Area Wide Communications

06/01/2023

Grandbaby's last game!

05/02/2023

Area Wide Communications, LLC is actively hiring an experienced Customer
Service/Inside Sales Representative for our Baldwyn, MS location to support the company’s Technical Service Department AND Sales Department.
The ideal candidate for this position is a career-oriented customer service professional who is friendly, professional, well spoken and organized. Qualified candidates should have prior experience working in a similar role in an industrial/ office environment.
JOB DESCRIPTION
● Answer the main phone line and handle inquiries
● Greet and serve customers who are dropping off or picking up equipment
● Schedule equipment repairs and service appointments for the Technical Service Department
● Call customers to confirm orders, remind them about service appointments and give them status on repairs
● Prepare presentations and proposals for the sales representatives
● Call existing customers to sell additional equipment and/or services
● Ensure the lobby/reception area is clean, professional
● Ensure the techroom and main office area is clean, professional
● Coordinate to ensure inventory is in the correct bin/location
● Order/stock office supplies as needed
● Enter repairs and service appointments in the company’s scheduling software system – assist with any paperwork
● Enter customer inquiries, requests and orders in the company’s CRM software system – assist with any paperwork

04/17/2023

We will be closed tomorrow at the Medina location from mid morning until early afternoon to attend the funeral services of one of Area Wide's founders Ray Roberts. Phones will still be answered. Ray you will be dearly missed. We are honored at Area Wide to be carrying on your legacy!

01/28/2023

We are still looking for an installer! Pm for more details.

01/18/2023

We are still looking for an installer! Pm for more details.

12/08/2022

Area Wide Communications will be closed tomorrow for inventory! Of course we have someone on call in case of emergencies! Full operations will resume Monday. Have a great Weekend!

11/11/2022

Baldwyn Christmas Open House was a success!!! 🎄 Area Wide brought the Grinch, Cindy Lou Who, and Olaf who walked Main Street taking pictures with families, and giving hot cocoa bombs to children. We love getting to be a part of our local events!!

10/10/2022

Install radio, lighting, cameras and a variety of public safety and/or similar equipment into cars, trucks, SUV’s, semi-trailer trucks, tractors, dump trucks, buildings, towers, dispatch centers and/or similar venues and vehicles following AWC and/or equipment manufacturer guidelines while interfacing with clients in a professional manner.

10/07/2022

05/03/2022

Area Wide is looking for a Help desk Technician in both Medina and Mississippi locations!
Job description
Job highlights

Qualifications

•AA or equivalent experience in the information technology field

•Skilled in Microsoft Office 365

•Windows 10 proficiency (and future platforms), Active Directory proficiency, Group Policy proficiency

•Organizational and communication skills with both technical and non-technical users

•Ability to finish tasks and set priorities

•Problem solving/analysis skills

•Willingness to learn new things

•Ability to work as a team member

•LANGUAGE SKILLS

•Effective written and oral communication

•Must be able to effectively communicate technical performance and project topics with non-technical staff at all levels and functions in the organization

•May be subject to repetitive motion such as typing, data entry and vision to monitor

•May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds

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• Will be subject to onsite field support

Responsibilities

•This mid level position is responsible for providing technical assistance and support related to computer systems, hardware, and software

•Responds to employee queries, runs diagnostic programs, isolates problems, determines and implements solutions

•Supports IT projects and maintains the Windows 10 (or future platform) environment

•Installs, modifies, and repairs computer and telephony hardware and software, with urgency

•Performs and recommends training of computer hardware and software to employees

•Maintains the daily performance of computer workstations, VPN, CRM and telephony system

•Responds to email ticketing system for employees and/or clients needing help

•Performs troubleshooting duties between back-end systems

•Provides customer service as the helpdesk support to all end-users for computer issues

•Follows up on all issues without supervision

•Learns systems to reduce reliance on third party vendors
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Full description

POSITION OVERVIEW

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This Mid-Level position is responsible for providing technical assistance and support related to computer systems, hardware, and software. Responds to employee queries, runs diagnostic programs, isolates problems, determines and implements solutions. Supports IT projects and maintains MSP customers
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ESSENTIAL JOB FUNCTIONS

• Installs, modifies, and repairs computer and telephony hardware and software, with urgency.

• Performs and recommends training of computer hardware and software to employees.

