#MorningMotivation Do something today that will cause you to grow. Whether it's in your field, finances, or your family make the investment! Though it may be uncomfortable, time consuming, or even tedious choose today to go the lengths. Your future will thank you for it in return. #Invest #Growth #Change
Today on CBTNews.com - Tuesday, December 10th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers. Watch Now Time for a New F&I Manager? 4 Intangibles to Look For As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level.
https://www.cbtnews.com/daily-automotive-newscast-december10-2019/
On today's show, we revisit our conversation with DealerPRO Training's Don Reed on Attracting Auto Technicians in a Highly Competitive Market.
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this, you’re a Parts, Service, Body Shop manager or other dealership manager who already knows that great employees do not often come ready made. In fact, even in markets where there is significant unemployment, often it’s getting exceedingly difficult to fill positions with quality, if not qualified, people. #Employees #Improvement #Plans
https://www.cbtnews.com/creating-excellent-employees-with-employee-improvement-plans/
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this...
Preparing Your Salespeople to Communicate Virtually with Glenn Pasch of PCG Digital #Salesteam #Virtual #Prep
https://www.cbtnews.com/preparing-your-salespeople-to-communicate-virtually/
Glenn Pasch talks about the "virtual showroom" and how you should be preparing your salespeople and/or your BDC to communicate with the customer...
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a good time to ‘clean house’ and bring in new staff that can often raise the profit AND the energy level of the department. Maybe your store has too many F&I managers. #FI #Manager #Intangibles
https://www.cbtnews.com/new-fi-manager-intangibles/
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be...
Want to listen to CBT on the go? Stay up-to-date with the latest news, interviews, and headlines in the automotive industry by following us on Soundcloud! Visit https://soundcloud.com/cbtautomotivenetwork today for more information! #Podcasts #OntheGo #Listen
#SneakPeek Greg Uland, Marketing Director of The Reynolds and Reynolds Company joins the CBT studios today to discuss marketing innovation, the future of automotive marketing, and the upcoming NADA Conference in 2020. stay tuned in to CBTNews.com for its airing date! #Staytuned #Marketing #NADA
How far are you willing to go when it comes to following up? On today's CBT #TipoftheDay Cory Mosley explains how to go the extra mile, in an effort to reap the benefits of your extra hard work. #Tips #ExtraMile #Dealerships https://www.cbtnews.com/totd-going-extra-mile-following-up/
On this week’s episode of the "Weekly Tune-Up", Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go over his seven fixed-ops customer contact selling points in detail. #SellingPoints #Sales #FixedOps https://www.cbtnews.com/7-customer-contact-selling-points/
On this week’s episode of "Straight Talk", David Lewis of David Lewis & Associates,Inc. talks about some newer tools that you need to learn how to use in order to generate new business when times are slow. #NewBusiness #SlowSeasons #Tips https://www.cbtnews.com/how-to-be-productive-when-traffic-is-slow/
#MorningMotivation and Happy Monday! This week, commit to doing everything with excellence. Mediocrity is merely a mentality of being average. Choose to go over and above this week in your performance and you'll start to notice a difference in your results. #DoItWell
Today on CBTNews.com - Monday, December 9th, 2019: What November Sales Numbers Indicate for the Close of 2019 Here to give us an overview of this November's numbers and what we can expect from Q4 and beyond is Charlie Chesbrough, senior economist and senior director of industry insights at Cox Automotive. Watch Now The True Cost of Education For Your Team.
https://www.cbtnews.com/daily-automotive-newscast-december09-2019/
What November Sales Numbers Indicate for the Close of 2019 | The True Cost of Education For Your Team | Becoming a Master Communicator
In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts our bottom line. We debate internally with our top staff on if what we will spend up front can be tracked to a true ROI in expected improvement to our performance. Before we dive in further, let me share a few statistics. #TrueCost #Education #Teams
https://www.cbtnews.com/the-true-cost-of-education-for-your-team/
In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts...
Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so you can increase your conversions. The mistake that is often made here is that too many people believe that practicing speaking and negotiating skills will automatically make them a better converter. From a leadership perspective, the same thing applies.#Communication #Leadership #TopTraits
https://www.cbtnews.com/becoming-a-master-communicator/
As a master communicator, you can help overcome that potential roadblock and your retention and sales will thank you for it.
What November Sales Numbers Indicate for the Close of 2019 Cox Automotive #Sales #November #Newyear
https://www.cbtnews.com/what-november-sales-numbers-indicate-for-the-close-of-2019/
Today on CBT, we welcome back Charlie Chesbrough, senior economist and senior director of industry insights at Cox Automotive.
