Skift Global travel industry intelligence: News, info, data & analysis on airlines, hotels, tourism, cruises, startups, tech and more.

The global Muslim travel market is becoming an ever more attractive sector, especially for travel tech players. Here’s...
07/08/2019
Are You Overlooking a $220 Billion Market?

The global Muslim travel market is becoming an ever more attractive sector, especially for travel tech players. Here’s why.

By 2020, the global Muslim travel market is expected to be worth $220 billion, with the number of travelers rising to 158 million ...

07/08/2019
Emerging Travel Group Raises $10 Million: Travel Startup Funding This Week

From TripActions’ quarter billion dollar investment round to Emerging Travel Group’s solid $10 million round, there’s lots going on in travel startup funding this week.

Travel startups announced more than $360 million in funding in the last couple weeks. Here's this latest in tech funding. Since our last roundup, Skift

Marriott International is obviously pleased with the initial response to its homesharing product.
07/08/2019
How Loyalty Is Driving Marriott's Luxury Rental Platform

Marriott International is obviously pleased with the initial response to its homesharing product.

In the same week that Airbnb launched its own dedicated luxury homesharing product, it was interesting to hear from a rival about its own adventures in

Brand USA could go under if Congress doesn’t act to secure its funding.
07/08/2019
Brand USA Faces Uncertain Future Despite Weakening Inbound Travel

Brand USA could go under if Congress doesn’t act to secure its funding.

During a time when U.S. inbound travel is already losing its international market share, Brand USA, the country's public-private tourism marketing arm, is During a time when U.S. inbound travel is already losing its international market share, Brand USA, the country's public-private tourism marketin...

Given the constant drip of bad news coming out of fastjet since it launched in 2012, it’s amazing the airline is still...
07/07/2019
Fastjet CEO Quits as Problems Mount

Given the constant drip of bad news coming out of fastjet since it launched in 2012, it’s amazing the airline is still flying.

Money-losing African Airline Fastjet is on the hunt for a new CEO after incumbent Nico Bezuidenhout quit to rejoin his old company. The departure comes

With BCD’s most recent investment, the company is in a good position to start planning future acquisitions in the Asia...
07/07/2019
BCD Travel and Flight Centre Make More Global Acquisitions

With BCD’s most recent investment, the company is in a good position to start planning future acquisitions in the Asia-Pacific region.

The key players in the travel management world only continue to get bigger, often relying on acquisitions of mid-size companies to expand deeper into

Luxury travelers often deconstruct what goes into great hospitality, but it’s also necessary to ask what is required o...
07/07/2019
Guest Behavior Is Key Part of the Lux Hospitality Equation

Luxury travelers often deconstruct what goes into great hospitality, but it’s also necessary to ask what is required of guests to hold up their end of the bargain.

This column spends a lot of time decoding the dark magic that goes into creating memorable hospitality experiences. Most of the time, the job is very

Australia’s indigenous culture is now being strongly promoted through the efforts of Tourism Australia, state tourism ...
07/07/2019
Travel Advisors Promote Aboriginal Tourism in Australia

Australia’s indigenous culture is now being strongly promoted through the efforts of Tourism Australia, state tourism promoters, and local operators.

Visitor interest in Australia’s aboriginal culture is rising steadily and so are the ways for travel advisors to offer clients opportunities to explore Visitor interest in Australia’s aboriginal culture is rising steadily and so are the ways for travel advisors to offer clients opportunities to ...

Apps are a great way to provide event attendees with information, but they can easily get overwhelming.
07/07/2019
Meetings Sector Tries to Strike the Right Balance With Mobile Apps

Apps are a great way to provide event attendees with information, but they can easily get overwhelming.

The event planning industry is slowly evolving to catch up to new digital trends and social norms. The recent PCMA EduCon conference in Los Angeles, Mobile applications created specifically for certain events or convention centers have the potential to be a double-edged sword.

