Hospitality Technology

Hospitality Technology The leading resource for technology trends and news impacting hotels and restaurants. At HT, we believe better business is had through smart technology.
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HT is a multi-media B2B brand covering technology and business trends in hotels and restaurants. Through a print magazine, a website, e-newsletters, and three world class events, HT provides hotel and restaurant executives with insights and news to help them stay on top of technology trends. HT produces three industry events: MURTEC, HT-NEXT, and MURTEC Executive Summit.

Mission: Helping hotels and restaurants leverage the right technologies to grow business and better serve their customers.

11/29/2019

Looking to invest in a new #POS? First, read this article by Hospitality Technology's EIC Dorothy Creamer to learn what #POS #integration needs to look like to enable flexible, future-ready innovation. #restaurant tech
https://buff.ly/2QWLqeF

How is @noodlescompany coping with #offpremise sales topping 54%? It is testing a new #kitchen setup.  For deets, read o...
11/28/2019
Off-Premise Sales Top 54% at Noodles & Co.

How is @noodlescompany coping with #offpremise sales topping 54%? It is testing a new #kitchen setup. For deets, read on!

As digital sales soar 47%, this fast casual brand is testing a new kitchen design.

This column by QSR Automations CEO Lee Leet details the 3 signature demands your #restaurant must meet before your brand...
11/27/2019
4 Ways Technology Increases A Restaurant's Brand Value

This column by QSR Automations CEO Lee Leet details the 3 signature demands your #restaurant must meet before your brand's value can go through the roof.

The shifting consumer habits leave some restaurant operators only one option — scramble to keep up with consumers who want what they want when they want it.

Did you know: While #security #staff typically have ready access to #video footage, only 8% of #hospitality workers repo...
11/26/2019
Enhancing Guest Experiences with Unified Communications and Video Security

Did you know: While #security #staff typically have ready access to #video footage, only 8% of #hospitality workers report that they are able to leverage #analytics from their #videosecurity. https://buff.ly/2nAfDUK Avigilon Motorola Solutions

Today’s guests gravitate to retail and hospitality organizations that can deliver safe, seamless and streamlined experiences. Delivering on those expectations requires retailers and hospitality…

Restaurants: looking to drive #customer #loyalty?  Here are 3 ways.  Hint: #frictionless, #seamless #CX is key! @paytron...
11/24/2019
Winning with Frictionless

Restaurants: looking to drive #customer #loyalty? Here are 3 ways. Hint: #frictionless, #seamless #CX is key! @paytronix #digital

Restaurants See the Upside in Investing in Seamless, Digital Experiences

In this HT magazine exclusive, @ChstowneHotels shares its 2020 #tech plans.
11/24/2019
2019/2020 Tech Deep Dive with Charlestowne Hotels

In this HT magazine exclusive, @ChstowneHotels shares its 2020 #tech plans.

Two Charlestowne Hotels executives detail their latest technology programs and goals for 2019, and talk about next projects entering the New Year.

Congrats to @PaneraBread, recipient of the #MURTEC Breakthrough Award for its custom #POS and #KDS. It is part of its ov...
11/23/2019
Panera Bread, Firehouse Subs and Little Caesars Recognized for Tech Solutions

Congrats to @PaneraBread, recipient of the #MURTEC Breakthrough Award for its custom #POS and #KDS. It is part of its overall #omnichannel strategy. @novadine. Read more about the winning #restaurant #tech solutions here:

Three brands received 2019 MURTEC Breakthrough Awards for their customized solutions that increased guest throughput, eased franchise management problems and streamlined the POS enabling seamless…

Congrats to @FirehouseSubs, recipient of the #MURTEC Breakthrough Award for Fire Cloud, a comprehensive solution with #S...
11/22/2019
Panera Bread, Firehouse Subs and Little Caesars Recognized for Tech Solutions

Congrats to @FirehouseSubs, recipient of the #MURTEC Breakthrough Award for Fire Cloud, a comprehensive solution with #SSO where #franchisees can manage their #restaurant from an easy to use dashboard. @novadine.

Three brands received 2019 MURTEC Breakthrough Awards for their customized solutions that increased guest throughput, eased franchise management problems and streamlined the POS enabling seamless…

Customer say @LittleCaesar self-service #Pizza Portal is a winner! We do too!  Congrats to this 2019 #MURTEC Breakthroug...
11/22/2019

Customer say @LittleCaesar self-service #Pizza Portal is a winner! We do too! Congrats to this 2019 #MURTEC Breakthrough Award Winner for customer facing technology. @novadine. https://buff.ly/2pDdkRJ

. @panerabread  @FirehouseSubs and @littlecaesars recognized for #restaurant #tech solutions at #MURTECSummit. @NovaDine...
11/21/2019
Panera Bread, Firehouse Subs and Little Caesars Recognized for Tech Solutions

. @panerabread @FirehouseSubs and @littlecaesars recognized for #restaurant #tech solutions at #MURTECSummit. @NovaDine.

