CBT News

CBT News The official news source of the retail automotive industry. CBT News is a part of the CBT Automotive Network.

May Sales Numbers: The Worst is Well Behind Us - Jessica Caldwell, Edmundshttps://www.cbtnews.com/may-sales-numbers-the-...
06/05/2020
May Sales Numbers: The Worst is Well Behind Us - Jessica Caldwell, Edmunds.com

May Sales Numbers: The Worst is Well Behind Us - Jessica Caldwell, Edmunds
https://www.cbtnews.com/may-sales-numbers-the-worst-is-well-behind-us-jessica-caldwell-edmunds-com/

Here to tell us more about how the COVID-19 pandemic affected the retail auto industry, where we are heading based on May numbers, and optimistic customer buying trends is Executive Director of Insights at Edmunds.com, Jessica Caldwell. Did you enjoy this interview? Please share your thoughts, comme...

Cultivating Healthy Remote Work Relationships with Employees and Co-Workers – Shasta Nelson, Business Relationship Exper...
06/05/2020
Cultivating Healthy Remote Work Relationships with Employees and Co-Workers - Shasta Nelson, Business Relationship Expert

Cultivating Healthy Remote Work Relationships with Employees and Co-Workers – Shasta Nelson, Business Relationship Expert
#companyculture
https://www.cbtnews.com/cultivating-healthy-remote-work-relationships-with-employees-and-co-workers-shasta-nelson-business-relationship-expert/

On today's show, we’re pleased to welcome Shasta Nelson, leading expert on friendship and healthy professional relationships.

On CBT News for June 5, 2020: Patriot Subaru Dealer Adam Arens Talks About Changes at His Stores Due to COVID-19 https:/...
06/05/2020
On CBT News for June 5, 2020: Subaru Dealer Adam Arens Talks About Changes at His Stores Due to COVID-19

On CBT News for June 5, 2020: Patriot Subaru Dealer Adam Arens Talks About Changes at His Stores Due to COVID-19
https://www.cbtnews.com/daily-automotive-newscast-june05-2020/

dToday on CBTNews.com for Friday, June 5th, 2020: Subaru Dealer Adam Arens Talks About Changes at His Stores Due to COVID-19 On today’s show, we welcome back Adam Arens, Owner of Patriot Subaru. Adam and Jim talk about how his three dealerships are holding up, managing your team efficiently in tou...

Around ten weeks ago on March 15th, the Federal Reserve slashed benchmark interest rates to 0.25 percent to kickstart th...
06/05/2020
Major Purchases Surge, Showing Pandemic Recovery in Motion

Around ten weeks ago on March 15th, the Federal Reserve slashed benchmark interest rates to 0.25 percent to kickstart the pandemic recovery effort. It’s forecasted that the Fed rate will be leveled off at an even zero percent as of June 10th, although cases are being made by Goldman Sachs, Fed economist Yi Wen, and several others for a negative interest rate. [Read more]
https://www.cbtnews.com/major-purchases-surge-showing-pandemic-recovery-in-motion/ #autosales

Around ten weeks ago on March 15th, the Federal Reserve slashed benchmark interest rates to 0.25 percent to kickstart the pandemic recovery effort...

Now that the more devastating stages of the COVID-19 pandemic are (hopefully) behind us, state and local governments are...
06/05/2020
Industry Update: Most Automakers are Back to Work

Now that the more devastating stages of the COVID-19 pandemic are (hopefully) behind us, state and local governments are allowing businesses to get back up and running after being shuttered for months. This includes automakers, who had to shut their doors and manufacturing plants after the outbreak of the pandemic. All of them have put a huge effort into making their facilities safer for their employees by implementing various measures such as daily temperature taking, increased usage of masks and gloves, and extra sanitation. [Read more]
https://www.cbtnews.com/industry-update-most-automakers-are-back-to-work/ #covid #automotive

Understandably,auto sales have drastically dropped since the pandemic began, so automakers are eager to get back to work.

06/04/2020
Your Dealership’s Customer-Centric Message

In this segment, we’re pleased to welcome back Lisa Copeland, founder of Lisa Copeland Global, CEO of Cars Her Way, and host of the Cars Her Way podcast on iheartradio.
https://www.cbtnews.com/how-to-perfect-your-dealerships-customer-centric-message-through-the-covid-19-recovery-lisa-copeland-cars-her-way/

Did you enjoy this interview? Please share your thoughts, comments, or questions.