Can't find the time to watch the latest news in the automotive industry with Jim & Bridget Fitzpatrick? Then listen to it on the go! From daily tips to full newscasts, CBT Podcasts are available on Soundcloud and iTunes just for you. Stay up-to-date on the go with CBT Podcasts now! #Listen #Podcasts #FollowUs https://soundcloud.com/cbtautomotivenetwork
On todays 12 o'clock #TipoftheDay, David Lewis & Associates,Inc. suggests doing several things when customers call your dealership so that they can avoid the same scenario. #Tips #Scenarios #Customers
https://www.cbtnews.com/two-reasons-customers-call/
David suggests doing several things when customers call your dealership to make sure that they choose you over other dealerships.
The first impression your customer has on you can make or break the deal. On this week’s episode of "On the Mark", Mark Tewart talks about moving slowly from greeting the customer to the rest of your process. #Customer #Process #FirstImpression
https://www.cbtnews.com/moving-smoothly-from-greeting-the-customer/
On this week's episode of On the Mark, Mark Tewart talks about moving slowly from greeting the customer to the rest of your process.
#MorningMotivation Limits are only things you give permission to stop you from growing. With the weekend ahead of us, let's finish the week out strong by applying ways we can actively eliminate our "limits" and progress onto our next level! #Grow #NoExcuses #Limitless
CBT News Week In Review for Friday, December 6th, 2019: ReconVelocity Brings Accountability Back to Vehicle Reconditioning at Beaver Toyota On today's show, Hugh Hathcock, owner of ReconVelocity, joins us in the studio once again. This time, he is accompanied by Patrick Abad, General Manager of Beaver Toyota, right here in metro Atlanta. Watch Now How to Give Your Dealership an End of the Year Marketing Boost.
https://www.cbtnews.com/daily-automotive-newscast-december06-2019/
On this week's Week in Review, How to Give Your Dealership an End of the Year Marketing Boost | Is Your Dealership Using Video Advertising to Its...
When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit for your dealership environment and goals. On one hand, hiring someone from another dealership or with a history in the car business, can bring many benefits and skills to your sales team. And in some cases, their customers will follow them. #Experience #Sales #Negotiation
https://www.cbtnews.com/whats-the-upside-comparing-hiring-experience-or-non-experienced-salespeople/
When it comes to hiring new salespeople, it can be a daunting task to find just the right ones that will be a good fit for your dealership environment and goals.
Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating the purchase price during the lease as they do when they’re buying—they often only focus on the monthly payments. Car leases can be great, although with a record number of people leasing in 2015 those leases will flood the market and put pricing pressure on new car sales later. #Pitches #Lease #Customer #Sales
https://www.cbtnews.com/ways-to-pitch-a-lease/
Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating the purchase price during...
Rudy "El Patronn" Tremenio tells CBT about His Upcoming Game Changer Conference #Automotive #AutoRetail #Mitsubishi
https://www.cbtnews.com/el-patronn-tells-cbt-about-his-upcoming-game-changer-conference/
Today on CBT, we’re pleased to welcome back El Patronn, Managing Partner at Brooklyn Mitsubishi, who discusses the upcoming Game Changer Conference.
Is Your Dealership Using Video Advertising to Its Full Potential? Joining us today to discuss how dealers can better incorporate video into their marketing strategies, is Jon Torrey, Product Manager of Video Advertising at Dealer.com #DealerDotCom #VideoAdvertising #Marketing https://www.cbtnews.com/is-your-dealership-using-video-advertising-to-its-full-potential/
On today's CBT 12 o'clock #TipoftheDay, Mark Tewart shares a tip to get you out of your routine and help you grow. #NoComfortZone #Growth #Routine https://www.cbtnews.com/stepping-outside-of-your-routine/
On this week’s episode of "Kain & Company" with David Kain of Kain Automotive, he talks about customer relationship management and CRM culture. #CRM #relations #Customers
https://www.cbtnews.com/kc-customer-relationship-management/
#MorningMotivation Have you been waiting for an opportunity to knock for a little too long now? Well, what's stopping you from building your own door? Every entrepreneur has to create their own opportunities at some point within their journey. Stop waiting, start building!
A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well thought out, transferred onto a document and called a Service Process do not automatically create great results. As important as the great intent that created, developed and documented the procedure is, execution, refinement and unyielding sustainment is where solid results come from. #Retail #Service #Process
https://www.cbtnews.com/3-essentials-for-service-department-retail-process-success/
A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, ...