Three brands received 2019 MURTEC Breakthrough Awards for their customized solutions that increased guest throughput, eased franchise management problems and streamlined the POS enabling seamless…

KEYNOTE ANNOUNCEMENT!! You don't want to miss Shawn DuBravac at #HTNEXT, April 27 - 30 in Scottsdale! Register now and d...
11/21/2019

KEYNOTE ANNOUNCEMENT!! You don't want to miss Shawn DuBravac at #HTNEXT, April 27 - 30 in Scottsdale! Register now and discover why the future is more accessible than you think: http://bit.ly/HTNEXTreg
#HTNEXT #hoteltechnology #hotels #hotelinnovation #hoteltech

Wynn Resorts to launch #loyalty card tiered program in #Boston during Q1.
11/18/2019
Wynn Resorts' CEO Matt Maddox Talks New Loyalty Program

Wynn Resorts to launch #loyalty card tiered program in #Boston during Q1.

According to Wynn Resorts’ recent third quarter conference call, CEO Matt Maddox revealed plans in North America to launch a loyalty card tiered program for the first time in its history.

When it comes to casino tech, it’s all about #location.  #geofencing can help #casinos and #resorts with foot traffic ...
11/17/2019
Location Intelligence and Geofencing: How Casinos Can Win

When it comes to casino tech, it’s all about #location. #geofencing can help #casinos and #resorts with foot traffic analysis & connect targeted advertisements, says @Skyhook. #loyalty #consumer #insights

Location intelligence is an underutilized asset for casinos and resorts looking to gain customer insights and make smart business and marketing decisions.

This is a supercool use of #digital tech. This guitar-shaped hotel @HardRockHolly in #Florida uses  2.3 million LED #lig...
11/16/2019
Guitar-Shaped Hotel Comes to Life with Visuals Powered by a RealMotion

This is a supercool use of #digital tech. This guitar-shaped hotel @HardRockHolly in #Florida uses 2.3 million LED #lights, video mapping and #lasers.

Powered by a single RealMotion 4 Karat Gold Series server, the entire facade of the 400-foot-tall, $1.5 billion hotel is now one of the world’s most unique digital sculptures.

Fast-casual brand @Fazolis kicked off several initiatives during Q3 including integrated #mobile ordering. @Olo.  11 loc...
11/15/2019
Fazoli’s Streamlines Mobile Ordering with Olo

Fast-casual brand @Fazolis kicked off several initiatives during Q3 including integrated #mobile ordering. @Olo. 11 locations are scheduled for makeovers that include #kiosk and pickup counters. #delivery.

During Q3, the fast casual brand began remodeling locations with its next-gen format.

Restaurants: are you ready for the holiday rush?  Diners could spend nearly $100B at #restaurants in November and Decemb...
11/14/2019
7 Tips for Creating Memorable Dining Experiences

Restaurants: are you ready for the holiday rush? Diners could spend nearly $100B at #restaurants in November and December. 2/3 of Black Friday shoppers say they’ll refuel at a restaurant.

Check out Kristi Turner's 7 tips for creating memorable dine-in experiences at your #restaurant this holiday season and beyond. #TipTuesday. #Compeat

Use these tips this holiday season to bring customers back all year.

Did you know: Despite the proliferation of #smartphones, two-way #radios remain the dominant #communication tool for #ho...
11/14/2019
Enhancing Guest Experiences with Unified Communications and Video Security

Did you know: Despite the proliferation of #smartphones, two-way #radios remain the dominant #communication tool for #hospitality staff with 60% using it as their primary form of communication. https://buff.ly/2nAfDUK Motorola Solutions Avigilon

Today’s guests gravitate to retail and hospitality organizations that can deliver safe, seamless and streamlined experiences. Delivering on those expectations requires retailers and hospitality…

HT-NEXT is back! Join us as we welcome the trailblazers and innovative thinkers of hotel technology to Predict the Unexp...
11/14/2019

HT-NEXT is back! Join us as we welcome the trailblazers and innovative thinkers of hotel technology to Predict the Unexpected. Register now: http://bit.ly/HTNEXTreg #HTNEXT #hoteltechnology #hotels #hotelinnovation

In this HTMagazine exclusive, #restaurants, including Luke's Lobster, share their best practices for optimizing #BOH #op...
11/14/2019
A Restaurant Accounting Innovation Roadmap: Best Practices to Optimize the Back-Office

In this HTMagazine exclusive, #restaurants, including Luke's Lobster, share their best practices for optimizing #BOH #operations Restaurant365

Key takeaways from the 2019 Restaurant Accounting Innovation Council on how to improve the status quo of restaurant back-office. A year of accounting innovation & insights from the Restaurant…

8 million Tweets?!  What was driving the Twitter Storm re Wendys?  #mobileapp #soicalmedia #marketing #promo. https://bu...
11/14/2019

8 million Tweets?! What was driving the Twitter Storm re Wendys? #mobileapp #soicalmedia #marketing #promo. https://buff.ly/34W7n1u

Hotels: want to reduce check-in times by as much as 70%?  Read this article to learn how these 3 hotels are using facial...
11/13/2019
Singapore Hotels Help Make a Case for Facial Recognition Tech

Hotels: want to reduce check-in times by as much as 70%? Read this article to learn how these 3 hotels are using facial recognition.