• Maintains the daily performance of computer workstations, VPN, CRM and telephony system.

• Responds to email ticketing systems for employees needing help.

• Performs troubleshooting duties between back-end systems.

• Provides customer service as the helpdesk support to all end-users for computer issues. Follow up on all issues without supervision.

• Learns systems to reduce reliance on third party vendors.
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EDUCATIONAL AND EXPERIENCE REQUIREMENTS

• AA or equivalent experience in the information technology field

• Skilled in Microsoft Office 365.

• Windows 10 proficiency (and future platforms), Active Directory proficiency, Group Policy proficiency

• Organizational and communication skills with both technical and non-technical users

• Ability to finish tasks and set priorities

• Problem solving/analysis skills

• Willingness to learn new things

• Ability to work as a team member

• Valid Driver's license

• A+, Net Plus, Security Plus are favorable candidates

• Must be able to pass and Maintain Watchguard Fire Certifications ( WIll have 90 days upon employment to pass certification). Test will be paid for by AWC
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LANGUAGE SKILLS
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Effective written and oral communication. Must be able to effectively communicate technical performance and project topics with non-technical staff at all levels and functions in the organization.
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PHYSICAL DEMANDS
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The physical demands of this position are typical of office and light manufacturing environments. May be subject to repetitive motion such as Cable pulling, typing, data entry and vision to monitor. May be subject to bending, reaching, kneeling, stooping, climbing ladders, and lifting up to thirty (30) pounds.
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WORK ENVIRONMENT
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The primary work environment is located in Medina Tn. Local travel will be required for onsite MSP customers and for 911 center equipment emergencies.

01/05/2022

Area Wide Communications updated their business hours.

Area Wide Communications updated their business hours.

09/22/2021

usfcr.com

09/09/2021

We’re Hiring Senior LMR Technician Area Wide Communications is hiring a Senior Level (Level III) LMR Technician with at least 5 years of direct industry experience. Our Land Mobile Radio Technicians are responsible for programming, installing, repairing and maintaining digital and analog commercial and public safety two-way radio equipment, systems and infrastructure. They also support Area Wide’s customers through RF testing, bench repairs, phone technical support, field service and emergency service.

This is a highly visible role that requires our Land Mobile Radio Technicians to frequently work onsite at customer locations and interact directly with customers as well as the AWC technical department and management team. Therefore, successful candidates must be reliable, customer service oriented, team players, professional in appearance and effective communicators (verbal and written).

WANTED: Senior Level LMR Technicians in Tennessee

Area Wide Communications sells and supports a wide range of commercial and public safety grade two way radio equipment and systems including P25, DMR, and NXDN. The company serves businesses and public safety/public service organizations across Tennessee and Mississippi. Area Wide Communications is an authorized dealer and service repair shop for Kenwood/ EF Johnson, Telex Radio Dispatch, Hytera, Zetron, Omni-tronics , etc. Our LMR Technicians are expected to be professional, knowledgeable and have 5 years of work experience with digital and analog two way radio equipment including: mobile and portable radios, repeaters and base stations, trunked systems, BDA and Fiber DAS antenna systems, subscriber systems, radio dispatch consoles, call recorders and call logging systems.

RESPONSIBILITIES

Repair and provide technical support for commercial and public safety grade two way radio VHF/UHF/800/900 equipment, work with both analog and digital systems, mobile and portable subscriber equipment, simulcast, conventional, trunked and paging systems
Install, maintain and repair two way radio base stations, repeaters, remote controls, multiplexers, antenna systems, power systems and two way radio dispatch console equipment
Assist in equipment inventory, emergency response support and preventive maintenance of equipment
Identify two way radio communication requirements, analyze technical solutions, conduct physical surveys, implement and validate end solutions
Provide customers with technical training and troubleshooting support
Install, maintain, identify and resolve technical issues/failures on radio subscriber and infrastructure equipment
Plan, design and build support systems, cables and components for unique communication demands
Program, maintain, perform system diagnostics, troubleshoot and repair complex LMR system assets
Prepare, run, and terminate coax, network and fiber optic cables
Test, tune and align duplexers, repeaters, portable radios and mobile radios
Set up, configure and use complex instrumentation to perform communication tests and maintenance
QUALIFICATIONS

