Cognizant Communication Corporation

11/14/2025

Read "Hitting the Sweet Spot: How Optimal Arousal Enhances Adventurous Experiences in Glamping" from the latest issue of Tourism Analysis at https://jrnl.onl/8jhwug

Glamping combines the wilderness of camping with the luxury of hospitality. This study explains customer satisfaction strategies in glamping using the concepts of sensory marketing and Optimal Arousal Theory. Travelers’ reviews were collected from Booking.com, which led to a total of 110,098 reviews from 25 countries.

11/09/2025

🌍 Marine Tourism Facts Worldwide | TiME

🎓 What skills do coastal and marine tourism graduates actually need?
Researchers from Nelson Mandela University and the Nelson Mandela Bay Maritime Cluster conducted a mixed-methods study to develop a curriculum framework for undergraduate coastal and marine tourism programmes. Through content analysis, surveys of 51 industry operators, and interviews with educators, they identified essential competencies for this rapidly growing subsector.

📊 The study revealed unanimous agreement on critical social skills and physical competencies. Social and cultural awareness received the highest priority, alongside teamwork, time management, problem-solving, dealing with customers, and verbal communication. Safety procedures on-board and swimming ability were most favoured (43 and 45 respondents respectively agreeing/strongly agreeing). The marine environment demands specialised knowledge including vessel operation, equipment handling, and understanding maritime legislation - skills not typically addressed in general tourism programs. 🚤

📚 Work-based learning presents implementation challenges. While 96% of operators supported work-based learning, respondents highlighted practical difficulties and financial challenges: "Students will struggle to find companies that will take them in for experiential learning." Timing also emerged as critical, with operators preferring peak season placements when businesses can accommodate students.

🔍 Why this matters: The framework addresses a documented gap - despite coastal and marine tourism's growth, no South African institutions currently offer complete CMT qualifications. This UNESCO-IBE guided framework provides the first evidence-based roadmap for developing programs that meet industry needs.

Read the full study here: https://doi.org/10.3727/154427319X15721827632578

11/05/2025

New Issue! - Tourism Analysis Volume 30, Number 4 is now available. Read all articles for free for the next 2 weeks at https://jrnl.onl/8jhwug

Articles include:
Hitting the Sweet Spot: How Optimal Arousal Enhances Adventurous Experiences in Glamping

Templestay: Exploring Authenticity Dimensions Through Place Experience by LDA Topic Modeling

Fostering Bonds With Residents and Destination Through Language Barriers: The Pivoting Role of Dialect Appreciation

Emerging Rural Destinations: Multimethod Approach to Decode What Drives Consumer Behavior

A Scale for Measuring Responsible Tourist Behavior at Cultural Heritage Sites

Happiness Is Stereotyped and Misfortune Is Different? Gender Effect in the Content of Textual Restaurant Reviews

Promoting Organizational Citizenship Behavior to Combat Customer Incivility: A Mixed Method Approach

Impact of Tourism Development on Employer Share: A Gendered Perspective

11/03/2025

🌍 Marine Tourism Facts Worldwide | TiME

🚢 Where exactly are cruise ships going in the Canadian Arctic?
With limited data on where marine tourism vessels actually disembark passengers in the Canadian Arctic's vast landscape, it's nearly impossible to plan for sustainable tourism or manage potential impacts. Researchers from the University of Ottawa and Lincoln University address this critical knowledge gap by compiling planned cruise itineraries from 2008-2019. For the first time, researchers have mapped a decade of planned itineraries.

🗺️ Climate change is reshaping cruise routes. The spatial analysis shows a dramatic shift: early itineraries (2008-2013) were scattered across Hudson Bay and High Arctic regions. By 2016, a clear pattern emerged following Eastern Baffin through the Northwest Passage - reflecting increased accessibility as ice conditions change.

📍 The findings further reveal an industry still finding its way. While 150 different locations were advertised, 71% appeared on fewer than 10 itineraries over the decade. Each season featured at least 44 different locations, suggesting operators are still experimenting with safe and feasible sites. Only 13 locations (mostly communities like Pond Inlet and Cambridge Bay) were advertised consistently each year.