CBT Automotive Newscast for December 5, 2019 #DealerDotCom #JonTorey #Dealerships
https://www.cbtnews.com/daily-automotive-newscast-december05-2019/
On today's CBT Newscast, Dealer.com's Jon Torrey asks the question, "Is Your Dealership Using Video Advertising to Its Full Potential?"
Digital dealership models have been “Vrooming” ahead and 2020 is poised for an even sharper acceleration into the digital space. Given the current landscape, now, more than ever, brick-and-mortar dealers are going to need to look outside traditional car sales to find innovative ways to reach customers. So, what trends should dealers keep an eye out for in 2020? Growth of the Subscription Model. #Dealerships #AutoDeals #Strategy
https://www.cbtnews.com/how-the-growth-of-digital-dealerships-is-pushing-traditional-auto-dealers-to-rethink-their-strategies/
Digital dealership models have been “Vrooming” ahead and 2020 is poised for an even sharper acceleration into the digital space.
On today’s 12 o'clock #TipoftheDay, Becky Chernek of Chernek Consulting, LLC talks about creating a roadmap for yourself so that you can easily respond to customers. #PlanAhead #Tips #Customers
On this week's episode of "Automarketing Now" with Brian Pasch, Founder of PCG Companies: Do auto dealers need third-party classified marketplaces? Brian discusses how you can evaluate the value of your third-party classified partner. #ThirdParty #Partners #Marketplaces https://www.cbtnews.com/how-to-evaluate-the-value-of-your-third-party-classified-partner/
#MorningMotivation It's said that those who love their jobs tend to perform better within them than those who do not love their jobs. What is it that you love most about your job? Focus on those reasons and you may noticed a slight increase in your work performance! #EnjoyYourJob
Going from good to great requires building a customer-centric dealership organization. Customer-centricity is a requirement for the New Normal, which is critical to improving business performance and long-term profitability. With defined and properly supported Customer-Centric (Next Practices) and management alignment cultures, you can explore internal customer and external customer feedback as it relates to the pillars that impact the very thing that we stand for, which is providing a truly outstanding customer service experience. #Dealers #CustomerService #Experience
https://www.cbtnews.com/the-new-normal-turning-good-dealers-into-great-dealers/
Driving business forward successfully in business requires dealers to identify a customer centric culture and drive it into the fabric of your dealership...
Today on CBTNews.com - Wednesday, December 4th, 2019: Outsourcing Your Logistics Can Reduce Expense On today’s show, we’re pleased to welcome Mark Harvey, Vice President of Sales for Acertus, a tech-forward, automotive logistics and services company. Watch Now The New Normal: Turning Good Dealers Into Great Dealers Going from good to great requires building a customer-centric dealership organization.
https://www.cbtnews.com/acertus-daily-automotive-newscast-december04-2019/
On today's newscast, Acertus VP of Sales Mark Harvey talks about how Acertus helps auto retailers big or small overcome logistical challenges.
If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business, and you have positioned your business to be as attractive as possible to potential buyers. Now that you are at the brink of devoting significant time and money to the prospective sale, it is time to consider how your business will be valued.#Business #ClientAlert #Buyers
https://www.cbtnews.com/so-you-want-to-sell-your-business/
If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business...
420 Technology Pkwy NW Suite #200
Norcross, GA
30092
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 09:00 - 18:00 |
Be the first to know and let us send you an email when CBT News posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Send a message to CBT News:
How far are you willing to go when it comes to following up? On today's CBT #TipoftheDay Cory Mosley explains how to go the extra mile, in an effort to reap the benefits of your extra hard work. #Tips #ExtraMile #Dealerships https://www.cbtnews.com/totd-going-extra-mile-following-up/
On this week’s episode of the "Weekly Tune-Up", Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go over his seven fixed-ops customer contact selling points in detail. #SellingPoints #Sales #FixedOps https://www.cbtnews.com/7-customer-contact-selling-points/
On this week’s episode of "Straight Talk", David Lewis of David Lewis & Associates,Inc. talks about some newer tools that you need to learn how to use in order to generate new business when times are slow. #NewBusiness #SlowSeasons #Tips https://www.cbtnews.com/how-to-be-productive-when-traffic-is-slow/
