Socially Supportive

Socially Supportive Socially Supportive is the podcast that takes you behind the scenes with industry experts to share t

Socially Supportive is the podcast that takes you behind the scenes with industry experts to share the latest in strategy in technology in the digital and social media customer care space. Join host Frankie Saucier for today's bet tips, tricks and tech.

06/10/2019

A Manic Monday Episode. Manic Monday focuses on Numbers, Measuring, Reporting and Workforce Management. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! ParknFly: Save 10% off Posted Rate Reserve Now bluehost: The Best Web Hosting for just $3.95/month, blueho...

Which metrics can tell you how well your digital experience is serving your customers? Find out here: http://ed.gr/patz ...
06/09/2019

Which metrics can tell you how well your digital experience is serving your customers? Find out here: http://ed.gr/patz

Headed to Social Media Marketing World? Check out this episode for the Customer Care Pre-Game! . http://ed.gr/n7je
06/08/2019

Headed to Social Media Marketing World? Check out this episode for the Customer Care Pre-Game! . http://ed.gr/n7je

Are you making the most of your technology for digital customer care? Find out here as we talk about skilling agents. ht...
06/07/2019

Are you making the most of your technology for digital customer care? Find out here as we talk about skilling agents. http://ed.gr/rvig

Hiring for Social Customer Care? Look for these traits. http://ed.gr/n4ls
06/07/2019

Hiring for Social Customer Care? Look for these traits. http://ed.gr/n4ls

Are your goals for 2018 in line with trending enterprise service goals? Find out here. http://ed.gr/nqeu
06/04/2019

Are your goals for 2018 in line with trending enterprise service goals? Find out here. http://ed.gr/nqeu

Tune in to hear discuss his book "Message Me," which will be available to the public any day now! http://ed.gr/s6...
06/03/2019

Tune in to hear discuss his book "Message Me," which will be available to the public any day now! http://ed.gr/s646

If you're missing these six key elements in your social customer support program, it could mean trouble. Tune in to find...
06/02/2019

If you're missing these six key elements in your social customer support program, it could mean trouble. Tune in to find out what they are. http://ed.gr/nmmx

Did you know 42% of the world's population is active on social media? Here that and other must-know stats on this episod...
06/01/2019

Did you know 42% of the world's population is active on social media? Here that and other must-know stats on this episode: http://ed.gr/njqz

How satisfied are your customers with their social and digital interactions? We help you find out on this episode. http:...
05/31/2019

How satisfied are your customers with their social and digital interactions? We help you find out on this episode. http://ed.gr/m0z9

Are you transparent enough with your customers on social media? We discuss it here. http://ed.gr/qcg4
05/31/2019

Are you transparent enough with your customers on social media? We discuss it here. http://ed.gr/qcg4

Here's how you iterate quickly to deliver a cutting-edge digital experience. http://ed.gr/s65f
05/29/2019

Here's how you iterate quickly to deliver a cutting-edge digital experience. http://ed.gr/s65f

With everything going on, it's time to show customers that you still care. Here are a few simple ways to do that over so...
05/28/2019

With everything going on, it's time to show customers that you still care. Here are a few simple ways to do that over social media. http://ed.gr/qfic

Should you respond to trolls on the internet? If so, what should you say? Tune in to find out. http://ed.gr/uxem
05/27/2019

Should you respond to trolls on the internet? If so, what should you say? Tune in to find out. http://ed.gr/uxem

Are you able to quickly make improvements to your digital experience? Tune in to find out how. http://ed.gr/mr3a
05/26/2019

Are you able to quickly make improvements to your digital experience? Tune in to find out how. http://ed.gr/mr3a

Not sure how to reduce handle times on social media any further than you have? Try automation! Tune in to learn how. htt...
05/25/2019

Not sure how to reduce handle times on social media any further than you have? Try automation! Tune in to learn how. http://ed.gr/v6by

Check out Conversocial's case study on Gymshark and their use of Messenger Customer Chat. http://ed.gr/mmvj
05/24/2019

Check out Conversocial's case study on Gymshark and their use of Messenger Customer Chat. http://ed.gr/mmvj

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Atlanta, GA

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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+1 678-824-4799

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