This major reversal coincides with a leadership change atop Booking and represents a victory for hotels and their contro...
07/06/2019
Booking.com Resort Fee Changes Are Put on Hold

This major reversal coincides with a leadership change atop Booking and represents a victory for hotels and their controversial fees.

Booking Holdings, which had announced it would begin charging hotels in the United States commission on their resort fees, has delayed implementing the Booking Holdings, which had announced it would begin charging hotels in the United States commission on their resort fees, has delayed implementing....

Saudi Arabia is expanding its infrastructure to support 15 million Umrah visitors a year by 2020, and 30 million by 2030...
07/06/2019
WebBeds, Agoda Rush to Serve New Generation of Muslim Pilgrims to Saudi

Saudi Arabia is expanding its infrastructure to support 15 million Umrah visitors a year by 2020, and 30 million by 2030.

Major Asian players WebBeds and Agoda are making swift moves to disrupt Umrah pilgrimage travel bookings as Saudi Arabia unveils a vision to support WebBeds, Agoda make a beeline for Saudi Arabia

As successful as Taco Bell has been recently, it does not have the expertise to run a hotel over the long haul on its ow...
07/06/2019
Taco Bell Is Pretty Serious That Its Pop-Up Hotel Won't Be Its Last

As successful as Taco Bell has been recently, it does not have the expertise to run a hotel over the long haul on its own.

Here’s some interesting news: Taco Bell strongly considers itself a hospitality company. The Irvine, Calif.-based restaurant chain, which began taking Here’s some interesting news: Taco Bell strongly considers itself a hospitality company.

The travel industry is obsessed with Big Data and artificial intelligence.
07/06/2019
6 Big Travel Takeaways From Skift Tech Forum

The travel industry is obsessed with Big Data and artificial intelligence.

It's not just the largest and richest companies in travel that are on the personalization path these days, and even the smaller players are currently Most speakers at Skift Tech Forum are obsessed with how to use Big Data in the form of machine learning and artificial intelligence to improve their p...

Offering programs beyond the popular destinations is a noble goal, but are the tour operators listening?
07/06/2019
Thailand Wants Travelers to Visit New Places: Will Tour Operators Get On Board?

Offering programs beyond the popular destinations is a noble goal, but are the tour operators listening?

Tourism in Thailand is going through a transitional period in which increased demand is compelling travel companies to offer vacationers many more The Tourism Authority of Thailand targeted 55 emerging destinations which saw a 5 percent increase by foreign tourists in 2018 over 2017.

A new partnership launched by France’s biggest hotel chain and biggest airline will allow loyalty members to benefit f...
07/06/2019
Accor and Air France-KLM Link Loyalty Accounts in Unique Partnership

A new partnership launched by France’s biggest hotel chain and biggest airline will allow loyalty members to benefit from spending money anywhere within the network.

Air France-KLM and Accor customers need now only to link accounts to start earning points off of airline and hotel spend.

In the era of “flying shame,” KLM Royal Dutch Airlines’ latest brand messaging might just be ahead of the curve.
07/06/2019
An Airline That Doesn't Want You to Fly. That's New

In the era of “flying shame,” KLM Royal Dutch Airlines’ latest brand messaging might just be ahead of the curve.

KLM is urging people to take trains or do video calls where possible. This might just be marketing but it may also reflect the folly in aviation’s growth targets.

Event attendees need places to work, decompress, and put their food down. As obvious as it sounds, these spaces can be h...
07/06/2019
A Better Venue Layout Makes for Greener Events

Event attendees need places to work, decompress, and put their food down. As obvious as it sounds, these spaces can be hard to find at conferences due to poor venue design.

Events are often huge displays of over-the-top hospitality, offering all-you-can-eat meals and tons of free products for guests to take home.

The global Muslim travel market is becoming an ever more attractive sector, especially for travel tech players. Here’s...
07/05/2019
Are You Overlooking a $220 Billion Market?