⚠️ Why this matters: Marine tourism vessels represent 11.8% of Arctic shipping but take higher risks than cargo ships - seeking wildlife, ice edges, and remote landings. With only 10% of Arctic waters adequately surveyed and the industry still in "infancy," this baseline data is vital for Inuit-led sustainable tourism planning.

Read the full study here: https://doi.org/10.3727/154427321X16232408301759

10/30/2025

Meet Dr. António Almeida, Editorial Board Member with Gastronomy and Tourism: https://jrnl.onl/0mrhl5

Dr. António Almeida is an Associate Professor with Habilitation at the University of Madeira, Portugal. He earned his Ph.D. from the University of Newcastle upon Tyne. His research focuses on tourism economics and regional development perspectives on islands, with a particular emphasis on sustainability issues. He has authored 40 scientific papers.

Dr. António Almeida is an Associate Professor with Habilitation at the University of Madeira, Portugal. He earned his Ph.D. from the University of Newcastle upon Tyne. His research focuses on tourism economics and regional development perspectives on islands, with a particular emphasis on sustainab...

10/27/2025

🌍 Marine Tourism Facts Worldwide | TiME

🤔 Who causes more damage to coral reefs: snorkelers floating at the surface or scuba divers exploring the depths?

Contrary to common assumptions, research from Brazil’s Arraial do Cabo reveals that snorkelers caused 33% more contacts and 70% more damage to benthic reef organisms than scuba divers. This surprising finding challenges the widespread belief that snorkelling is the “gentler” marine tourism activity.

🪸The shallow water problem: The study observed 145 snorkelers in water less than 2 metres deep, where 43% made contact with reef organisms and 18% caused physical damage. The key issue? In shallow areas, snorkelers frequently stand on reefs, trample organisms while adjusting equipment, or inadvertently kick corals when swimming. The zoanthid Palythoa caribaeorum bore the brunt of impacts, receiving ~ 80% of contacts.

🐢When wildlife watching backfires: Here’s where it gets alarming: when snorkelers encountered sea turtles, their contact rate with benthic organisms increased 5.5 fold. Why? Distracted by chasing turtles for photos or attempting to touch them, snorkelers lost buoyancy control and inadvertently damaged more reef organisms. Those who disrupted turtle behaviour averaged 1.48 contacts per minute compared to 0.27 for those who didn’t.

📺Social media vs. reality: The researchers also compared direct observations with YouTube videos. Social media overestimated snorkeler-turtle interactions but underestimated contacts with benthic organisms – a reminder that online content doesn’t always reflect ecological reality.

🫣Could the perceived “harmlessness” of snorkelling be its greatest danger? Without proper briefing or supervision, snorkelers in shallow waters may unknowingly cause more cumulative damage than their scuba-diving counterparts.

Read the full study here: https://doi.org/10.3727/154427322X16710976626847

Authors: Saliba, Bruna M. 1 ; Eggertsen, L. 2 ; Mendes, Thiago C. 2 ; Marconi, Marina 3 ; Ferreira, Carlos E. L. 2 ; Giglio, Vinicius J. 4 ; 

10/22/2025

This past September, Cognizant Communication Corporation journals ranked in the top 100 out of more than 10,000 titles on Ingenta Connect.

Event Management ranked 22nd with 1,116 downloads
Tourism Analysis ranked 52nd with 385 downloads
Tourism Review International ranked 69th with 247 downloads

View all the rankings at

Cognizant Communication Corporation journals rank in the top 100 out of more than 10,000 titles on Ingenta Connect for number of full-text downloads.

