Peek Virtual Solutions

Peek Virtual Solutions Educational content for small business owners on customer service and communication

The truth is… my biggest business breakthroughs didn’t come from a “perfect strategy.”They came from lessons that forced...
09/11/2025

The truth is… my biggest business breakthroughs didn’t come from a “perfect strategy.”
They came from lessons that forced me to rethink how I work with customers.

Here are 5 lessons I wish I had learned sooner:
⭐ Customers’ perception is reality
⭐ How you say something changes everything
⭐ Doing business with you should feel easy
⭐ Put the customer at the center of every decision
⭐ Trust comes from transparency (under promise, over deliver)

These lessons reshaped how I run my business and connect with people.
Maybe one of them will save you some time (and a few mistakes).

👉 Which one hits home for you?

✨ If we haven’t properly met…Hi, I’m Lisa, and I realized that while I’ve been sharing insights here, I haven’t properly...
09/04/2025

✨ If we haven’t properly met…

Hi, I’m Lisa, and I realized that while I’ve been sharing insights here, I haven’t properly introduced myself in a while.

Here’s the short version:

What I do:
I help entrepreneurs - especially mom entrepreneurs - have more time for the things that matter most by taking some of their less desirable or more time-consuming tasks off their plate.

What makes my approach different:
What sets me apart is that I’m a mom too, so I understand what it’s like to balance it all. I started this business to have more time with my kids, and I want the same for my clients. With my experience, I specialize especially in customer experience and communication.

What I’m focused on right now:
👉 Right now, I’m working with my current clients on streamlining their business processes, and I’m also looking for more clients I can support in the same way.

What I believe:
I believe entrepreneurs shouldn’t have to choose between growing a business and having time for what matters most - and that starts with strong relationships and communication. It’s a big part of how I approach my work.

Who I’m looking to connect with:
I’m always looking to connect with entrepreneurs - especially mom entrepreneurs - who are growing their businesses and looking for ways to create more balance, freedom, and time for what matters most.

If we haven’t formally connected yet:
I’d love to know who’s in my network and how I can support you.

Please share in the comments (or send me a message):
– What do you do?
– What are you focused on right now?
– Who are good connections for you?

If I can make an intro, I’m happy to.
And if someone comes to mind who might benefit from what I do, feel free to tag them or send them my way.

Let’s keep building a network that’s intentional, generous, and human.

👂 Is all feedback really good feedback? Let’s talk.As someone who’s spent years on the frontlines of customer service - ...
08/26/2025

👂 Is all feedback really good feedback? Let’s talk.

As someone who’s spent years on the frontlines of customer service - training teams, handling escalations in retail, and now serving traveling families through my baby gear rental business - I’ve seen feedback in all its forms: helpful, confusing, and occasionally… hurtful.

One thing I’ve learned? How we receive and respond to feedback can make or break the customer experience and the internal culture of a business.

So I’m curious:
Do you believe all feedback is valuable, even when it’s harsh or poorly delivered? Or do you think some feedback should be taken with a grain of salt?

Let’s discuss in the comments!

I’d love to hear from other business owners, team leads, and customer-facing professionals - what role does feedback play in how you operate and grow?

☕️ Planner open, coffee poured, iPad ready… this is how my mornings as a Virtual Assistant begin. ✨While the tools are s...
08/18/2025

☕️ Planner open, coffee poured, iPad ready… this is how my mornings as a Virtual Assistant begin. ✨

While the tools are simple, the impact behind the work is big:
👩🏼‍💻 Recruiting + onboarding new team members
📅 Scheduling appointments + keeping calendars running smoothly
📧 Managing customer communications + inboxes
📢 Supporting email marketing + social media communities
…and all the little details in between that keep businesses moving forward.

Being a VA means wearing many hats so my clients can focus on what they do best - while I make sure the rest runs seamlessly. 🙌🏼

Curious if a Virtual Assistant could take some tasks off your plate? Let’s chat!

Monday morning check-in: eggs ✅ coffee ✅ client calls ✅ toddler toys underfoot ✅Just a boy mom building her VA business ...
06/23/2025

Monday morning check-in: eggs ✅ coffee ✅ client calls ✅ toddler toys underfoot ✅
Just a boy mom building her VA business one messy, magical Monday at a time 💻💙
Here’s to showing up—snacks, chaos, and all!

If you could go back, and help out your future self … 🤔
05/26/2025

If you could go back, and help out your future self … 🤔

Sometimes a little can do a lot …. 🙌🏼
05/12/2025

Sometimes a little can do a lot …. 🙌🏼

Happy Mothers Day to all the moms out there! Special shoutout to my fellow entrepreneurial moms! We’re momming working m...
05/11/2025

Happy Mothers Day to all the moms out there!

Special shoutout to my fellow entrepreneurial moms! We’re momming working making it all happen for our kiddos!

Hi! 👋🏼 It’s been a minute. Life has been lifing. My family has been sick. A lot. Then, thankfully we got well in time to...
05/06/2025

Hi! 👋🏼

It’s been a minute.

Life has been lifing.

My family has been sick. A lot.

Then, thankfully we got well in time to attend my husbands family reunion in Florida because *BOY* was a vaca needed by us all - and we had such a wonderful wonderful time, truly.

Then came right back to some family in town visiting, and then sick AGAIN!

So my presence has been low here in social media land lately.

But - as the sunset on my 20+ year daytime career seems to be coming, I’m going to be more present here yet again.

Ready to share all the wonderful things I’ve learned about all things customer service and customer experience, maybe develop a course or two … 😉 and still be here to help your business with any administrative tasks you might need help with!

So follow along for whatever part of that journey you’re into!

My whole heart in one photo 🫶🏼 this is what it’s all about.
04/25/2025

My whole heart in one photo 🫶🏼 this is what it’s all about.

Hope everyone had a blessed Easter! Excited for new family memories to be made ahead 🙏🏼
04/21/2025

Hope everyone had a blessed Easter!

Excited for new family memories to be made ahead 🙏🏼

So proud to be a female entrepreneur on International Women’s Day!
03/09/2025

So proud to be a female entrepreneur on International Women’s Day!

Address

P. O. Box 388
Bandera, TX
78003

Alerts

Be the first to know and let us send you an email when Peek Virtual Solutions posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share