Is Your Dealership Using Video Advertising to Its Full Potential? Joining us today to discuss how dealers can better incorporate video into their marketing strategies, is Jon Torrey, Product Manager of Video Advertising at Dealer.com #DealerDotCom #VideoAdvertising #Marketing https://www.cbtnews.com/is-your-dealership-using-video-advertising-to-its-full-potential/
On today's CBT 12 o'clock #TipoftheDay, Mark Tewart shares a tip to get you out of your routine and help you grow. #NoComfortZone #Growth #Routine https://www.cbtnews.com/stepping-outside-of-your-routine/
On this week’s episode of "Kain & Company" with David Kain of Kain Automotive, he talks about customer relationship management and CRM culture. #CRM #relations #Customers https://www.cbtnews.com/kc-customer-relationship-management/
On today’s 12 o'clock #TipoftheDay, Becky Chernek of Chernek Consulting, LLC talks about creating a roadmap for yourself so that you can easily respond to customers. #PlanAhead #Tips #Customers
On this week's episode of "Automarketing Now" with Brian Pasch, Founder of PCG Companies: Do auto dealers need third-party classified marketplaces? Brian discusses how you can evaluate the value of your third-party classified partner. #ThirdParty #Partners #Marketplaces https://www.cbtnews.com/how-to-evaluate-the-value-of-your-third-party-classified-partner/
Do you know your neighbors? They probably know you. In today's 12 o'clock #TipoftheDay, David Kain of Kain Automotive suggests getting out and meeting your neighbors. You never know who is looking for a vehicle. #Tips #Neighbors #MeetnGreet #Sales
On today’s episode of F&I Today, Becky Chernek of Chernek Consulting, LLC discusses the importance of a Dream Team concept between sales and F&I as well as how you can increase your PVR by $1700. https://www.cbtnews.com/dream-team-concept/
Want more customers like the ones you have? On today's 12 o'clock #TipoftheDay, Brian Pasch, Founder of PCG Companies has a great suggestion using your DMS and Facebook for capturing lookalike audiences. #Tips #DMS #Audiences https://www.cbtnews.com/testing-lookalike-audiences-facebook/
On today's 12 o'clock #TipoftheDay with Kain Automotive , David discusses the impact of digital nudging and how to best handle it within dealerships. #Digital #Nudging #Automotive #Retail https://www.cbtnews.com/the-concept-of-nudging/
Why should you worry about digital retailing in your F&I department? On this week’s episode of F&I Today, Becky Chernek of Chernek Consulting, LLC talks about digital retailing and what it has to do with F&I. #Digital #Retailing #Automotive #Dealership https://www.cbtnews.com/what-does-digital-retailing-have-to-do-with-fi/
On today's 12 o'clock #TipoftheDay, Rebecca Chernek of Chernek Consulting, LLC addresses the significance of taking positive control over your attitude! #Attitude #Behavior #Tips
On this week’s episode of "Straight Talk" with David Lewis & Associates,Inc. David talks about the fear of rejection and how to overcome it as an automotive professional. #Fears #Rejection #Automotive #Professional https://www.cbtnews.com/why-you-shouldnt-fear-rejection-in-sales/
On today’s 12 o'clock #TipoftheDay, Brian Pasch discusses the significance of tracking your marketing campaigns within your dealerships. #Tips #Marketing #Tracking https://www.cbtnews.com/track-your-marketing-campaigns/
On today's 12 o'clock #TipoftheDay: Are you helping people just get through the process of buying a car, or are you delivering true service to create a genuine customer experience? Cory Mosley explains the difference.
On this week’s episode of Kain & Co., @Kain Automotive talks about why you should create a business development culture at all levels throughout the dealership. #Businessplan #Development #Strategy https://www.cbtnews.com/creating-a-business-development-culture/
On today's 12 o'clock #TipoftheDay, Mark Tewart explains how H.F.G. affects a customers car buying experience from a dealership. #Tips #Gain #CustomerService https://www.cbtnews.com/totd-mark-tewart-hope-for-gain/
On this week’s episode of Auto Marketing with Brian Pasch, Founder of PCG Companies, Brian talks about using data sources to understand who is visiting your website and how to supercharge your marketing strategy using anonymous shopper data. #Website #Marketing #Leads https://www.cbtnews.com/doing-more-with-your-website-visitors/
Sending a brief email, but you want to share one last impact thought with your potential customer? We suggest doing this at the end. On today's 12 o'clock #TipoftheDay with David Kain: Putting a Post-Script After Your Email Signature #Email #Customer #Strategy https://www.cbtnews.com/putting-post-script-email-signature/
On this week’s episode of the "Weekly Tune-Up", Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resource Inc. to discuss improving your point of sale presentation by doing things such as presenting menus properly. #POS #Presentation #Automotive https://www.cbtnews.com/improving-the-point-of-sale-presentation/