Minimum of 5 years of experience in the field of two way radio communication with extensive knowledge and hands-on experience with Land/Mobile Radios (LMR)
Minimum of 5 years of experience with P25, , NXDN, and DMR two way radio equipment theory, system design and support
Strong understanding of electronics and RF principles
Fundamental understanding of basic computer networking (including IP networking) and common programs is imperative
Associate’s degree (AS/AA) or technical training in the areas of electronics, computers, networking, RF, etc. or equivalent work experience/job training
Intermediate knowledge of RF test tools such as transmission test sets, signal generators, RF service monitors and spectrum analyzers
Intermediate knowledge of frequency utilization, battery backup systems, base stations, repeaters, multi-couplers, duplexers, radio template development, flash upgrading and CPS programming
Clean driving record and valid driver’s license
FCC General RadioTelephone Operator’s License, ETA certifications or PCIA (NABER) certification a plus, but not required
Proficient computer user: G Suite, Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
Reliable transportation
Professional references
EMPLOYMENT BENEFITS

Continuing education and training
Competitive compensation
Health insurance
Paid time off
Company service vehicle
Mobile phone
Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

Dental insurance
Disability insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:

8 hour shift
Day shift
On call
Overtime
Experience:

LMR service work: 5 years (Preferred)
Work Location:

One location
Work Remotely:

No

08/06/2021

IP-3000 Series by Telex - next generation of IP-based radio dispatch consoles

IP-3000 Series by Telex - next generation of IP-based radio dispatch consoles

The IP-3000 series is the next-generation of industry-leading Telex IP-based radio dispatch consoles. Two form factors are available: the IP-3008 (eight line...

08/05/2021

We’re Hiring Senior LMR Technician Area Wide Communications is hiring a Senior Level (Level III) LMR Technician with at least 5 years of direct industry experience. Our Land Mobile Radio Technicians are responsible for programming, installing, repairing and maintaining digital and analog commercial and public safety two-way radio equipment, systems and infrastructure. They also support Area Wide’s customers through RF testing, bench repairs, phone technical support, field service and emergency service.

This is a highly visible role that requires our Land Mobile Radio Technicians to frequently work onsite at customer locations and interact directly with customers as well as the AWC technical department and management team. Therefore, successful candidates must be reliable, customer service oriented, team players, professional in appearance and effective communicators (verbal and written).

WANTED: Senior Level LMR Technicians in Tennessee

Area Wide Communications sells and supports a wide range of commercial and public safety grade two way radio equipment and systems including P25, DMR, and NXDN. The company serves businesses and public safety/public service organizations across Tennessee and Mississippi. Area Wide Communications is an authorized dealer and service repair shop for Kenwood/ EF Johnson, Telex Radio Dispatch, Hytera, Zetron, Omni-tronics , etc. Our LMR Technicians are expected to be professional, knowledgeable and have 5 years of work experience with digital and analog two way radio equipment including: mobile and portable radios, repeaters and base stations, trunked systems, BDA and Fiber DAS antenna systems, subscriber systems, radio dispatch consoles, call recorders and call logging systems.

RESPONSIBILITIES

Repair and provide technical support for commercial and public safety grade two way radio VHF/UHF/800/900 equipment, work with both analog and digital systems, mobile and portable subscriber equipment, simulcast, conventional, trunked and paging systems
Install, maintain and repair two way radio base stations, repeaters, remote controls, multiplexers, antenna systems, power systems and two way radio dispatch console equipment
Assist in equipment inventory, emergency response support and preventive maintenance of equipment
Identify two way radio communication requirements, analyze technical solutions, conduct physical surveys, implement and validate end solutions
Provide customers with technical training and troubleshooting support
Install, maintain, identify and resolve technical issues/failures on radio subscriber and infrastructure equipment
Plan, design and build support systems, cables and components for unique communication demands
Program, maintain, perform system diagnostics, troubleshoot and repair complex LMR system assets
Prepare, run, and terminate coax, network and fiber optic cables
Test, tune and align duplexers, repeaters, portable radios and mobile radios
Set up, configure and use complex instrumentation to perform communication tests and maintenance
QUALIFICATIONS