10/20/2025

A new issue of Tourism in Marine Environments is available. Read all articles for free for the next 2 weeks at https://jrnl.onl/tme203

Articles include:
- The Economic Impacts of COVID-19 on Tourism-Related Services in Coastal Regions of the US

- Transformation of Coastal Village on Pahawang Island, Lampung, Indonesia: From a Fishing Village to a Marine Tourism Village

- Scuba Divers’ Consumer-Perceived Value of Shark-Oriented Tourism Products: A Shark Conservation Perspective

10/19/2025

🌍 Marine Tourism Facts Worldwide | TiME

🛟How lifesavers spot risky beachgoers: Jeans at the beach and inflatable toys signal danger

Australian lifesavers rescue about 11,000 people annually, with overseas-born beachgoers disproportionately represented in coastal drownings. Researchers interviewed 20 lifesavers from Bondi, Tamarama (Sydney), and Glenelg (Adelaide) beaches, to understand how they identify at-risk beachgoers and evaluate current safety measures.

🔍 Study findings: Through semi-structured interviews analysed using NVivo software, lifesavers identified key risk indicators: wearing jeans/heavy clothing near water (11 mentions), dangerous water approach patterns including not swimming between flags (7), ethnic background (7), poor swimming skills (5), and using inflatable toys (3).

🆘 Critical misunderstandings emerge: Specific examples emerged of dangerous cultural misinterpretations. One tourist interpreted “swim between the flags” to mean the flagged area was only for swimmers, leading non-swimmers to stay outside flags. Another lifesaver noted some visitors interpret red and yellow flags as danger warnings, since these colours signal hazards in their home countries.

⚠️ Safety measures questioned: While 16 of 20 lifesavers doubted current signage effectiveness, many praised the TV show Bondi Rescue for demonstrating beach dangers. However, concerns emerged that the show might create false impressions that all Australian beaches are patrolled and therefore “safe.”

💡 Implications: Beyond translation, beach safety requires understanding cultural interpretations of symbols and instructions that may lead to fatal misunderstandings.

Read the full study here: https://doi.org/10.3727/154427323X16835336574017

10/17/2025

Introducing Dr. John Thomas Mgonja, Editorial Board Member for Gastronomy and Tourism: https://jrnl.onl/r7uz97

Dr. John Thomas Mgonja is an Associate Professor in the Department of Tourism and Recreation at Sokoine University of Agriculture, Tanzania. He holds a PhD in Parks, Recreation, and Tourism Management from Clemson University, USA. His research focuses on food–tourism linkages, sustainable tourism, wildlife and community-based tourism, tour guiding, and the role of tourism and hospitality in enhancing community livelihoods.

Dr. John Thomas Mgonja is an Associate Professor in the Department of Tourism and Recreation at Sokoine University of Agriculture, Tanzania. He holds a PhD in Parks, Recreation, and Tourism Management from Clemson University, USA. His research focuses on food–tourism linkages, sustainable tourism,...

10/15/2025

Meet Professor Bendegul Okumus, Editorial Board Member for Gastronomy and Tourism. https://jrnl.onl/qj1lc3

Bendegul Okumus joined the School of Hospitality and Tourism Management as a professor in August 2025. She holds a bachelor’s degree in nutrition, as well as master’s and doctoral degrees in food hygiene and technology, and a second master’s degree in hospitality and tourism management. Her academic career spans five universities across three countries, and she is widely recognized for her expertise in food safety, culinary tourism, sustainability, food waste reduction, and health and wellness in the hospitality and tourism industry.

Bendegul Okumus joined the School of Hospitality and Tourism Management as a professor in August 2025. She holds a bachelor’s degree in nutrition, as well as master’s and doctoral degrees in food hygiene and technology, and a second master’s degree in hospitality and tourism management. Her ac...

10/13/2025

Call for Papers!
Hot-off-the-press for Tourism Analysis Special Issue
https://jrnl.onl/7js56c

Special Issue: Market Shocks, Travel Stories: Transformation of Tourism and Hospitality in the Crosscurrents of Global Trade Dynamics

The global tourism and hospitality sectors are increasingly vulnerable to macroeconomic shocks, including global trade dynamics and trade shifts, which alter cross-border flows of goods, services, and capital (Black & Sinclair, 2003; Blessley & Mudambi, 2022; Ladkin et al., 2023; Siriopoulos et al.,...