The global Muslim travel market is becoming an ever more attractive sector, especially for travel tech players. Here’s why.

By 2020, the global Muslim travel market is expected to be worth $220 billion, with the number of travelers rising to 158 million ...

We sat down with an Accor executive to talk about design’s principle role in hospitality, and how the industry should ...
07/05/2019
Executive Q&A: Why Hospitality Leads the Future of Design

We sat down with an Accor executive to talk about design’s principle role in hospitality, and how the industry should evolve to be prepared for future shifts.

There has been a fair amount of industry discussion about how the leading travel and hospitality brands are thinking about design today.

07/05/2019
Emerging Travel Group Raises $10 Million: Travel Startup Funding This Week

From TripActions’ quarter billion dollar investment round to Emerging Travel Group’s solid $10 million round, there’s lots going on in travel startup funding this week.

Travel startups announced more than $360 million in funding in the last couple weeks. Here's this latest in tech funding. Since our last roundup, Skift

Most carriers try their best to keep aircraft looking sharp. They view an airplane’s livery as free advertising.
07/05/2019
Southwest Air's Paint Guru Keeps 750 Airplanes Looking Sharp

Most carriers try their best to keep aircraft looking sharp. They view an airplane’s livery as free advertising.

Before Corey Culbertson boards a Southwest Airlines airplane, he stops at the boarding door to look at the blue, red, and orange heart logo to his right,

The Western media jumped on a 57 percent drop in arrivals to Sri Lanka in June, but that’s only half the story.
07/05/2019
What the Western Media Gets Wrong About Sri Lanka Tourism

The Western media jumped on a 57 percent drop in arrivals to Sri Lanka in June, but that’s only half the story.

The Western media, from The New York Times to The Washington Post to The Seattle Times and the Toronto City News, picked up an Associated Press article Sri Lanka is on the mend

In this deep dive, women on the commercial side of aviation share how it feels to hit the glass ceiling in 2019, and occ...
07/05/2019
The Airline Industry's Glass Ceiling Is Still Sky-High: A Skift Deep Dive

In this deep dive, women on the commercial side of aviation share how it feels to hit the glass ceiling in 2019, and occasionally break through.

Of all the sectors in travel, aviation has one of the most visible gender gaps. The image of a male pilot and a female flight attendant has long ...

U.S. attractions could do a much better job of serving travelers of color. It’s not just a matter of marketing and con...
07/05/2019
U.S. Attractions Fail to Satisfy Minority Visitors

U.S. attractions could do a much better job of serving travelers of color. It’s not just a matter of marketing and content curation but hiring practices as well.

Attractions in the U.S. have significant room for improvement when it comes to serving and satisfying people of color, according to a new study ...

Airlines have innovated a lot since Skift Airline Weekly’s launch in June 2004, but there’s one innovation that we t...
07/05/2019
The Biggest Airline Innovation of This Century

Airlines have innovated a lot since Skift Airline Weekly’s launch in June 2004, but there’s one innovation that we think radically changed the industry.

When Skift Airline Weekly started publishing in 2004, it was a vastly different world. Think of it—YouTube launched that year in a world without

Navigating the world of government travel is so complex that it’s hard for outside companies to handle it.
07/05/2019
Inside the Clubby Business of Government Travel: A Skift Deep Dive

Navigating the world of government travel is so complex that it’s hard for outside companies to handle it.

Chris Babb, founder of Washington, D.C.-based The Group Tour Company, remembers getting a letter from the federal government inviting him to bid on a Chris Babb, founder of The Group Tour Company, remembers getting a letter from the federal government, inviting him to bid on a major travel contract.

Airlines have a love-hate relationship with plastics, especially when it comes to food and beverage. Plastics pose a ser...
07/05/2019
Plastics in Airline Catering Raise Questions About Carbon Emissions

Airlines have a love-hate relationship with plastics, especially when it comes to food and beverage. Plastics pose a serious environmental threat, but at the same time they’re lightweight and thereby help reduce carbon emissions.

