05/12/2026
After spending years re-making other Wigmaker’s wigs it taught me something valuable. Every customer needs to be satisfied with your product or they will find someone else. I have a large customer base, I still keep the mindset that I can’t lose one because it keeps me humble, it keeps me committed to giving top-tier customer service. This may not be what many of you would do but that’s what sets me apart. It’s bigger than the money. It’s about producing the best customer experience. You will never have to worry where your next dollar is coming from when you treat people how you want to be treated. Lastly, any time you have to touch a wig you just made you lost money. I have to stop the bleeding before as I said to my friend, “I’ll just have to open a hot dog stand” Would you fly to your customer?