03/13/2026
Most people don’t fail at management because they’re bad at their jobs. They fail because no one ever taught them how to lead. We’ve all seen it. Your best individual contributor gets promoted. Top performer. Reliable. Smart. And suddenly they’re managing people… with zero training. No frameworks. No coaching. Just expectations. On episode #493 of , I sat down with Ashley Herd, founder of Manager Method and one of the most practical voices in leadership development today. Ashley has seen the problem from every angle: as a General Counsel, Head of HR, and now someone helping organizations train managers in ways that actually stick. In this conversation, we get into: • Why promoting great employees into management roles without support sets them up to fail • The difference between “tight jeans” managers and “cozy joggers” managers • Her simple but powerful Pause → Consider → Act framework for making better leadership decisions • Why leadership development can’t be a one-time workshop • How AI can actually strengthen human connection at work, not replace it Ashley also shares insights from her upcoming book, “The Manager Method,” and explains what HR leaders must rethink to get better managers across their organizations. Because the truth is simple: Bad managers aren’t usually bad people. They’re just undertrained. And the ripple effect of fixing that changes everything. What’s the best or worst manager training you’ve ever experienced? LISTEN UP: https://www.thepozcast.com/4933 THIS IS > GET INVOLVED is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.
