HOTEL MANAGEMENT

HOTEL MANAGEMENT The Leading Hospitality News Authority Since 1875 www.hotelmanagement.net Hotel Management is an award winning media network for hotel professionals.
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In addition to the monthly magazine, Hotel Management publishes custom eNewsletters tailored to topics hoteliers need to know. The newsletters are both big picture, providing aggregated global coverage of the hotel investment universe; and granular, covering the latest news and trends in hotel operations and technology. Hotel Management supplies the credible news analysis and operating resources the lodging industry needs to prosper amid constant change. Comprehensive reporting and research offer top-of-mind and quick-hitting insights while introducing the people driving the future of the hotel community. Strategies about marketing, finance, technology, design and product purchasing go beyond the bricks and mortar to bring readers closer to the fundamentals of operating in the lodging business.

Operating as usual

Optimize your hotel property in response to the pandemic that also increases your hotel’s marketability in the post-pand...
03/04/2021
[Roundtable] Unmasking hotel viability - Practical optimizations with long-term value

Optimize your hotel property in response to the pandemic that also increases your hotel’s marketability in the post-pandemic environment? It is possible.

📆 Join us on March 10th and unmask your hotel’s increased viability. Register below!

Hosted by award-winning hotel renovation experts AXIS/GFA Architecture + Design, and including experts from EDG Design (interior design), SCEG (MEP), Comren (construction) and KHP Capital Partners (investment), this panel is tailored for hotel owners and operators looking for guidance on how to best...

Discover FF&E solutions in the #HotecGlobal Resource Center!
02/24/2021
HOTEC Global Partner Content Hub

Discover FF&E solutions in the #HotecGlobal Resource Center!

This is a different approach to enabling our partners to share solutions and stories with you in a virtual environment. Here HOTEC Global attendees can engage with digital assets in a way that is easy to navigate, learn from and share with peers and colleagues. This hub provides access to partner vi...

Davidson Hospitality Group has named some new leaders for its hotel and restaurant Divisions. https://bit.ly/3pImeq1
02/23/2021
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Davidson Hospitality Group has named some new leaders for its hotel and restaurant Divisions. https://bit.ly/3pImeq1

This is a 403 error, and it's not as ominous as it sounds. Bitly can only show this page to people who have permission to see it. Maybe what you are looking for can be found at Bitly.com.

Designers, this is the final week to take HM's 2021 Voice of the Designer survey and share your experiences in the hotel...
02/23/2021
HM’s 2021 Voice of the Designer survey is open

Designers, this is the final week to take HM's 2021 Voice of the Designer survey and share your experiences in the hotel industry plus, trends in the hotel design realm! The deadline to participate is March 2, results will be published on our website. This survey should only take 10 minutes to complete. Click the link below to get started!

*This is an opinion survey, not a listing, and your contact information will not be published.

The survey polls interior designers, architects, landscape, lighting and other designers about their experience in the hotel industry and trends in the hotel design realm.

If you're a hotel brand that franchises properties, it's time to take HM's 2021 Franchise Fees survey! Results will be p...
02/18/2021
Fill out HM's 2021 Franchise Fees Survey

If you're a hotel brand that franchises properties, it's time to take HM's 2021 Franchise Fees survey! Results will be published in the May issue and online. The deadline to participate is March 12, click the link below to get started. #HotelManagement #FranchiseFeesSurvey

NOTE: This survey is for hotel brands that franchise properties. Data should be reported BY THE FRANCHISED BRAND COMPANY, not by individual property or individual franchisee. Third-party management companies and multiunit owners should not participate. Brands that do not franchise properties should not participate.

The survey is open through March 12 and is for hotel brands that franchise properties.

HM's 2021 Top Hotel Brokers survey is OPEN! Results will be published in the May issue and online. The deadline to parti...
02/17/2021
HM's 2021 Top Hotel Brokers survey is open

HM's 2021 Top Hotel Brokers survey is OPEN! Results will be published in the May issue and online. The deadline to participate is March 12, click the link below to start the survey! #HotelManagement #TopHotelBrokers

The survey, which is open until March 12, is open to any company that brokers hotels.

