05/18/2022
**Please send your resume to [email protected]**
Job description
Bilingual Call Center Representative
Via Satellite Inc., established more than 35 years ago, has a great opportunity for you to establish a long-term rewarding career as a Call Center Representative.
Our Call Center is located in our headquarters office in Front Royal, VA. They are responsible for scheduling, routing, and supporting our team of installation technicians. We are looking for a Bilingual, reliable, high energy individual who excels in working in a team environment.
Responsibilities:
· Provide informational support to our field technicians
· Maintain daily appointment tracking and communicate reports to Management
· Communicate with customers regarding their appointment time
· Communicate with DISH agents when a field technician needs support
Skills and Abilities:
· Self-motivated with a strong sense of time management
· Verbal and written communication skills
· Attention to detail
· Ability to adjust to changing responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment
· Ability to work independently
Qualifications:
· Bilingual (Spanish/English) Required
· Must be 18 years of age or older
· Type 45 WPM or higher
· High School Diploma and or GED
· Advanced experience with Excel
Our Benefits:
· Hybrid work environment (in the office, and at home)
· Medical, Dental, Life, and Vision Insurance
· 401K
· Paid Time Off
· Wholesale Club Membership
· Discount on DISH monthly bill
Job Type: Full-time
Pay: From $12.00 per hour