Three Southeast Asia hotels are piloting the technology in line with immigration authority to trim down check-in times by as much as 70%. Here are some more benefits and use cases to support user…

Thank you FolioMagazine #FOLIOAwards for recognizing HT magazine's 2019 Lodging Technology Study and 2019 Top Women in R...
11/13/2019
2019 Lodging Technology Study: Hotels Gear Up for the Age of Augmented Authenticity

Thank you FolioMagazine #FOLIOAwards for recognizing HT magazine's 2019 Lodging Technology Study and 2019 Top Women in Restaurant Technology article with honorable mentions for editorial excellence in this prestigious journalism competition.

A blend of data and digital engagement will power the next generation of genuine service.

What are the best practices to optimize the #restaurant #back #office?  @HTmagazine Innovation Council weighs in. #POS #...
11/12/2019
A Restaurant Accounting Innovation Roadmap: Best Practices to Optimize the Back-Office

What are the best practices to optimize the #restaurant #back #office? @HTmagazine Innovation Council weighs in. #POS #workforce #automation #AI @restaurant_365

Key takeaways from the 2019 Restaurant Accounting Innovation Council on how to improve the status quo of restaurant back-office. A year of accounting innovation & insights from the Restaurant…

11/10/2019

HT exclusive: #hotel execs at Charlestown Hotels, Aqua Aston, talk latest #tech projects and predictions. https://buff.ly/2qvZG39

Who owns customer #data is a touchy issue when third-party #delivery is involved. Papa John's CEO takes a stand.  #pizza...
11/10/2019

Who owns customer #data is a touchy issue when third-party #delivery is involved. Papa John's CEO takes a stand. #pizza #restaurant #tech.
https://buff.ly/2pN1F2T

11/09/2019

Cue the drum roll! Hot Schedules + Fourth reveal new #tech brand that combines #inventory and #workforce management coupled with #data and #analytics, giving #restaurants actionable insights
https://buff.ly/2WVppxX

ICYMI: After C-suite shakeup, there’s a new CEO at McDonald's: Chris Kempczinski
11/09/2019
Easterbrook Out as McDonald’s CEO

ICYMI: After C-suite shakeup, there’s a new CEO at McDonald's: Chris Kempczinski

McDonald’s Corp. announces leadership changes as Easterbrook is ousted from CEO position after an inappropriate relationship with employee.

#FunFactFriday: HT's 2019 Lodging Technology Study was recognized by the #FOLIOAwards for editorial excellence!   BTW,  ...
11/08/2019

#FunFactFriday: HT's 2019 Lodging Technology Study was recognized by the #FOLIOAwards for editorial excellence! BTW, #hotel execs can still participate in the 2020 research for this industry recognized study here. https://buff.ly/2pUbfkC

ICYMI:  PAR Technology, known for its Brink #POS, to buy Restaurant Magic #backoffice. https://buff.ly/32pz2WV
11/08/2019

ICYMI: PAR Technology, known for its Brink #POS, to buy Restaurant Magic #backoffice. https://buff.ly/32pz2WV

Another day, another #acquisition in #restauranttech PAR Technology to buy Restaurant Magic Software -- sale to be final...
11/08/2019
PAR Technology to Buy Restaurant Magic

Another day, another #acquisition in #restauranttech PAR Technology to buy Restaurant Magic Software -- sale to be finalized in fourth quarter

Impending fourth quarter acquisition will strengthen PAR’s cloud restaurant offerings.

Think all #restaurants believe #thirdparty #delivery #aggregators are stealing #data? Not Papa John's Pizza CEO says thi...
11/06/2019
Aggregators Aren’t Stealing Our Data, Says Papa John’s CEO

Think all #restaurants believe #thirdparty #delivery #aggregators are stealing #data? Not Papa John's Pizza CEO says this is not the case.

Tech investments, leadership changes and a future focus on third-party delivery partnerships among keys to Papa John strategy moving forward after strong third quarter.

Breaking! McDonald's fires CEO Steve Easterbrook following Board determination of inappropriate relationship
11/04/2019
Easterbrook Out as McDonald’s CEO

Breaking! McDonald's fires CEO Steve Easterbrook following Board determination of inappropriate relationship

McDonald’s Corp. announces leadership changes as Easterbrook is ousted from CEO position after an inappropriate relationship with employee.

Sound familiar? #Hersha looked at the greatest threat vectors to #PCI compliance in the #hospitality industry, and found...
11/01/2019
How Hersha Hospitality Closed its Email Security Gap

Sound familiar? #Hersha looked at the greatest threat vectors to #PCI compliance in the #hospitality industry, and found #email to be one of the least secure.

Hotel management firm protects customer and employee PII from phishing attacks by automating email security and remediation.

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