It's time for HM's 2021 Top Design Firms Survey! This survey is open to design and architecture firms that do hotel/lodg...
02/16/2021
Take HM's 2021 Top Design Firms Survey

It's time for HM's 2021 Top Design Firms Survey! This survey is open to design and architecture firms that do hotel/lodging projects around the world. Results will be published in HM's May issue and companies will be ranked alphabetically. The deadline to participate is March 12, click the link below to get started! #HotelManagement #TopDesignFirms

The survey will be open until Friday, March 12, and results will be published in the May issue of Hotel Management.

Meet the new VP of government affairs and state relations at  @American Hotel & Lodging Association - AHLA . https://bit...
02/08/2021
AHLA announces new addition and promotions

Meet the new VP of government affairs and state relations at @American Hotel & Lodging Association - AHLA . https://bit.ly/2MCxEyl

Marilou Halvorsen has been named VP of government affairs and state relations, and several team members got new titles to kick off the year.

What will the future of convention hotels look like? The director of sales & marketing at the Sheraton Grand Chicago has...
02/08/2021
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What will the future of convention hotels look like? The director of sales & marketing at the Sheraton Grand Chicago has some ideas. https://bit.ly/36UzZvl

This is a 403 error, and it's not as ominous as it sounds. Bitly can only show this page to people who have permission to see it. Maybe what you are looking for can be found at Bitly.com.

Designers, what has your experience been in the hotel industry? What trends do you see on the horizon? Tell us in HM's 2...
02/03/2021
HM’s 2021 Voice of the Designer survey is open

Designers, what has your experience been in the hotel industry? What trends do you see on the horizon? Tell us in HM's 2021 Voice of the Designer survey! The deadline to participate is March 18. Click the link below to get started #HotelManagement

Note: This is an opinion survey, not a listing, and your contact info will not be published.

The survey polls interior designers, architects, landscape, lighting and other designers about their experience in the hotel industry and trends in the hotel design realm.

Final week to participate in HM's 2021 Top Select-Service Hotel Chains survey! Results will be published in the March/Ap...
02/02/2021
Fill out HM's 2021 Select-Service Hotel Chains Survey

Final week to participate in HM's 2021 Top Select-Service Hotel Chains survey! Results will be published in the March/April issue of Hotel Management magazine and online. Click the link below to get started. #HotelManagement

PLEASE NOTE: For the purposes of this survey, select-service chains are hotel chains that do not report significant food-and-beverage revenue. Select-service chains may fall into any of STR's chain-scale segments; however, please respond ONLY if the chain does not report significant F&B revenue. Companies will be ranked by number of guestrooms in the U.S.

The survey will be open until Tuesday, Feb. 9, and results will be published in the March/April issue of Hotel Management magazine.

Hotel Optimization Part 3 is ready to watch on demand! Go to www.hotel-optimization.com/on-demand for access to Part 3 p...
01/29/2021

Hotel Optimization Part 3 is ready to watch on demand! Go to www.hotel-optimization.com/on-demand for access to Part 3 panels as well as all sessions from parts 1 and 2.

Save the date for #HotelOptimization 2021, June 30 at the JW Marriott Miami Turnberry Resort & Spa. Registration will open in March. Stay tuned for updates!

Thank you to our panelists and all who joined us for #HotelOptimization Part 3! The event was recorded and will be avail...
01/27/2021

Thank you to our panelists and all who joined us for #HotelOptimization Part 3! The event was recorded and will be available to watch on-demand in the next 48 hours. Visit www.hotel-optimization.com for updates.

Save the date for Hotel Optimization 2021, June 30 at the JW Marriott Miami Turnberry Resort & Spa. Registration will open in March. We can't wait to see you all in person again!

