Arrowhead Broadband

11/16/2024

If you are having trouble connecting to Netflix, it is not our service. We are no where near congested. It is Netflix having issues providing the live stream and are over capacity. .

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09/27/2024

Our phone system is currently down. We are working on it. We apologize for the inconvenience.

09/19/2024

There is a fiber cut in Walnut Ridge that is affecting our Northeast Arkansas networks including Corning, Oak Grove, Portia, Black Rock, Imboden, Ravenden, and our main office. This is affecting our phone system as well. Once the fiber cut is repaired/restored, our services will be restored as well. We apologize for the inconvenience and thank you for the patience.

08/28/2024

**Update**

As of 10:50 P.M. everything appears to have been restored.

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Crews are on-site and working to resolve the issue. They have not given us an ETA on repairs as of yet. We will continue to monitor and post updates. We do apologize for the trouble and inconvenience. Thank you for your patience.

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A main fiber is cut affecting all of our systems. We will post an update once we learn more.

05/21/2024

**Service has been restored. Thank you for your patience**

Please be advised that we are currently experiencing a fiber outage in Paragould. This is affecting our phone system as well as some internet services around Paragould, AR. Our upstream peer is working on it and will have it restored as soon as possible. We apologize for the inconvenience.

01/05/2024

Service has been restored, please restart your ont and router if you are still offline, we appologize for the inconvenience and thank you for your patience.

Our upstream provider has a fiber cut, estimated time for repair is 7:15 as soon as the repair is completed our services will come back up. Very sorry for the inconvenience. This is affecting our Corning customers.

01/04/2024

** Update **

Services have been restored! If you are still having issues with your service, please restart your router/ONT. Thank you for your patience! We have installed a redundant circuit to resolve issues such as these. We have no control over fiber cuts especially with other service providers. Thank you for understanding and again, thank you for being patient.

Kind Regards

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The fiber outage is beyond our network and with our upstream provider. They are working to restore the fiber outage. Once that is repaired, our services will be restored. Simultaneously, we are turning up a new upstream provider to provide redundancy out of McCrory. This will result in very little service interruption as we will have multiple providers out of McCrory. Thank you for being patient with us.

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We are currently experiencing a wide spread outage in our McCrory and Jackson County systems at this time. We are working to troubleshoot and resolve the issue. We will post updates here, please check back with us and thank you for your patience.

12/08/2023

Update 4 - Services have been restore. We thank everyone for their patience!

Update 3 - Crews have replaced the damaged lines. Splicing has been complete to three splice cases. The fourth is starting now and services should be restored once this is complete. Very sorry for the inconvenience.

Update 2 - Crews are still on site, the damage is extensive. Once splicing starts we will be able to provide an eta. Very sorry for the inconvenience.

Update - Crew is onsite repairing the damage, will update ASAP.

We are currently experiencing a massive outage with our upstream provider. This is affecting our fiber customers in the Corning, McCrory, and Patterson areas. We will post updates as we receive them. We apologize for the inconvenience and appreciate your patience.

12/08/2023

We are experiencing a widespread fiber outage affecting our McCrory and Corning systems. We are currently investigating the problem. We apologize for the inconvenience and thank you for your patience.

11/24/2023

We are experiencing outages in our Fairfield Bay system. We are also experiencing issues with our phone system. We are working to restore services. We apologize for the inconvenience.

11/16/2023

** Services have been restored **
** If you are having any issues, please call our office at (870) 919-1454 **

McCrory Fiber Customers, we are currently splicing in a new fiber line for an upgrade to expand our services and this will impact services to the following roads:

Kimberly Dr.
Reynolds Dr.

This should last a couple of hours. We apologize for any inconvenience and thank you for your patience.