Warranty Week

09/25/2020

Worldwide Automotive Warranty Expense Report
https://www.warrantyweek.com/archive/ww20200910.html

09/04/2020

Asian Auto Warranty Expenses
Warranty Week, Sep 3, 2020
https://www.warrantyweek.com/archive/ww20200903.html

09/04/2020

European Auto Warranty Expenses
Warranty Week, Aug 27, 2020
https://www.warrantyweek.com/archive/ww20200827.html

09/04/2020

American Auto Warranty Expenses
Warranty Week, Aug 20, 2020
https://www.warrantyweek.com/archive/ww20200820.html

09/04/2020

Warranty Week's cover photo

01/21/2020

The Biggest 9-Month Warranty Expense Rate Changes
https://www.warrantyweek.com/archive/ww20200116.html

11/27/2019

Louisville's Warranty Companies, 14 November 2019

https://www.warrantyweek.com/archive/ww20191114.html

The city of Louisville, Kentucky, home of both General Electric's Appliance Park and United Parcel Service's Worldport, has become a major hub for the warranty industry. AIG Warranty Solutions is just across the Ohio River in Jeffersonville, Indiana, Best Buy's Geek Squad City is just south of the a...

11/11/2019

Apple & Tesla Warranty Accounting, 7 November 2019

https://www.warrantyweek.com/archive/ww20191107.html

08/23/2019

Worldwide Auto Warranty Expenses

https://www.warrantyweek.com/archive/ww20190822.html

07/16/2019

European Auto Warranty Expenses, 11 July 2019

European Auto Warranty Expenses
https://www.warrantyweek.com/archive/ww20190711.html

Now that we've completed our roundup of all the U.S.-based manufacturer warranty expense data, it's time to turn to some of the international companies that also report their claims and accrual data in their annual reports.

04/19/2019

Supplier Recovery Estimates https://www.warrantyweek.com/archive/ww20190418.html

04/12/2019

Automotive Supplier Warranty Report https://www.warrantyweek.com/archive/ww20190411.html

04/12/2019

Automotive OEM Warranty Report https://www.warrantyweek.com/archive/ww20190404.html

03/26/2019

Sixteenth Annual Product Warranty Report, 21 March 2019

https://www.warrantyweek.com/archive/ww20190321.html

March is the month that most manufacturers release their annual reports, and so it's also the time of year that we traditionally publish a tally of all the claims, accruals, and warranty reserves detailed in those financial statements. This year, we're going to start off with a high-level snapshot o...

01/25/2019

Solar Cell Quality Trends, 24 January 2019

https://www.warrantyweek.com/archive/ww20190124.html

The Photovoltaic-Institute Berlin AG, which provides inspection and consulting services to solar cell manufacturers, has published a white paper on worldwide product quality trends in the industry.

12/22/2018

ASC 606 Causes Warranty Accounting Changes https://www.warrantyweek.com/archive/ww20181220.html

08/22/2018

Worldwide Automobile Warranties, 16 August 2018

http://www.warrantyweek.com/archive/ww20180816.html

While warranties have a worldwide presence, outside of a few industries the disclosure of warranty expenses is primarily an American phenomenon. Thanks to the accounting scandals at the turn of the century, U.S.-based manufacturers are now required to disclose the size of their liabilities, includin...

03/26/2018

Fifteenth Annual Product Warranty Report, 22 March 2018

http://www.warrantyweek.com/archive/ww20180322.html

Warranty expenses took a big drop last year, but it's not entirely clear if that was a good outcome for U.S.-based manufacturers. Some of the decline was attributable to better products and higher quality. But some was due to acquisitions by foreign firms, many of which don't report their warranty e...

11/10/2017

Apple's Warranties & Service Contracts, 9 November 2017

http://www.warrantyweek.com/archive/ww20171109.html

Apple Inc., manufacturer of both the market-leading iPhone and the innovative Macintosh computer product line, just published an annual report for the fiscal year ended September 30 that suggests both its product warranty and extended warranty programs have peaked. But total revenue is up, and so is...

08/31/2017

Worldwide Construction Equipment Warranties, 24 August 2017

http://www.warrantyweek.com/archive/ww20170824.html

The global construction machinery industry, like the passenger car and civilian aircraft industries, is dominated by a limited number of very large manufacturers, many of which report their warranty claims and accruals totals in their financial statements. And as with those industries, it is possibl...

08/09/2017

Worldwide Aircraft Warranty Report, 20 July 2017

http://www.warrantyweek.com/archive/ww20170720.html

The commercial aviation industry, specifically the manufacturers of the airliners, business jets, and smaller propeller-driven planes that fill our skies, are a major source of warranty expenses. Although some manufacturers are still government-owned or are closely tied to the national air forces of...