The retail auto industry can often times feel like a race. Sometimes we’re racing against coworkers or the competition, while other times we’re racing our own doubts and fears. On this week’s episode of Straight Talk with David Lewis & Associates,Inc. and, David talks about the willingness to win & what it takes to start achieving your goals. #WillPower #WinnersCircle #Mindset https://www.cbtnews.com/having-the-willingness-to-win/
Things like meeting the customer at the salesperson’s desk, or simply shaking their hand, can be essential to your process. On today’s 12 o'clock #TipoftheDay, Becky Chernek discusses the importance of “stopping the clock.” #Sales #Tips #Process https://www.cbtnews.com/the-importance-of-stopping-the-clock/
On this week’s episode of "On the Mark" with Mark Tewart, Mark talks about the power of language and how it can both help and hurt you when talking to customers in the dealership. #Language #Customers #Automotive https://www.cbtnews.com/adjusting-your-language-for-the-customer/
CBT sits down to speak with Larry Dixon, Senior Director of Valuation Services at J.D. Power, as he gives us an update on inventory and auction volume as we settle into Q4, and overall trend predictions of used cars for the next three to five years. #JDPower #Trends #Inventory https://www.cbtnews.com/inventory-and-auction-volume-the-latest-from-j-d-powers-larry-dixon/
On today’s 12 o'clock #TipoftheDay with, Brian Pasch, Founder of PCG Companies, Brian goes over organic and inorganic traffic and gives you some tips on how to organize these metrics in order to better utilize the data. #Traffic #Tips #Metrics https://www.cbtnews.com/totd-organizing-organic-traffic/
On this week’s episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held accountable at the management level. #Accountability #Managers #Team https://www.cbtnews.com/management-accountability/
Cox Automotive VP, Jim Roche, joins CBT to discuss the many capabilities of Kelley Blue Book‘s brand new auto repair guide & explains how it can help drive additional revenue to your dealership. #AutoRepair #Revenue https://www.cbtnews.com/jim-roche-of-cox-automotive-explains-how-the-kbb-auto-repair-guide-can-help-drive-additional-revenue-to-your-dealership/
In today's 12 o'clock #TipoftheDay with Cory Mosley: What’s In It For You? What is your “why”? More importantly than that “what’s in it for you, not your customer?” Cory suggests reversing the action to maximize your opportunities within the dealership. #Opportunity #Customers #AutoRetail https://www.cbtnews.com/totd-cory-mosley-whats-in-it-for-you/
On this week’s episode of Auto Marketing Now, Brian Pasch, Founder of PCG Companies talks about the latest updates in marketing and sales attribution as well as strategies and techniques to help dealers understand which marketing investments drove customers into the showroom. #AutoMarketing #Automotive #Sales https://www.cbtnews.com/marketing-and-sales-attribution/
In today's 12 o'clock #TipoftheDay with Mark Tewart : Getting Out of a Rut. Mark discusses the importance of forgetting about why you’re in it an provides 3 simple steps to get out of your rut! #Tips #Automotive #Rut #Progressing https://www.cbtnews.com/totd-getting-out-of-a-rut/
On today's CBTNews.com's #TipoftheDay with Glenn Pasch: Getting Rid of Friction in the Dealership. Glenn goes over how to deal with different types of conflict within the workplace! #Conflict #Management #Tips
On today's CBTNews.com's #TipoftheDay with Rebecca Chernek: Know Your Products Inside and Out! #Products #Details #Tips https://www.cbtnews.com/knowing-your-products-inside-and-out/
Today on CBTNews.com: Week In Review: How This Dealer Takes Whole New Approach to Employee Retention & Customer Experience | Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy https://www.cbtnews.com/daily-automotive-newscast-november08-2019/
On today's CBTNews.com's #TipoftheDay with Brian Pasch, Founder of PCG Companies: Improving Your Website Traffic #Tips #Traffic #SEO https://www.cbtnews.com/improve-your-website-traffic/
On this week's episode of Kain & Co. with David Kain Automotive: Why Vehicle Price is Actually Your Friend #Pricing #Dealerships #CarPrice #Automotive https://www.cbtnews.com/why-vehicle-price-is-actually-your-friend/
On this week's episode of Auto Marketing Now with Brian Pasch, Founder of PCG Companies : Cross-Selling and Pump-In, Pump-Out Data #Sales #Dealerships #Automotive https://www.cbtnews.com/cross-selling-and-pump-in-pump-out-data/
On CBTNews.com's #TipoftheDay with David Kain: How to Maintain a Close Relationship with Loyal Customers #TipoftheDay #Dealerships #Carsales https://www.cbtnews.com/totd-david-kain-relationships/
Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact of Digital Retailing #retailing #carsales #dealerships #automotive https://www.cbtnews.com/bill-wittenmyer-discusses-crm-management-growing-your-bdc-and-the-impact-of-digital-retailing/
International Bridal Fashion & Jewelry Week
6030 Dawson Blvd