Overheard at #HotelOptimization Part 3: "Finding an insurer to write hospitality right now is very difficult. We went th...
01/27/2021

Overheard at #HotelOptimization Part 3: "Finding an insurer to write hospitality right now is very difficult. We went through a renewal process in November… we went through 25 carriers and only 2 or 3 of them were even willing to give us a quote… a 24% increase. We heard from a lot of other people they were looking at 40-60% increases…. We had to show the policies and procedures we have in place at each of our hotels as well as how we’re protecting our employees." - Mike Marshall, President & CEO, Marshall Hotels and Resorts on their insurance renewal experience during the pandemic.

Thank you to our 'Insurance, Lawsuits & Risk Management' panel sponsor Bureau Veritas North America, Inc.! The session will be available on-demand at www.hotel-optimization.com in the next 48 hours.

“The worst one we invested in were the iPod clock radios. Within 3 years they were obsolete. You can’t plug your phone i...
01/27/2021

“The worst one we invested in were the iPod clock radios. Within 3 years they were obsolete. You can’t plug your phone in it anymore…. You can never go wrong with WiFi, upgrading your system, making sure you have access points all over the hotel. That technology would cost your hotel $20-$30K, but you’ll see that return in your ROI.” - Neal Patel, Treasurer at AAHOA/Managing Partner at Blue Chip Hotels on some of the best and worst technologies they've invested in.

'Technology - Are you with IT?' will be available on-demand in the next 48 hours! Check www.hotel-optimization.com for updates. #HotelOptimization

"The relationships that you’ve built with your lenders in the past plays a bigger role than the brand affiliation at thi...
01/27/2021

"The relationships that you’ve built with your lenders in the past plays a bigger role than the brand affiliation at this time. " - Biran Patel, Chairman of AAHOA/Partner, BHP Investments Co.

Missed the panel? #HotelOptimization Part 3 will be available on-demand in the next 48 hours. Check www.hotel-optimization.com for updates.

One hour until we kick off #HotelOptimization Part 3! Go to www.hotel-optimization.com to view the agenda and get your F...
01/27/2021

One hour until we kick off #HotelOptimization Part 3! Go to www.hotel-optimization.com to view the agenda and get your FREE pass. We'll see you at 10am ET!

This Long Island GM helped her community when Hurricane Sandy devastated the New York region—and is now helping her team...
01/26/2021
Long Island GM leads team, community through troubled waters

This Long Island GM helped her community when Hurricane Sandy devastated the New York region—and is now helping her team (and neighbors) through the COVID-19 crisis.

Cristina Velez, GM of the Hampton Inn & Suites Rockville Centre, guided her team through Hurricane Sandy—and is now leading through a pandemic.

#HotelOptimization Part 3 starts tomorrow at 10am ET! Go to www.hotel-optimization.com to register for your FREE pass an...
01/26/2021

#HotelOptimization Part 3 starts tomorrow at 10am ET! Go to www.hotel-optimization.com to register for your FREE pass and get access to expert panels discussing selling up vs. staying and taking the long-term view, where the opportunities are, new technology available, protecting your property from lawsuits and more.

Can't make it to the live event? No problem! When you register you also receive access to the on-demand recording to watch at your convenience.

Final week to take HM's 2021 Voice of the Owner survey! This survey polls hotel owners on their hotel performance, portf...
01/25/2021
Take HM’s Voice of the Owner survey

Final week to take HM's 2021 Voice of the Owner survey! This survey polls hotel owners on their hotel performance, portfolios and opinions on the hotel industry. Partial results will be published in HM's March issue and full results available online. Deadline to participate is February 1, click the link below to get started! #HotelManagement #VoiceoftheOwner

The survey, which is open through Feb. 1, polls hotel owners on their hotel performance, portfolios and opinions on the hotel industry.

Where are the opportunities? What types of hotels are going to be changing hands? What will the bid/ask price look like ...
01/22/2021

Where are the opportunities? What types of hotels are going to be changing hands? What will the bid/ask price look like and is now the time to hold or sell? Join panelists Eric Guerrero – Managing Director, Brokerage & Advisor at HVS, Daniel Lesser – President & CEO of LW Hospitality Advisors, Duncan Miller – Partner at Morris, Manning & Martin, Alan Tantleff – Senior Managing Director at FTI Consulting and moderator, CJ Arlotta – Managing Member at CJ Media Solutions, LLC at #HotelOptimization Part 3 on January 27 as they share their insights.