#automotive #sellingcars #autoretail #autoindustry #COVID19 #coronavirus #cardealership #cardealer #cars #auto #retailautomotive #carbusiness #carbusinesslife #carownership #carbuying

Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percen...
06/04/2020
Four Ways to Improve Employee Engagement at Your Dealership

Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percent more profitable than companies with low engagement. This aspect of the workplace is also known to increase morale and cause employees to provide better customer service to potential buyers. Ultimately, it is crucial for you to develop strategies that keep your dealership staff engaged. [Read more]
https://www.cbtnews.com/four-ways-to-improve-employee-engagement-at-your-dealership/ #employee #engagement

Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percent more profitable...

Regardless of the state or city, car shoppers have multiple choices for a selling dealer. Within a five-mile radius, the...
06/04/2020
Concise for Quick Sales – Why Selling ‘Unicorns’ Isn’t Always Helpful

Regardless of the state or city, car shoppers have multiple choices for a selling dealer. Within a five-mile radius, there could easily be two or three dealerships retailing the same brands, and more than a dozen others. For rural buyers, the same rings true on a wider scale. New vehicles are extremely accessible. It’s mostly a matter of preference and choosing which dealer the consumer will give their business. [Read more]
https://www.cbtnews.com/concise-for-quick-sales-why-selling-unicorns-isnt-always-helpful/ #sellingcars

In many cases, sales managers attempt to attract customers by offering a vehicle configuration no other dealership has in stock.

[Podcast] Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture’ on #SoundCloud #autos...
06/03/2020
Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture

[Podcast] Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture’ on #SoundCloud #autosales #automotive https://soundcloud.com/cbtautomotivenetwork/dave-anderson-discusses-the-importance-of-creating-a-high-performing-dealership-culture

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim talked about eval

Use These Social Media Strategies to Serve Your Customers and Community – Corey Perlman, Social Media Expert https://www...
06/03/2020
Use These Social Media Strategies to Serve Your Customers and Community - Corey Perlman, Social Media Expert

Use These Social Media Strategies to Serve Your Customers and Community – Corey Perlman, Social Media Expert https://www.cbtnews.com/use-these-social-media-strategies-to-serve-your-customers-and-community-corey-perlman-social-media-expert/

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Corey Perlman, social media and digital marketing Speaker at Impact Social.

After more than a century in business, Hertz Global Holdings Inc. filed for bankruptcy on May 22, 2020. The Estero, Flor...
06/03/2020
Struggling Rental Car Market Could Be Solution for Pre-Owned Inventory

After more than a century in business, Hertz Global Holdings Inc. filed for bankruptcy on May 22, 2020. The Estero, Florida-based corporation operates more than 10,200 Hertz car rental locations in 150 countries and includes Hertz Car Rental, Thrifty Car Rental, and Dollar Rent a Car under its umbrella. Collectively, the three rental companies have more than 30,000 corporate and franchise locations. [Read more]
https://www.cbtnews.com/struggling-rental-car-market-could-be-solution-for-pre-owned-inventory/ #carsales #inventory #rentalcars

... They’re sitting unused right now since air travel makes up two-thirds of the rental car business, and 94 percent of flight travel has been suspended. ...

According to the Cox Automotive Auto Market Weekly Summary for June 1, 2020, the used vehicle market has rebounded bette...
06/03/2020
Improving Your Recon Processes in Today’s Climate

According to the Cox Automotive Auto Market Weekly Summary for June 1, 2020, the used vehicle market has rebounded better than previously forecasted. Compared to May 209, used car sales are up 6 percent year over year. That’s excellent news for one of the largest industries in the United States. However, used car inventory is depleting across the nation as a wholesale auction bottleneck continues. [Read more]
https://www.cbtnews.com/improving-your-recon-processes-in-todays-climate/ #recon #automotive

Enhancing profitability and ensuring the customer’s comfort are important parts of the used car recon process in today’s sales climate.

How to Perfect Your Dealership's Customer-Centric Message Through the COVID-19 Recovery - Lisa Copeland, Cars Her Wayhtt...
06/02/2020
How to Perfect Your Dealership's Customer-Centric Message Through the COVID-19 Recovery - Lisa Copeland, Cars Her Way

How to Perfect Your Dealership's Customer-Centric Message Through the COVID-19 Recovery - Lisa Copeland, Cars Her Way
https://www.cbtnews.com/how-to-perfect-your-dealerships-customer-centric-message-through-the-covid-19-recovery-lisa-copeland-cars-her-way/

In today’s segment, we’re pleased to welcome back Lisa Copeland, CEO of Cars Her Way, and host of the Cars Her Way podcast on iheartradio.