Minimum of 5 years of experience in the field of two way radio communication with extensive knowledge and hands-on experience with Land/Mobile Radios (LMR)
Minimum of 5 years of experience with P25, , NXDN, and DMR two way radio equipment theory, system design and support
Strong understanding of electronics and RF principles
Fundamental understanding of basic computer networking (including IP networking) and common programs is imperative
Associate’s degree (AS/AA) or technical training in the areas of electronics, computers, networking, RF, etc. or equivalent work experience/job training
Intermediate knowledge of RF test tools such as transmission test sets, signal generators, RF service monitors and spectrum analyzers
Intermediate knowledge of frequency utilization, battery backup systems, base stations, repeaters, multi-couplers, duplexers, radio template development, flash upgrading and CPS programming
Clean driving record and valid driver’s license
FCC General RadioTelephone Operator’s License, ETA certifications or PCIA (NABER) certification a plus, but not required
Proficient computer user: G Suite, Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
Reliable transportation
Professional references
EMPLOYMENT BENEFITS

Continuing education and training
Competitive compensation
Health insurance
Paid time off
Company service vehicle
Mobile phone
Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

Dental insurance
Disability insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:

8 hour shift
Day shift
On call
Overtime
Experience:

LMR service work: 5 years (Preferred)
Work Location:

One location
Work Remotely:

No

07/29/2021

2021 Chevy Tahoe

Check out our newest 2021 Tahoe outfit

07/28/2021

NoizeBarrier TAC Headset

NoizeBarrier TAC Headset

The NoizeBarrier® TAC is the industry’s first fully modular tactical communications headset featuring industry-leading hearing protection and 360˚ advanced s...

07/21/2021

Western star semi Radio and Light install

We do all types of installs

07/12/2021

2021 GMC Sierra Police/Work Truck Lighting

Check out one our latest install ( Police/Work Vehicle)

07/09/2021

Area Wide Communications

Here are the third quarter Unication promotions:

Area Wide Communications is a full service shop helping our customers with radios, badges, vehicle up fitting, communication towers, network security, site monitoring and many more products and services.

04/09/2021

We are still looking to hire a tech !!! If you or anyone you know are needing a job please go and apply !!!

04/01/2021

We will be closed April 2, 2021 for Good Friday!!! We hope everyone has a happy and safe Easter !!

03/12/2021

12/21/2020

Both offices ( MS & TN ) will be closed Thursday and Friday of this week . We hope everyone has a safe and Merry Christmas !!!!

12/09/2020

We are hiring for a radio tech !!!

12/08/2020

Photos from Area Wide Communications's post

11/27/2020

HAPPY THANKSGIVING 🦃🍁🍽

11/25/2020

‼️ ROB JOHNSON ‼️

You are our winner of the thanksgiving giveaway 🦃‼️

Thank you to each and everyone who participated!!!!

Rob you have till Wednesday 12-02-20 to claim it or we will draw another person.

11/25/2020

11/25/2020

Hump day is here !! I'm sure its lots of peoples Friday , so lets hear what everyone is most Thankful for this year !!!

11/24/2020

Happy Tuesday !!!

Giveaway will end at 1 tomorrow !!

11/23/2020

HAPPY MONDAY !!!

Don't forget to enter into the Thanksgiving giveaway !!! I will post the winner on Wednesday !!

11/20/2020

Be sure if you are wanting to win the spotlight you comment DONE in the comments !!!😁

11/20/2020

🦃 THANKSGIVING GIVEAWAY 🦃

To win this led spotlight all you have to do is LIKE , SHARE , TAG 3 FRIENDS and COMMENT DONE !!! When you do all four your name will be entered in to win !!!! We will do the drawing on Wednesday November 25th !!! I will post a video in the comments of the spotlight !!

11/20/2020

HAPPY FRIDAY EVERYONE!!!

Who is ready for our Thanksgiving FREE Giveaway ?? Will be posting it today so stay tuned !!!!

11/19/2020

HAPPY THURSDAY!!!!

Thankful that Friday is just around the corner!!

11/18/2020

HAPPY WEDNESDAY !!!!

When life gives you LIMES rearrange the letters.... SMILE!!!

11/17/2020

HAPPY TUESDAY !!!

Having even one, small positive thought can change the rest of your day for the better !!

11/16/2020

HAPPY MONDAY!!!
We are wishing for everyone to have a wonderful week !!!!!!!

11/13/2020

HAPPY FRIDAY EVERYONE!!!!!!!

Forget all the bad things you've encountered this week and have a great weekend !!