Get your FREE pass and view the full agenda at www.hotel-optimization.com.

How can you avoid lawsuits during the pandemic? Will verified cleanliness standards protect your hotel? Is there insuran...
01/21/2021

How can you avoid lawsuits during the pandemic? Will verified cleanliness standards protect your hotel? Is there insurance available to cover your property? Join Jackie Collins – Senior Director/Vice President, Real Estate & Hospitality Practice at Gallagher, Mike Marshall – President & CEO of Marshall Hotels and Resorts, Sherry Orel – President at Bureau Veritas North America, Inc., and Hotel Management’s Senior Managing Editor, Elaine Simon at #HotelOptimization Part 3 on January 27 as they discuss. Register for your FREE pass and view the Part 3 agenda at www.hotel-optimization.com.

'Insurance, Lawsuits and Risk Management' is sponsored by Bureau Veritas North America, Inc.

01/20/2021
Hotec Events

The word is out! Hotec Design and Hotec Operations are coming together to bring you the NEW #HotecNorthAmerica. Learn more at www.hotecna.com.

We’re excited to announce that Hotec Design and Hotec Operations, will come together this year to debut the NEW Hotec North America, taking place June 27-30, 2021 at the JW Marriott Miami Turnberry Resort & Spa in Aventura, FL. Sound on for a sneak peek at this new Hotec experience.

Applications are OPEN! Go to www.hotecna.com today to apply and secure your participation. #HotecNorthAmerica

Technology – are you with IT? If not, you’re in luck! Brian Kirkland – Chief Technology Officer at Choice Hotels, Neal P...
01/20/2021

Technology – are you with IT? If not, you’re in luck! Brian Kirkland – Chief Technology Officer at Choice Hotels, Neal Patel – Treasurer of AAHOA, Stock Strickland CIO of Wyndham Hotels & Resorts, and moderator Diane Estner – Founder of DANNI Enterprises will be examining new technology available to take slices out of your bottom line at #HotelOptimization Part 3 on January 27. Get your FREE pass now at www.hotel-optimization.com!

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We announce the Month of Digital Evolution! #HotelFriend is launching a time-limited promotional offer as part of our #Digitalization offensive for small and medium #hotels, so they can #manage and grow their #business easily with effective instruments at an affordable and competitive price. Take your hotel operations to a completely new level in just 10 minutes - this is how long it takes to start using any of our ten innovative ready-to-use #software modules. From basic programs when you just open your hotel to sophisticated solutions for boosting your sales and client satisfaction. Now you a get a powerful Bundle of Tools for just 49 € per month - a lifetime price. https://hotelfriend.com/b/special-offer-49 #HotelManagement #PMS #PropertyManagementSystem #HotelSoftware #HotelSystem #HotelProgram
Hospitality industry studies have shown that hotel cleanliness is one the main factors affecting guest satisfaction and a hotel's reputation. However, maintaining an effective housekeeping department can prove to be a considerable challenge for many hotels. Resources are often overstretched and multiple tasks are difficult to keep track on. Most of hotels and resorts still rely on paper-based manual management strategy when it comes to housekeeping management. As soon as number of assignments and responsibilities increase, likelihood of mistakes, overlooked rooms or public areas increase as well. This shows immediately in guest recensions and hotel's reputation pays the price. At our technological time it is natural for hotels and resorts to look for new software solutions as substitute for the old-fashioned manual paperwork. Right software developed specially for Housekeeping departments enables the staff to exchange information, assign tasks, make reports in real time. Correct software enables hotel management to ensure that housekeeping team does exactly what they need to do and on correct time and that no tasks can get overlooked. For more info: www.getredapp.com
I would appreciate advice about the best Facebook booking engines??
Thanks for the article: "Why building post-stay relationships is a race, not a puzzle" great advice for any type of hotel. Thanks !