Dear Business Coach Podcast

Dear Business Coach Podcast

Join Me Live on Mondays for 15 Min Segments!
9:30 & 9:45 Am Est
www.dearbusinesscoachpodcast.com/live
Executives: Showcase your expertise this summer with podcast guesting!

08/24/2026

Thank you live listeners during August!

08/21/2026

For new episodes, tune in to Dear Business Coach Podcast on Apple Podcast.

08/20/2026

Where Walls Speak

Some walls hold stories.

Some walls create them.

Street art turns ordinary spaces into bold expressions of creativity, culture, and emotion. It reminds us that art doesn’t always belong inside a gallery. Sometimes, it belongs right where life happens.

Art is everywhere. You have to stop and look.

08/14/2026

What if your biggest inefficiencies are hiding in plain sight?

In Lean thinking, Muda is the Japanese term for waste: activities that consume resources without adding value to what the customer is paying for.

The Toyota Production System identifies seven key forms of waste:

• Waiting
• Transporting
• Processing
• Inventory
• Motion
• Defects
• Overproduction

Identifying these sources of waste is the first step towards creating smarter, more efficient systems that focus resources where they truly add value.

Which type of waste do you see most often in your organisation?

08/14/2026

When Waste Happens, Look Beyond the Defect

A defective product isn’t just a quality issue. It can mean wasted resources, expensive materials, lost time, and in some cases, the loss of resources that cannot be easily replaced.

The key is to identify where in the manufacturing process the waste is happening.

Is a machine out of calibration?
Is an entire batch defective?
Or is there a process issue creating the waste?

Finding the root cause is the first step towards reducing waste, improving efficiency, and protecting valuable resources.

Don’t just fix the defect. Find where the waste begins.

08/12/2026

A product return isn’t always a loss. Sometimes, it’s valuable data.

When customers return a product because it “didn’t match the description,” that feedback can reveal more than a single customer experience.

It could point to:
• A gap in product photography
• Inaccurate product descriptions
• A recurring issue with a specific SKU
• An opportunity to improve the product itself

The real value comes when businesses listen to return data and use it to improve.

What if we stopped looking at returns only as a cost and started seeing them as an early warning system?

Customer feedback is data. The question is: are we using it?

08/11/2026

Would you rather have a mediocre product with great marketing or a great product with no marketing?

A. Great Marketing
B. Great Product

Share your answer in the comments.

08/10/2026

Send in your fact checks when you listen.

07/31/2026

One expensive lesson I learned the hard way:

**Don’t commit before you see the value.**

When working with a new partner, agency, or service provider, start simple:

→ Agree on a clear project budget
→ Define exactly what you expect as the deliverable
→ Set a realistic timeframe
→ Start with a trial
→ If the results don’t match what was promised, walk away

Long-term contracts can sound reassuring, but they can also lock you into something that isn’t delivering.

I learned this lesson after losing hundreds of thousands of dollars.

Sometimes, the best business decision isn’t to commit more.

It’s to **test first, measure the results, and earn the right to continue.**

What’s one expensive business lesson you’ve learned?

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