11/07/2025
Rethinking the F&I process for today’s customer!
Paul Brown, F&I expert and VP of Training at Ascent Dealer Services, highlights why having a consistent, customer-first process is essential — even when every manager brings their own style to the table.
Watch more here ⤵️
YouTube: https://youtu.be/ESC2-yynwBA
CBT News: https://www.cbtnews.com/paul-brown-reveals-how-structured-elevates-fi-performance/