SantaTracker17.mp4

Ho, ho, ho! Our favorite red-clad, sleigh-flying fellow is taking to the skies in two nights. Follow along on his journey with Santa Tracker.

Our thoughts are with those affected by the tragedy in Las Vegas. AT&T customers can help by texting to donate. http://g...
10/05/2017

Our thoughts are with those affected by the tragedy in Las Vegas. AT&T customers can help by texting to donate. http://go.att.com/a5d5fe61

We’re matching donations to Team Rubicon up to $1 million for hurricane relief. To donate $10, text RUBICON to 80077 htt...
09/12/2017

We’re matching donations to Team Rubicon up to $1 million for hurricane relief. To donate $10, text RUBICON to 80077 http://go.att.com/f5444949

Our thoughts are with FL. We’re supporting our customers impacted by #Irma. More details: http://go.att.com/d9ccd123
09/09/2017

Our thoughts are with FL. We’re supporting our customers impacted by #Irma. More details: http://go.att.com/d9ccd123

We’re thinking of those affected in Mexico. We’ll credit calls+texts from U.S. to Mexico 9/8-9/10. http://go.att.com/318...
09/09/2017

We’re thinking of those affected in Mexico. We’ll credit calls+texts from U.S. to Mexico 9/8-9/10. http://go.att.com/31830306

AT&T wireless customers can help the American Red Cross disaster relief by texting ‘HARVEY’ to 90999 to make a $10 donat...
08/31/2017

AT&T wireless customers can help the American Red Cross disaster relief by texting ‘HARVEY’ to 90999 to make a $10 donation for those impacted by Harvey. http://go.att.com/d44416a9

Keeping Manchester in our thoughts, and wishing peace and strength in this difficult time. We're crediting calls and tex...
05/23/2017

Keeping Manchester in our thoughts, and wishing peace and strength in this difficult time. We're crediting calls and texts from the US to England from May 22-24 http://soc.att.com/2qcU2hd

Address

3393 Peachtree Rd. NE, Space #1020A
Atlanta, GA
30326

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Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
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Saturday 10:00 - 21:00
Sunday 11:00 - 19:00

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Comments

so, i was walking thru lenox mall and found that my iphone7 was indicating “Invalid Sim” and i was unable to send texts, call, etc. The at&t store was right there. cool. i walked in and a rep helped me. he did hat he did and decided to get me a new sim card. he installed the sim card. after he installed it, my phone was indicating “no sim card”. the rep says “that means there is something wrong with your phone. you know you are eligible for an upgrade”. so, i walked to the other side of the mall to the apple store. luckily someone was available to take a look. it turned out the sim card was simply installed incorrectly. it took the apple person all of 12 seconds to diagnose and correct. cool. i walk back down to the att store and find the rep and let him know “it turns out, the card was just installed incorrectly”. he looked at me and said “that’s crazy.” did not apologize. did not acknowledge that it was his doing, nothing. The next morning AT&T sends a receipt of the in-store transaction. That receipt had the name Leon Long as the rep that I was dealing with. So I called the store in the morning wanting the email address of the manager as I wanted to give the manager the feedback that I’m giving here actually. It turns out that the manager is Leon Long. so then I asked for the email address of the district manager as I wanted to give this feedback to someone who could have an effect. The rep that I was speaking with on the phone gave me the runaround and actually I believe I was speaking with Leon again. I was told that someone would call me back with the information I was requesting and that call has never come. whoever from AT&T ultimately reads this you should know that Leon long is the reason I will never do business with AT&T again. I stupidly have not been shopping other carriers just because it was easy just to continue on but that’s not happening anymore and Leon long is the reason I will be closing my AT&T wireless account I will never get AT&T Internet I will never get AT&T television I will never get AT&T anything and it is because of Leon Long. 
I have finally taken the step to cancel all of my AT&T services!!! If anyone reading this post is thinking about switching to AT&T, DON'T DO IT! Sooner or later you will get screwed. We have had for over 20 years and I had always been their biggest fan. AT&T does not care about their customers. Even when there is a billing error done by AT&T, they refuse to do what is right and issue the proper credit. This was not the first incident with AT&T, but was the one that made me finally make the decision to drop AT&T. Sorry AT&T, I tried to give you not one, but several chances and you didn't try to correct the problem. As a side note, I got a better deal with their biggest competitor.
Once again, AT&T manages to screw us again. When does this abuse stop from you guys? How is it right for customers in the right and who had one due diligence, to be penalized and have no recourse with AT&T? Is this how loyal and excellent customers are treated these days? I remember when good customer service, doing what is right and keeping customers happy was a priority. Those days are gone for AT&T. It is absolutely wrong on all levels for anyone to go thru what we have gone thru with AT&T recently. This is extreme abuse from a big monopolizing company, at it's highest level. And let's not forget about the countless hours one spends on the phone trying to resolve an AT&T error. It has become an absolute health hazard to do this with AT&T. The saddest thing of all is that I used to be AT&T's biggest fan. I was one of those people who always spoke positive about all services and always recommended it to friends, colleagues and family. We have always had wireless, internet and home service with AT&T. In fact, we go back to Bellsouth days. That stops right now. We will be dropping AT&T for good in the upcoming days. It's just not worth it to be abused this way. Future customers should beware and not even consider AT&T.