Cruise Industry News

FYI

The pandemic at sea The cruise industry’s decision to keep sailing for weeks after the coronavirus was first detected on a ship helped carry the virus around the globe and contributed to the mounting toll, health experts and passengers say.

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Hello everybody I need your help please : Any Algerian nationality is working in cruise ship line in any position Your help will be appreciated Thank you .

Crew member Matthew Gordon on the MS Volendam near the Bahamas. Gordon is one of thousands of cruise crew members stuck onboard ships where passengers have left but vessels are being denied entry to ports.

When pullmantur cruises will start sailing

Carnival Executives Knew They Had a Virus Problem, But Kept the Party Going More than 1,500 people on the company’s cruise ships have been diagnosed with Covid-19, and dozens have died.

So, my family and I scheduled a cruise back in December on Symphony of the Seas for March 14, 2020. When I scheduled the cruise I needed to make payment in full, which I understandably did. We were really looking forward to the cruise because we heard so many amazing things about RC and it would be our first cruise as a family. Unfortunately, we all know what happened since then. My wife and I decided to cancel 5 days before the cruise because of all that was going on in the world and what government and media were saying about the safety of cruise ships during the COVID-19 pandemic. I needed to look out for my family. When I cancelled, I was told that I would be refunded all excursions, taxes, port fees, insurance and any other extras, but I would only be granted a credit for a future cruise, I was good with a credit because we still would like to travel once everything subsides. I was told the refund would take 7-10 business days and the refund was for $2,500.00. Five days later the cruise was cancelled, just as we expected it would be, but those who did not cancel before were granted a 125% credit for future trip. OK, I was not thrilled to hear this and Royal Caribbean would not accommodate any further. I still want to enjoy the cruise at some point. I checked my credit card yesterday, April 14th and Royal Caribbean has only refunded 570.00. I called last night and they said," they are having difficulty with refunds and they do not know when I will get the rest of my money". This is unacceptable and if they are doing this to me, then they are doing this to thousands of people who's money they still have. This is stealing as far as I am concerned. I gave my money when they asked for it and I would like it back when they said I would get it. They did not give refunds, only credits so they still have all that money and now they are holding on to the rest of our funds. This is unacceptable, especially at a period of time like this when people could really use that money to feed their families and pay their bills. I work in the healthcare industry so things are stressful enough without having to deal with this. When you ask for any supervisor you are pushed off to someone who does nothing except tells you that they know how you feel. I am sending this post out because I am sure that there are so many other people who have fallen to the same deception. I hope this either reaches someone in their organization who will do something or it reaches enough people that are also frustrated and make enough noise so that something is forced upon them to follow up on their promise.

Larry Pimentel has been recognized as one of the greatest leaders in the travel business. I first met Larry when he headed up Seabourn Cruise Line, then based in San Francisco. We kept in contact throughout the years due to our shared love of travel and a mutual interest in promoting organ donation (the gift of life). At Azamara he created a new niche in the cruise business, providing an onboard experience acclaimed by its guests, creating lasting experiences in countries around the world and, perhaps most important to Azamara's success, putting the well being of their onboard crew first and foremost, achieving outstanding levels of service. Along with last month's departure of Adam Goldstein, Vice Chairman of Royal Caribbean Cruises Ltd., this marks the loss of two pillars of the company whose leadership will be sorely missed.

Skift Take: The cruise industry appears to be taking a contrarian stance to U.S. public health officials, a move that's baffling given the industry's need to rehabilitate its image. — Rosie Spinks

Are you kidding?? You just want our money!! I wouldn't sail on any "Germ barges" if Cruise companies PAID ME!!😠

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