Plastics play a huge role on airplanes, especially in catering, but it wasn’t always this way. Going back to the so-called golden age of air travel ...

If you live in the West and parts of Asia and Africa, you take the Google Maps app everywhere you go.
07/05/2019
Google Maps Is Ready to Transform the World of Superapps: A Skift Deep Dive

If you live in the West and parts of Asia and Africa, you take the Google Maps app everywhere you go.

If you live in the West and parts of Asia and Africa, you take the Google Maps app everywhere you go, stuffed in a pocket or clutched in a hand. And its Whether Google Maps becomes the next super app may depend on whether users really want a do-it-everything app, and the mood of regulators.

Can Rosewood continue to maintain its uniqueness, even as it goes after what all the other hotel brands are going after,...
07/04/2019
Rosewood Hotel Group CEO: 'We Want to Push the Hotel Industry to Another Level'

Can Rosewood continue to maintain its uniqueness, even as it goes after what all the other hotel brands are going after, too?

It’s only been eight years since the former New World Hospitality group — a division of the larger Hong Kong-based conglomerate Chow Tai Fook Enterprises Rosewood Hotel Group CEO Sonia Cheng has made it her singular goal to take the brand global, as well as retain its luxury heritage.

IHG Hotels & Resorts is such a sprawling company, it’s hard to get a handle on it. Here we break it down for you.
07/04/2019
InterContinental Hotel Group Explainer

IHG Hotels & Resorts is such a sprawling company, it’s hard to get a handle on it. Here we break it down for you.

InterContinental Hotels Group, based in Denham, England, is one of the largest hotel groups in the world by number of rooms, along with competitors like Marriott and Accor.

Google put all the pieces together by including flights, hotels, packages, and trip-planning tools on a dedicated websit...
07/04/2019
Google Travel Is Now One Step Closer to One-Stop Shopping

Google put all the pieces together by including flights, hotels, packages, and trip-planning tools on a dedicated website and in Google Search and Google Maps.

If you've been waiting for the proverbial next shoe to drop when it comes to Google Travel putting all the pieces together, it just did. Google on Tuesday

For our 2019 company retreat, Skift decided to go farther afield, in a literal sense — we went glamping.
07/04/2019
Skift Retreat Goes Off Road in East Hampton

For our 2019 company retreat, Skift decided to go farther afield, in a literal sense — we went glamping.

For our 2019 company retreat, Skift decided to go farther afield, in a literal sense. Past retreats have typically involved hotel…

How does a brand become a lifestyle, and vice versa?
07/04/2019
Equinox Hotels Represents the Next Generation of Lifestyle Branding

How does a brand become a lifestyle, and vice versa?

New York City's massive $20-billion real estate development Hudson Yards officially opened on March 15, but it'll be at least another month until it New York's $20 billion Hudson Yards officially opened on March 15, but it'll be at least another month until it welcomes the first-ever Equinox Hotel.

The hotel industry is just waking up to the problem of plastic waste, but this is a two-way street. Hotels rely on this ...
07/04/2019
Hotels Have a Problem With Plastics: A Skift Deep Dive

The hotel industry is just waking up to the problem of plastic waste, but this is a two-way street. Hotels rely on this convenient, affordable material just as much as travelers do.

Plastics are omnipresent in hotels: cups, straws, coffee lids, shampoo bottles, amenities, minibars, breakfast buffets, supplier deliveries, and more.

Every non-hotel brand thinks it's a hospitality company.
07/04/2019
Taco Bell Is Pretty Serious That Its Pop-Up Hotel Won't Be Its Last

Every non-hotel brand thinks it's a hospitality company.

Here’s some interesting news: Taco Bell strongly considers itself a hospitality company. The Irvine, Calif.-based restaurant chain, which began taking Here’s some interesting news: Taco Bell strongly considers itself a hospitality company.

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