08/09/2017

Worldwide Automotive Warranty Report, 6 July 2017

http://www.warrantyweek.com/archive/ww20170706.html

Thanks to a tradition of full disclosure across the worldwide automotive industry, we have good measures of how many cars and light trucks were made, how many were sold, where they were bought, and how much they cost. Combined with some basic warranty metrics released by the manufacturers of upwards...

06/16/2017

Civilian Aircraft Warranties, 15 June 2017

http://www.warrantyweek.com/archive/ww20170615.html

As we discovered several years ago, there seems to be an inverse relationship between the size of a civilian airplane and its warranty expense rates. Basically, the bigger the aircraft a company manufactures, the lower its claims and accrual rates. The smaller the aircraft, the higher its claims and...

09/16/2016

GWSCA Conference Overview, 15 September 2016

http://www.warrantyweek.com/archive/ww20160915.html

Next week, for the third year in a row, the Global Warranty and Service Contract Association is convening its annual meeting and conference in Chicago. And for the second consecutive year, the event takes place at the Palmer House, a huge hotel that was built and rebuilt on the same site for the pas...

08/06/2016

Warranty & Corporate Inversions, 4 August 2016

http://www.warrantyweek.com/archive/ww20160804.html

In last week's newsletter, there were several solar equipment companies profiled that were incorporated in one country, had their headquarters in another country, and sold their stock in New York. Several were startups from Asia, which had acquired small U.S. companies in order to gain their stock l...

07/01/2016

European Auto Warranty Report, 30 June 2016

http://www.warrantyweek.com/archive/ww20160630.html

We now have warranty expense data for a baker's dozen companies manufacturing passenger cars and light trucks in the U.S., Europe, and Asia. It's too much data to fit into one newsletter, so it will take three weeks to get to all of it. This week, we will start with the five European OEMs: BMW AG, D...

06/18/2016

New Warranty Providers, 16 June 2016

http://www.warrantyweek.com/archive/ww20160616.html

There's a new economy emerging, comprised of new companies making new kinds of products. But they still have to comply with all the old accounting rules, including the Financial Accounting Standards Board regulations that have mandated the disclosure of warranty reserve activity since 2003.

06/01/2016

The Third Annual Conference for Warranty & Service Contracts

Chicago, Sept 21-23, 2016

The Global Warranty and Service Contract Association (“GWSCA”) has established sponsorship rates and registration fees for our third annual conference, to be held at the Palmer House Hilton in Chicago September 21-23, 2016.

04/29/2016

Medical & Scientific Equipment Warranty Report, 28 April 2016

http://www.warrantyweek.com/archive/ww20160428.html

In order to put together this week's industry report, we started with a list of 196 U.S.-based medical equipment and scientific instrument manufacturers and split them into two groups. There were 44 companies making equipment that used lasers or X-rays in some way. And there were 152 that did not.

04/22/2016

Computer Industry Warranty Report, 21 April 2016

http://www.warrantyweek.com/archive/ww20160421.html

The computer industry is one of the most warranty-intensive of all, after the automotive sector. But although it accounts for more than a quarter of all warranty spending by all types of manufacturers, the computer industry has neither long warranties nor well-funded warranty reserves. So when somet…

04/03/2016

Automotive OEM Warranty Report, 31 March 2016

Automotive OEM Warranty Report

http://www.warrantyweek.com/archive/ww20160331.html

02/09/2016

PCMI & Ancillary Products
http://www.warrantyweek.com/archive/ww20160204.html

12/29/2015

Microsoft Complete & AmTrust, 17 December 2015

Microsoft Complete & AmTrust
http://www.warrantyweek.com/archive/ww20151217.html

Nestled between the upscale Gucci and Versace retail outlets in Midtown Manhattan's Fifth Avenue high-end shopping district sits the flagship Microsoft Store. Brightly lit glass walls welcome shoppers from the sidewalk into the high-tech space, like they do a few blocks up the street at the Apple St…

12/29/2015

Apple's Warranty & AppleCare Programs, 10 December 2015

Apple's Warranty & AppleCare Programs
http://www.warrantyweek.com/archive/ww20151210.html

Not only is the company one of the world's largest warranty providers, but it's also running one of the world's largest extended warranty…

10/02/2015

VW's Emissions Warranty Scandal, 1 October 2015

Isn't it ironic that a bunch of students caught one of the world's largest manufacturers cheating on a test?

http://www.warrantyweek.com/archive/ww20151001.html