CBT News

CBT News The official news source of the retail automotive industry. CBT News is a part of the CBT Automotive Network.

#MorningMotivation Do something today that will cause you to grow. Whether it's in your field, finances, or your family ...
12/10/2019

#MorningMotivation Do something today that will cause you to grow. Whether it's in your field, finances, or your family make the investment! Though it may be uncomfortable, time consuming, or even tedious choose today to go the lengths. Your future will thank you for it in return. #Invest #Growth #Change

Today on CBTNews.com - Tuesday, December 10th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Re...
12/10/2019
CBT Automotive Newscast for December 10, 2019

Today on CBTNews.com - Tuesday, December 10th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers. Watch Now Time for a New F&I Manager? 4 Intangibles to Look For As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level.
https://www.cbtnews.com/daily-automotive-newscast-december10-2019/

On today's show, we revisit our conversation with DealerPRO Training's Don Reed on Attracting Auto Technicians in a Highly Competitive Market.

We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees....
12/10/2019
Creating Excellent Employees with Employee Improvement Plans

We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this, you’re a Parts, Service, Body Shop manager or other dealership manager who already knows that great employees do not often come ready made. In fact, even in markets where there is significant unemployment, often it’s getting exceedingly difficult to fill positions with quality, if not qualified, people. #Employees #Improvement #Plans
https://www.cbtnews.com/creating-excellent-employees-with-employee-improvement-plans/

We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this...

As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. Th...
12/10/2019
Time for a New F&I Manager? 4 Intangibles to Look For

As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a good time to ‘clean house’ and bring in new staff that can often raise the profit AND the energy level of the department. Maybe your store has too many F&I managers. #FI #Manager #Intangibles
https://www.cbtnews.com/new-fi-manager-intangibles/

As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be...

Want to listen to CBT on the go? Stay up-to-date with the latest news, interviews, and headlines in the automotive indus...
12/09/2019

Want to listen to CBT on the go? Stay up-to-date with the latest news, interviews, and headlines in the automotive industry by following us on Soundcloud! Visit https://soundcloud.com/cbtautomotivenetwork today for more information! #Podcasts #OntheGo #Listen

#SneakPeek Greg Uland, Marketing Director of The Reynolds and Reynolds Company joins the CBT studios today to discuss ma...
12/09/2019

#SneakPeek Greg Uland, Marketing Director of The Reynolds and Reynolds Company joins the CBT studios today to discuss marketing innovation, the future of automotive marketing, and the upcoming NADA Conference in 2020. stay tuned in to CBTNews.com for its airing date! #Staytuned #Marketing #NADA

12/09/2019

How far are you willing to go when it comes to following up? On today's CBT #TipoftheDay Cory Mosley explains how to go the extra mile, in an effort to reap the benefits of your extra hard work. #Tips #ExtraMile #Dealerships https://www.cbtnews.com/totd-going-extra-mile-following-up/

12/09/2019

On this week’s episode of the "Weekly Tune-Up", Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go over his seven fixed-ops customer contact selling points in detail. #SellingPoints #Sales #FixedOps https://www.cbtnews.com/7-customer-contact-selling-points/

#MorningMotivation and Happy Monday! This week, commit to doing everything with excellence. Mediocrity is merely a menta...
12/09/2019

#MorningMotivation and Happy Monday! This week, commit to doing everything with excellence. Mediocrity is merely a mentality of being average. Choose to go over and above this week in your performance and you'll start to notice a difference in your results. #DoItWell

Today on CBTNews.com - Monday, December 9th, 2019: What November Sales Numbers Indicate for the Close of 2019 Here to gi...
12/09/2019
CBT Automotive Newscast for December 9, 2019

Today on CBTNews.com - Monday, December 9th, 2019: What November Sales Numbers Indicate for the Close of 2019 Here to give us an overview of this November's numbers and what we can expect from Q4 and beyond is Charlie Chesbrough, senior economist and senior director of industry insights at Cox Automotive. Watch Now The True Cost of Education For Your Team.
https://www.cbtnews.com/daily-automotive-newscast-december09-2019/

What November Sales Numbers Indicate for the Close of 2019 | The True Cost of Education For Your Team | Becoming a Master Communicator

In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for em...
12/09/2019
The True Cost of Education For Your Team

In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts our bottom line. We debate internally with our top staff on if what we will spend up front can be tracked to a true ROI in expected improvement to our performance. Before we dive in further, let me share a few statistics. #TrueCost #Education #Teams
https://www.cbtnews.com/the-true-cost-of-education-for-your-team/

In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts...

Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with y...
12/09/2019
Becoming a Master Communicator

Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so you can increase your conversions. The mistake that is often made here is that too many people believe that practicing speaking and negotiating skills will automatically make them a better converter. From a leadership perspective, the same thing applies.#Communication #Leadership #TopTraits
https://www.cbtnews.com/becoming-a-master-communicator/

As a master communicator, you can help overcome that potential roadblock and your retention and sales will thank you for it.

Can't find the time to watch the latest news in the automotive industry with Jim & Bridget Fitzpatrick? Then listen to i...
12/06/2019

Can't find the time to watch the latest news in the automotive industry with Jim & Bridget Fitzpatrick? Then listen to it on the go! From daily tips to full newscasts, CBT Podcasts are available on Soundcloud and iTunes just for you. Stay up-to-date on the go with CBT Podcasts now! #Listen #Podcasts #FollowUs https://soundcloud.com/cbtautomotivenetwork

The first impression your customer has on you can make or break the deal. On this week’s episode of "On the Mark", Mark ...
12/06/2019
Moving Smoothly From Greeting the Customer

The first impression your customer has on you can make or break the deal. On this week’s episode of "On the Mark", Mark Tewart talks about moving slowly from greeting the customer to the rest of your process. #Customer #Process #FirstImpression
https://www.cbtnews.com/moving-smoothly-from-greeting-the-customer/

On this week's episode of On the Mark, Mark Tewart talks about moving slowly from greeting the customer to the rest of your process.

#MorningMotivation Limits are only things you give permission to stop you from growing. With the weekend ahead of us, le...
12/06/2019

#MorningMotivation Limits are only things you give permission to stop you from growing. With the weekend ahead of us, let's finish the week out strong by applying ways we can actively eliminate our "limits" and progress onto our next level! #Grow #NoExcuses #Limitless

CBT News Week In Review for Friday, December 6th, 2019: ReconVelocity Brings Accountability Back to Vehicle Reconditioni...
12/06/2019
CBT News Week in Review: December 6, 2019

CBT News Week In Review for Friday, December 6th, 2019: ReconVelocity Brings Accountability Back to Vehicle Reconditioning at Beaver Toyota On today's show, Hugh Hathcock, owner of ReconVelocity, joins us in the studio once again. This time, he is accompanied by Patrick Abad, General Manager of Beaver Toyota, right here in metro Atlanta. Watch Now How to Give Your Dealership an End of the Year Marketing Boost.
https://www.cbtnews.com/daily-automotive-newscast-december06-2019/

On this week's Week in Review, How to Give Your Dealership an End of the Year Marketing Boost | Is Your Dealership Using Video Advertising to Its...

When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit f...
12/06/2019
What's the Upside? Comparing Hiring Experience or Non-Experienced Salespeople

When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit for your dealership environment and goals. On one hand, hiring someone from another dealership or with a history in the car business, can bring many benefits and skills to your sales team. And in some cases, their customers will follow them. #Experience #Sales #Negotiation
https://www.cbtnews.com/whats-the-upside-comparing-hiring-experience-or-non-experienced-salespeople/

When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit for your dealership environment and goals.

Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating t...
12/06/2019
Ways to Pitch a Lease

Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating the purchase price during the lease as they do when they’re buying—they often only focus on the monthly payments. Car leases can be great, although with a record number of people leasing in 2015 those leases will flood the market and put pricing pressure on new car sales later. #Pitches #Lease #Customer #Sales
https://www.cbtnews.com/ways-to-pitch-a-lease/

Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating the purchase price during...

#MorningMotivation Have you been waiting for an opportunity to knock for a little too long now? Well, what's stopping yo...
12/05/2019

#MorningMotivation Have you been waiting for an opportunity to knock for a little too long now? Well, what's stopping you from building your own door? Every entrepreneur has to create their own opportunities at some point within their journey. Stop waiting, start building!