Maintaining a consistent level of service at all times is extremely important to the long-term success of your service d...
06/02/2020
Maintaining Level of Service Consistency Through Pandemic Recovery

Maintaining a consistent level of service at all times is extremely important to the long-term success of your service department. It only takes one bad experience to drive a customer away, even if previous experiences were positive. These are challenging times we are all living through. Maintaining a consistent service experience for each customer every time can be more difficult now than ever before, with stringent health protocols in place and heightened customer anxiety. [Read more]
https://www.cbtnews.com/maintaining-level-of-service-consistency-through-pandemic-recovery/ #recovery #auto

Maintaining a consistent level of service at all times is extremely important to the long-term success of your service department.

Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture as We Move on From COVID-19 #dea...
06/01/2020
Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture as We Move on From COVID-19

Dave Anderson Discusses the Importance of Creating a High Performing Dealership Culture as We Move on From COVID-19 #dealershipculture #accountability
https://www.cbtnews.com/dave-anderson-discusses-the-importance-of-creating-a-high-performing-dealership-culture-as-we-move-on-from-covid-19/

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead.

Why Dealers Should Utilize This Time to Re-set and Re-focus Their Strategies - Paul Daly #mondaymotivationhttps://www.cb...
06/01/2020
Why Dealers Should Utilize This Time to Re-set and Re-focus Their Strategies - Paul Daly, Automotive State of the Union

Why Dealers Should Utilize This Time to Re-set and Re-focus Their Strategies - Paul Daly #mondaymotivation
https://www.cbtnews.com/why-dealers-should-utilize-this-time-to-re-set-and-re-focus-their-strategies-paul-daly-automotive-state-of-the-union/

On today's show, we’re pleased to welcome back Paul Daly, Founder and CEO of Congruent Story, and host of the popular “Clarity Compressed” podcast.

06/01/2020
Weekly Marketing Update

In this segment, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing, who provides CBT with a weekly marketing update. To find out more, visit Force Marketing’s COVID-19: Dealer Resource Center.
https://www.cbtnews.com/weekly-marketing-update-with-john-fitzpatrick-5-29-20/

Did you enjoy this interview? Please share your thoughts, comments, or questions.
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#automotive #sellingcars #autoretail #autoindustry #COVID19 #coronavirus #cardealership #cardealer #cars #auto #retailautomotive #carbusiness #carbusinesslife #carownership #carbuying

[Podcast] Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs’ on #SoundCloud #autoindu...
06/01/2020
Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs

[Podcast] Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs’ on #SoundCloud #autoindustry https://soundcloud.com/cbtautomotivenetwork/auto-columnist-mark-phelan-discusses-covid-19-recovery-for-michigan-dealers-and-oems

On today’s show, we’re pleased to welcome back Mark Phelan, auto critic and columnist for the Detroit Free Press, the largest daily newspaper in Detroit, Michigan. https://www.cbtnews.com/auto-columni

Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19 Potamkin Hyundai Stone Mou...
06/01/2020
Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19

Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19 Potamkin Hyundai Stone Mountain #COVID19 #georgiadealer https://www.cbtnews.com/georgia-dealer-kevin-kolb-discusses-making-the-right-moves-before-during-and-after-covid-19/

On today’s show, we’re pleased to welcome Kevin Kolb, President and General Manager of Potamkin Hyundai Stone Mountain in Lilburn, Georgia.

Why Talk about the Road to the Sale? We (three) have been in the auto business long enough to cultivate a lot of gray ha...
06/01/2020
Road to the Sale: Selling in the Age of COVID

Why Talk about the Road to the Sale? We (three) have been in the auto business long enough to cultivate a lot of gray hairs (David began as a kid at our family dealership but professionally in 1982). Tom has been an owner in a dealership and consulting company while Adam has owned two tech companies that serve auto dealers. David has been a dealership GM and currently a Dealer Partner, previously COO of FordDirect, and now owns a training company. [Read more]
https://www.cbtnews.com/road-to-the-sale-selling-in-the-age-of-covid/
#covid19 #autosales

You all know what the Road to the Sale (aka R2S) is and that it can vary from dealership to dealership.

On CBT News for June 1, 2020: Greater New York Automobile Dealers Association President Mark Schienberg Discusses the Im...
06/01/2020
On CBT News for June 1, 2020: GNYADA President Mark Schienberg Discusses the Impact of COVID-19 on New York Auto Dealers

On CBT News for June 1, 2020: Greater New York Automobile Dealers Association President Mark Schienberg Discusses the Impact of COVID-19 on New York Auto Dealers #autodealers #COVID19 #autosales
https://www.cbtnews.com/daily-automotive-newscast-june01-2020/

Mark Schienberg talks to Jim Fitzpatrick about the current state of COVID-19 in New York, how automotive sales have been affected by the virus, and more.

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The official news source of the retail automotive industry. CBT News is a part of the CBT Automotive Network.

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