A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes fu...
12/05/2019
3 Essentials for Service Department Retail Process Success

A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well thought out, transferred onto a document and called a Service Process do not automatically create great results. As important as the great intent that created, developed and documented the procedure is, execution, refinement and unyielding sustainment is where solid results come from. #Retail #Service #Process
https://www.cbtnews.com/3-essentials-for-service-department-retail-process-success/

A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, ...

Digital dealership models have been “Vrooming” ahead and 2020 is poised for an even sharper acceleration into the digita...
12/05/2019
How the Growth of Digital Dealerships is Pushing Traditional Auto Dealers to Rethink their Strategies

Digital dealership models have been “Vrooming” ahead and 2020 is poised for an even sharper acceleration into the digital space. Given the current landscape, now, more than ever, brick-and-mortar dealers are going to need to look outside traditional car sales to find innovative ways to reach customers. So, what trends should dealers keep an eye out for in 2020? Growth of the Subscription Model. #Dealerships #AutoDeals #Strategy
https://www.cbtnews.com/how-the-growth-of-digital-dealerships-is-pushing-traditional-auto-dealers-to-rethink-their-strategies/

Digital dealership models have been “Vrooming” ahead and 2020 is poised for an even sharper acceleration into the digital space.

12/04/2019

On today’s 12 o'clock #TipoftheDay, Becky Chernek of Chernek Consulting, LLC talks about creating a roadmap for yourself so that you can easily respond to customers. #PlanAhead #Tips #Customers

#MorningMotivation It's said that those who love their jobs tend to perform better within them than those who do not lov...
12/04/2019

#MorningMotivation It's said that those who love their jobs tend to perform better within them than those who do not love their jobs. What is it that you love most about your job? Focus on those reasons and you may noticed a slight increase in your work performance! #EnjoyYourJob

Going from good to great requires building a customer-centric dealership organization.  Customer-centricity is a require...
12/04/2019
The New Normal: Turning Good Dealers Into Great Dealers

Going from good to great requires building a customer-centric dealership organization. Customer-centricity is a requirement for the New Normal, which is critical to improving business performance and long-term profitability. With defined and properly supported Customer-Centric (Next Practices) and management alignment cultures, you can explore internal customer and external customer feedback as it relates to the pillars that impact the very thing that we stand for, which is providing a truly outstanding customer service experience. #Dealers #CustomerService #Experience
https://www.cbtnews.com/the-new-normal-turning-good-dealers-into-great-dealers/

Driving business forward successfully in business requires dealers to identify a customer centric culture and drive it into the fabric of your dealership...

Today on CBTNews.com - Wednesday, December 4th, 2019: Outsourcing Your Logistics Can Reduce Expense On today’s show, we’...
12/04/2019
CBT Automotive Newscast for December 4, 2019

Today on CBTNews.com - Wednesday, December 4th, 2019: Outsourcing Your Logistics Can Reduce Expense On today’s show, we’re pleased to welcome Mark Harvey, Vice President of Sales for Acertus, a tech-forward, automotive logistics and services company. Watch Now The New Normal: Turning Good Dealers Into Great Dealers Going from good to great requires building a customer-centric dealership organization.
https://www.cbtnews.com/acertus-daily-automotive-newscast-december04-2019/

On today's newscast, Acertus VP of Sales Mark Harvey talks about how Acertus helps auto retailers big or small overcome logistical challenges.

If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you hav...
12/04/2019
So You Want to Sell Your Business

If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business, and you have positioned your business to be as attractive as possible to potential buyers. Now that you are at the brink of devoting significant time and money to the prospective sale, it is time to consider how your business will be valued.#Business #ClientAlert #Buyers
https://www.cbtnews.com/so-you-want-to-sell-your-business/

If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business...

Address

420 Technology Pkwy NW Suite #200
Norcross, GA
30092

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Telephone

(770) 954-8609

Alerts

Be the first to know and let us send you an email when CBT News posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to CBT News:

Videos

Nearby media companies


Other Media/News Companies in Norcross

Show All